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We are seeking a Senior Product Designer to join our growing Product Design team. This role is open to candidates located near one of our hubs (Burnaby, Calgary, or Toronto), for a hybrid role where you will be expected to work in the office a minimum of twice per week on our designated Anchor Days. The Roles and Permissions Team is working on an entirely new access control system. Clio customers need the ability to control who can do what across all of our various products to protect private and sensitive information and we need a system that works for small firms and can scale up and meet the needs of larger, mid-market firms. Roles and Permissions is part of the larger Platform team where there are lots of opportunities to work with other designers on centralized tools like reporting for Clio’s customers, and also work on frameworks for Clio’s product teams to help them work better and faster.
Job Responsibility:
Develop and design concepts, prototypes, hi-fidelity mockups and present solutions that solve both business and user problems and deliver measurable outcomes
Craft a compelling vision with engaging storytelling to drive excitement and alignment for the impact the vision can deliver
Articulate the rationale behind your design decisions, and be able to ask difficult questions and challenge assumptions
Work alongside product management and engineering to understand the right problems to solve, and find the right solutions to them
Be responsible for balancing speed and quality
Advocate for our customers by knowing them and their needs inside out
Coach and mentor fellow designers on a range of design practices
Provide thoughtful feedback in team critiques
Break down complex concepts into smaller, more manageable pieces
Write research plans and conduct user research interviews, usability testing, and analysis
Leverage product data and metrics to drive design decisions and measure product success
Be able to adapt your process to the needs of the situation
Requirements:
Excellent communication and engaging storytelling skills
5+ years experience in Product Design, UX Design, or related discipline
Demonstrate a keen interest in improving your craft by using AI
Experience as an interactive designer with product experience
A track record of successfully shipping products, solving customer problems and moving company metrics
Deep understanding of good user experience, IA, and visual design
Experience with modern design tools (Figma, Figma Make) and the willingness to adopt new tools as needed
A strong understanding of web technologies
A design degree or relevant experience with platform and/or application design
Humility plus strong opinions that are loosely held
Nice to have:
SaaS experience
What we offer:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment
Flexible time off policy, with an encouraged 20 days off per year
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
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