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Zalando Lounge Logo Zalando Lounge · IT - Software Development

Senior Product Designer - Partner Tech

Finland, Helsinki · Job Posted May 06, 2026
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Job Description

As Senior Product Designer of the Partner Steering team in Helsinki, you will shape the future of Zalando's internal and partner-facing services and products. We are looking for a seasoned Product Designer to discover, design and deliver next-generation productivity solutions that unlock commercial growth and operational efficiency for partners and colleagues within Zalando. The team is part of Partner Tech, designing and developing technology to empower Zalando and its partners. The unit is responsible for the end to end experience of both Zalando and its partners, from initial onboarding, to making products available on the Zalando platform, including setting and managing offers, logistics, planning, buying and adhering to requirements around safety, managing stock and inbound processes, quality and other compliance aspects, reporting, analytics, and insights. You will be part of the Partner Steering, which focuses on the Customer Experience Model (CXM) program, managing the post-purchase experience of its partners.

Job Responsibility

  • Work with various stakeholders to understand business context and contribute to developing/customising a relevant and scalable solution
  • Bring clarity to complex design projects by turning technical requirements and bold ideas into concrete concepts and design assets
  • Support implementation of a solution and measure it against success criteria
  • Leverage a diverse design toolkit to craft cohesive end-to-end customer journeys
  • Understand how we run our business to tackle bottlenecks and growth opportunities with Product Managers and Engineering teams
  • Work with our design system to create cohesive scalable designs
  • Explore how emerging technologies can simplify data-heavy tasks
  • Supporting product discovery processes
  • Defining and leading solution design efforts
  • Building strong connections with stakeholders and aligning on design goals
  • Creating assets and detailed design specifications for developers
  • Conducting design QA to uphold quality and consistency standards
  • Documenting design patterns and integrating them into the design system portal

Requirements

  • Solid range of design skills including user research, workshop facilitation, UX and UI design
  • Ability to take ownership of design projects from ask to implementation
  • Experience working on complex design projects and turning innovative ideas into tangible concepts and design artifacts
  • Strong understanding of design concepts and ability to bring clarity to ambiguous, strategic projects
  • Experience collaborating with cross-functional teams to design intuitive and impactful user experiences for AI-powered products that leverage machine learning technologies and data-driven applications
  • Strong communication and stakeholder management to navigate complexity of cross-functional teamwork
  • Confident communicator who can influence strategy and gain buy-in for user-centric solutions
  • Experience designing and delivering coherent personalized customer experiences by working with cross-functional teams and stakeholders
  • Experience designing innovative technology products with a human-centered design process

Nice to have

  • Interest in emerging technologies such as AI
  • Passion for UX and UI design with exceptional attention to detail

What we offer

  • Culture of trust empowerment and constructive feedback with internal guilds and Employee Resource Groups
  • Knowledge sharing through tech talks and open source commitment
  • Internal tech academy and blogs
  • Product demos meetups parties and events
  • Competitive salary and employee shares program
  • 40% Zalando discount on products sold and shipped by Zalando
  • 30% off Zalando Lounge and additional discounts from external partners
  • Monthly transport lunch and recreation vouchers
  • Private health insurance and occupational health care services
  • Family services
  • Free beverages and snacks
  • Diverse sports and health offerings
  • Centrally located office in Kamppi Helsinki
  • Flexible working times
  • Additional holidays
  • Hybrid working model
  • Extensive onboarding mentoring and training opportunities
  • International team of experts
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