Senior Product Designer (FTC)

• Lead customer-centric product design across web and mobile - from early research through high-fidelity execution
• apply design thinking and UX research to uncover insights, validate decisions, and improve the quality of customer experience
• champion a collaborative and iterative approach, working closely with product managers, engineers, data analysts, and researchers
• prototype and test rapidly, setting up your own user validation loops to refine solutions quickly
• contribute to the design system: help define, document, and evolve scalable UI components and design patterns used across products and teams
• mentor junior designers and contribute to the design culture through feedback, critique, and practice improvement
• collaborate with exec-level stakeholders, clearly communicating design rationale and influencing product direction
• measure the impact of your designs using both qualitative and quantitative data

• 5–7+ years in Product/UX Design
• proven track record of rapid prototyping and running your own usability tests
• experience working across product, engineering, and data functions in Agile environments
• strong knowledge of WCAG and inclusive design standards
• demonstrable experience in contributing to and scaling design systems across large product ecosystems
• comfortable working across multiple platforms (iOS, Android, responsive web)
• familiarity with tools like Miro, Jira, and Aha! is a plus
• hands-on designer with a strong portfolio of end-to-end case studies across mobile and web platforms
• comfortable with product discovery, UX research, and data analysis
• confident in owning your roadmap, prioritising independently, and driving initiatives forward
• passionate about accessibility, usability, and inclusion
• a systematic thinker
• highly proficient in Figma, with strong experience in prototyping, design system libraries, and developer handoff workflows
• an excellent communicator, able to present to C-suite stakeholders and align cross-functional teams

Familiarity with tools like Miro, Jira, and Aha!