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Easygo Gaming Logo Easygo Gaming · IT - Software Development

Senior Product Designer - Engagement & Loyalty

Australia, Melbourne · Job Posted February 17, 2026
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Job Description

As a Senior Product Designer on our Engagement & Loyalty team, you’ll lead the design of experiences that drive user progression, retention, and long-term loyalty. You’ll take ownership of complex design initiatives from discovery through to delivery and iteration, shaping how users interact with loyalty programs, incentives, and engagement features. You’ll work closely with Product, Engineering, and cross-functional partners to define success metrics, evaluate post-launch impact, and continuously improve experiences based on insights. You’ll also contribute to design standards, ensuring quality, consistency, and clarity across our engagement and affiliate products.

Job Responsibility

  • Lead the end-to-end design of engagement and loyalty experiences, from discovery through delivery and iteration
  • Translate research, data, and stakeholder input into clear, actionable design decisions that drive user progression and retention
  • Collaborate with Product and Engineering to define success metrics and evaluate post-launch impact
  • Identify opportunities to improve engagement, incentives, and loyalty beyond scoped projects
  • Deliver high-quality interface designs aligned with product strategy, business goals, and user needs
  • Communicate design rationale, trade-offs, and impact confidently to cross-functional stakeholders
  • Experiment thoughtfully to improve user progression, retention, and incentive-driven experiences
  • Contribute to evolving design standards, guidelines, and best practices across the product

Requirements

  • 5+ years of product design experience, with proven end-to-end ownership of complex design projects
  • Strong portfolio demonstrating your ability to turn discovery into delivered, high-quality designs
  • Experience designing for multi-surface products, including mobile and web
  • Comfortable using data and analytics to inform outcome-driven design decisions
  • Excellent communication skills, able to articulate design rationale and trade-offs to stakeholders
  • Analytical and strategic mindset, able to link design work to business and product outcomes
  • Self-starter attitude able to thrive in a fast-paced environment and balance multiple priorities effectively

Nice to have

  • Sports & Gambling knowledge advantageous
  • Cryptocurrency knowledge would be advantageous
  • Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Jira & Intercom
  • Experience or interest in behaviour-driven products such as loyalty programs, incentives, or partner platforms is a plus

What we offer

  • In-house baristas serving free coffee, tea, fresh juices, and smoothies
  • Daily catered breakfast and regular company-wide events
  • Snack walls and drink fridges on every floor
  • Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator
  • Access to our Employee Assistance Program for you and your loved ones
  • 20,000+ courses available via LinkedIn Learning
  • One paid volunteer day per year
  • Weekly Wednesday massages by professional masseuses
  • Team budgets for lunches and activities to celebrate achievements
  • Social sports teams and participation in Corporate Games
  • Easygo branded swag
  • Birthday and work anniversary gift vouchers, plus a chance to win prizes
  • Company-wide talks with key partners such as Everton FC and Team Sauber in Formula 1
  • Office visits from big-name streamers
  • Meet Ambassadors like Alex Pereira, Israel Adesanya
  • Ballots for exclusive tickets to events like Formula 1, UFC, and more sporting and music events
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