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As a Senior Product Designer on our Engagement & Loyalty team, you’ll lead the design of experiences that drive user progression, retention, and long-term loyalty. You’ll take ownership of complex design initiatives from discovery through to delivery and iteration, shaping how users interact with loyalty programs, incentives, and engagement features. You’ll work closely with Product, Engineering, and cross-functional partners to define success metrics, evaluate post-launch impact, and continuously improve experiences based on insights. You’ll also contribute to design standards, ensuring quality, consistency, and clarity across our engagement and affiliate products.
Job Responsibility:
Lead the end-to-end design of engagement and loyalty experiences, from discovery through delivery and iteration
Translate research, data, and stakeholder input into clear, actionable design decisions that drive user progression and retention
Collaborate with Product and Engineering to define success metrics and evaluate post-launch impact
Identify opportunities to improve engagement, incentives, and loyalty beyond scoped projects
Deliver high-quality interface designs aligned with product strategy, business goals, and user needs
Communicate design rationale, trade-offs, and impact confidently to cross-functional stakeholders
Experiment thoughtfully to improve user progression, retention, and incentive-driven experiences
Contribute to evolving design standards, guidelines, and best practices across the product
Requirements:
5+ years of product design experience, with proven end-to-end ownership of complex design projects
Strong portfolio demonstrating your ability to turn discovery into delivered, high-quality designs
Experience designing for multi-surface products, including mobile and web
Comfortable using data and analytics to inform outcome-driven design decisions
Excellent communication skills, able to articulate design rationale and trade-offs to stakeholders
Analytical and strategic mindset, able to link design work to business and product outcomes
Self-starter attitude able to thrive in a fast-paced environment and balance multiple priorities effectively
Nice to have:
Sports & Gambling knowledge advantageous
Cryptocurrency knowledge would be advantageous
Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Jira & Intercom
Experience or interest in behaviour-driven products such as loyalty programs, incentives, or partner platforms is a plus
What we offer:
In-house baristas serving free coffee, tea, fresh juices, and smoothies
Daily catered breakfast and regular company-wide events
Snack walls and drink fridges on every floor
Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator
Access to our Employee Assistance Program for you and your loved ones
20,000+ courses available via LinkedIn Learning
One paid volunteer day per year
Weekly Wednesday massages by professional masseuses
Team budgets for lunches and activities to celebrate achievements
Social sports teams and participation in Corporate Games
Easygo branded swag
Birthday and work anniversary gift vouchers, plus a chance to win prizes
Company-wide talks with key partners such as Everton FC and Team Sauber in Formula 1
Office visits from big-name streamers
Meet Ambassadors like Alex Pereira, Israel Adesanya
Ballots for exclusive tickets to events like Formula 1, UFC, and more sporting and music events