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The Collaborative Experience Design (CxD) Studio is seeking a Senior Product Design Producer to support our Research and Content Engineering teams. This role serves as strategic partner to Research and Content Engineering leadership to drive clarity, alignment, and operational excellence across the teams. In this role, you’ll balance hands‑on program and operations leadership with strategic support for the director, acting as a thought partner on planning, prioritization, and communication while ensuring teams are set up to deliver high‑quality work at scale. You’ll help translate direction into action, connect dots across initiatives, and maintain strong operating rhythms so the organization can stay focused and effective. The CxD Studio is responsible for envisioning the future of collaboration at Microsoft through products like Teams, SharePoint, and OneDrive. As part of the DesignOps team, you’ll contribute to better cross‑product integration, stronger customer experiences, improved efficiency, and a healthy culture of collaboration and continuous improvement
Job Responsibility:
Serve as strategic advisor and thought partner to Research and Content Engineering leadership
Lead semester and quarterly planning processes
Prepare briefing materials, summaries, and updates to support leadership discussions
Help design and facilitate working sessions or alignment discussions
Drive organizational optimization changes, team scaling decisions, and strategic talent planning
Lead transformation programs and change management initiatives
Establish decision-making frameworks, escalation paths, and strategic governance processes
Partner with cross-discipline leaders to ensure the strategy and the work is aligned
Oversee communication and knowledge management strategies
Identify gaps in workflows, tooling, or coordination and lead operational improvements
Support complex stakeholder relationships and facilitate alignment
Orchestrate and support team rituals, celebrations, and communication practices
Requirements:
Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems)
4+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process
4+ years' experience in strategic roles supporting C-suite or senior Design leadership
Experience in management consulting, business operations, or strategic planning roles
Advanced familiarity with project management methodologies (Agile, Lean, OKRs) and strategic planning frameworks
Proficiency with strategic planning and program management tools (Figma, Sketch, Jira, Azure DevOps, Miro, Tableau)
Experience with business intelligence and data analysis tools for strategic decision-making
Familiarity with SharePoint, advanced document management, and enterprise publishing systems
Experience facilitating executive-level strategic sessions and board-level communications
Deep understanding of Design Operations, UX Research methodologies, and Content Design practices
Knowledge of enterprise software development cycles and cross-functional product development
Familiarity with Microsoft ecosystem and enterprise collaboration tools
Ability to meet Microsoft, customer and/or government security screening requirements
Nice to have:
Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design OR equivalent experience
Master's Degree with 6+ years' relevant experience OR Bachelor's Degree with 8+ years' relevant experience