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Multiverse Logo Multiverse · IT - Software Development

Senior Product Design Manager

United Kingdom, London · Job Posted February 21, 2026
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Job Description

At Multiverse, we’re building a product-led business that transforms the workplace through high-quality apprenticeships, giving people from all backgrounds access to world-class careers. Our UX team designs intuitive, inclusive, insight-driven experiences that drive real outcomes — with velocity, learning, and craft excellence at the core. We’re seeking a strategic, hands-on Senior Product Design Manager to elevate UX quality and effectiveness across a pivotal product group: Product Fundamentals. You'll help deliver against our “Cost to Serve” OKR, building smarter systems that reduce operational effort without compromising user experience.

Job Responsibility

  • Shape UX vision and priorities across your group: Align 3–4 cross-functional squads around user-centred goals, driving quality, efficiency, and measurable impact
  • Be a hands-on leader (Player-Coach): As a Player, you'll spend around 40% of your time actively contributing to strategic discovery, vision prototyping, and unblocking squad work. As a Coach, you'll spend around 60% of your time developing your team — growing skillsets, managing performance, and raising the UX quality bar.. You'll lead from both the pitch and the sidelines, flexing your hands-on involvement based on team needs and maturity
  • Champion quality and growth: Embed critique culture, QA standards, and operational UX excellence across your squads
  • Drive scalable, cost-efficient systems: Design smart solutions that reduce internal effort and increase user satisfaction
  • Collaborate across disciplines: Work closely with Research, Data, Product, and Engineering partners
  • Embed Growth Design practices: Help your team prioritise experiments, optimisation, and measurable improvements
  • Evolve our design operations: Shape planning rituals and workflows that support fast, sustainable delivery
  • Hire, lead, and develop your team: Manage 2–5 product designers, building a culture of high performance and creativity.

Requirements

  • Proven experience leading design teams and scaling quality in fast-paced environments
  • Strong UX craft and systems thinking, with a portfolio showing real-world impact
  • Skilled at balancing strategic leadership and hands-on contribution
  • Collaborative by nature — building strong partnerships across Product, Engineering, and Data
  • Comfortable embedding Growth Design principles and experimentation mindsets
  • A strong coach who grows designers’ craft, confidence, and impact
  • Fluent in Figma and fast at using prototyping for communication and alignment
  • Embodying Multiverse values, especially 'Development is at our core.'

Nice to have

  • Show proof of curiosity through side projects — experimenting with things like 'vibe coding', new AI tools, or self-driven UX challenges
  • Bring multidimensional experience across complementary areas like coding, copywriting, motion design, video editing, or growth marketing
  • Can obsess over specific problems, going deep to truly understand the nuances of a user need or system challenge.

What we offer

  • Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
  • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
  • Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
  • Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
  • Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!
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