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Senior Product Analyst

simplisafe.com Logo

SimpliSafe

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Location:
United States , Boston

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

96200.00 - 141000.00 USD / Year
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Job Description:

We’re looking for a SENIOR PRODUCT ANALYST I to join our team with a dedicated focus on supporting our HARDWARE AND PLATFORM organizations. In this role, you will be the data engine behind our physical products and the foundational systems that power them. While our analytics foundation is still maturing, you won't just report on data—you’ll help us refine it. You will dive deep into the performance of our devices, firmware, and platform services, transforming 'messy' data into clear, actionable insights that help our engineers and product managers build better hardware. This role is ideal for someone who enjoys technical execution, tactile product development, and the challenge of building reliable reporting in an evolving data environment.

Job Responsibility:

  • Hardware & Platform Support (60%): Conduct deep-dive analyses on device performance, connectivity, and platform reliability
  • Track key performance indicators for new product launches
  • Monitor firmware performance
  • Help the team understand how physical product changes impact the customer experience
  • Data Quality & Pipeline Ownership (25%): Partner with Firmware, Software, Hardware and Data Engineering teams to improve the reliability of our data
  • Identify tracking gaps
  • Document data schemas for new features
  • Build pipelines using transformation tools
  • Ensure our 'source of truth' for platform metrics is accurate
  • Insight Delivery & Visualization (15%): Build and maintain automated dashboards in Tableau or Hex
  • Translate complex technical data into easy-to-understand visualizations for cross-functional stakeholders

Requirements:

  • 3–5 years of experience in product analytics, data analysis, or a related quantitative role
  • Experience working with hardware, IoT, or platform-based products is a significant plus
  • Strong SQL skills
  • Comfortable performing complex joins and data cleaning
  • Experience with data visualization and exploration tools (Tableau, Amplitude, or Hex)
  • Working knowledge of Python for data manipulation
  • Experience with transformation tools like dbt is a plus
  • Analytical rigor with a 'detective' mindset
  • Collaborative execution
  • Detail-oriented
What we offer:
  • A mission- and values-driven culture and a safe, inclusive environment
  • A comprehensive total rewards package that supports your wellness and provides security
  • Free SimpliSafe system and professional monitoring for your home
  • Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
  • Participation in our annual bonus program, equity, and other forms of compensation
  • A full range of medical, retirement, and lifestyle benefits

Additional Information:

Job Posted:
February 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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