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Heidi is building an AI Care Partner that works alongside clinicians. The Senior Product Analyst will partner with product managers and cross-functional teams to define metrics, conduct analyses, translate data into recommendations, design experiments, build dashboards, and champion analytical best practices.
Job Responsibility:
Partner with product managers and cross-functional teams to define key metrics, set success criteria, and identify growth opportunities
Conduct deep-dive analyses on user behaviour, enterprise feature adoption, and workflow performance to uncover insights that guide product strategy
Translate complex data into clear, actionable recommendations for product and business stakeholders
Design and evaluate experiments and A/B tests to measure the impact of product changes and validate new ideas
Build and maintain dashboards and reporting frameworks that help teams monitor progress and make faster, smarter decisions
Work closely with the Head of Product (Enterprise) to inform roadmap prioritisation, ensuring decisions are grounded in data and aligned with user needs and enterprise goals
Champion analytical best practices, supporting the product team to become more data fluent and self-sufficient
Requirements:
3–5 years of experience in product analytics, data analytics, or business analytics, ideally within a fast-paced or high-growth tech or SaaS environment
Strong ability to partner with product and engineering teams to shape decisions through insight and experimentation
Proven experience analysing end-to-end user journeys, especially in enterprise or B2B product contexts (activation, engagement, retention, and success metrics)
Experience with event tracking and product analytics platforms (e.g., Mixpanel, Amplitude, Statsig)
Intermediate technical skills in SQL and familiarity with BI tools like Tableau, Looker, or Omni
Hands-on experience designing and interpreting A/B tests and experiments
Excellent communication and storytelling skills, able to translate data into insight that drives action
Curiosity, humility, and a bias for impact over perfection
What we offer:
Flexible hybrid working environment, with 3 days in the office
Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc
A generous personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
Become an owner, with shares (equity) in the company, if Heidi wins, we all win
The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
If you have an impact quickly, the opportunity to fast track your startup career