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Senior Product Advocate

https://www.atlassian.com Logo

Atlassian

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Location:
United Kingdom

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Category:

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Senior Product Advocate role at Atlassian involves collaborating with sales teams, understanding customer needs, guiding technical sales processes, and showcasing Atlassian's product offerings. The position focuses on delivering value-based solutions, identifying customer pain points, and contributing to ongoing product and sales improvement.

Job Responsibility:

  • Partner with direct sales, partners, and larger account teams on SMB sales opportunities
  • participate in customer discovery to understand the customer's needs
  • identify additional opportunities for cross-product expansion
  • investigate and assess client pain points
  • act as a product expert in the pre-sales process
  • showcase how Atlassian software can solve problems
  • articulate the full Atlassian product and solution offerings
  • lead value-based demonstrations tailored to different stakeholders
  • guide customers' technical needs in the sales process
  • collaborate with sales associates to discuss pipeline and opportunities
  • track and document product feedback and competitive intelligence
  • continuously develop pre-sales and Atlassian product knowledge.

Requirements:

  • 3+ years of experience interacting with customers in a pre-sales capacity
  • excellent communication skills
  • strong presentation skills to multi-level audiences
  • ability to interpret complex business problems and propose solutions
  • customer-centric mindset
  • proven track record in building executive relationships with customers
  • ability to collaborate across internal teams
  • fluency in English
  • creative problem-solving abilities
  • eagerness to continuously learn and grow
  • ability to provide and receive feedback
  • tolerance for failure
  • passion for making customers successful.
What we offer:
  • Health and wellbeing resources
  • paid volunteer days
  • additional perks offered by Atlassian.

Additional Information:

Job Posted:
May 15, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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