Senior Process Manager Job at Capital One (McLean)

Senior Manager, Operations Knowledge Systems & Process Design

This isn't traditional knowledge management. You're building the operating syste...

Location

United States , Nashville

Salary:

Not provided

Checkr

Expiration Date

Until further notice

Requirements

7+ years of experience in operations, process improvement, knowledge management, or related fields
3+ years leading teams or complex cross-functional initiatives
Demonstrated expertise in business process design, mapping, and optimization (Lean, Six Sigma, or similar methodologies)
Strong systems thinking—ability to see how knowledge, process, technology, and people interconnect
Proven ability to write clear, effective operational content that scales across audiences and channels
Data fluency: comfortable using metrics and analytics to drive decisions and measure impact
Experience building scalable solutions that work across multiple teams or functions
Excellent stakeholder management skills with ability to influence without authority
Clear, compelling communication—can translate complex systems into understandable frameworks

Job Responsibility

Design and evolve the knowledge infrastructure that powers compliance operations, customer support, and external help center content
Write and oversee the creation of content that works—clear, actionable knowledge that scales across channels and use cases
Develop and maintain structured taxonomies and leverage AI-powered approaches for organizing and surfacing unstructured content
Create systems that enable both human agents and AI systems to leverage knowledge effectively
Establish frameworks for knowledge quality, governance, and lifecycle management that scale with business growth
Map, document, and optimize cross-functional processes across compliance, support, and supply chain operations
Design processes that balance efficiency, quality, and customer experience outcomes
Build process frameworks that support continuous improvement and rapid iteration
Harness conversation analytics and AI to surface patterns, gaps, and opportunities in knowledge and process performance
Use operational data and performance metrics to identify knowledge and process gaps and translate insights into action

What we offer

Lunch four times a week
Commuter stipend
Snacks and beverages

Fulltime

Quality Management Senior Manager

We are seeking a dynamic and experienced Six Sigma Black Belt to lead and drive ...

Location

India , Chennai

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Certified Six Sigma Black Belt with hands-on experience in Banking BPS
Prior exposure to UK savings bank processes is highly desirable
Strong track record of delivering cost savings and efficiency gains through CI projects
Experience in training and mentoring Green and Yellow Belt professionals
Ability to design and deploy CI frameworks at scale
Excellent communication, stakeholder management, and analytical skills
Ability to work collaboratively with cross-functional teams
Knowledge and experience in process automation and transformation
Total Experience Expected: 10-16 years

Job Responsibility

Conceive, design, and implement a comprehensive Continuous Improvement (CI) framework for a 400+ FTE process, aligned with Banking BPS delivery goals
Lead and support Six Sigma Black Belt projects with measurable impact on operational efficiency and quality
Train and mentor Green Belt and Yellow Belt candidates, fostering a culture of Lean Six Sigma excellence
Define and drive a capability development roadmap for the year, ensuring team readiness and skill enhancement
Own and deliver a firm savings target for the year through CI initiatives and process optimization
Collaborate with cross-functional teams and client stakeholders to identify improvement opportunities and ensure successful project delivery

What we offer

Work environment that is inclusive and respectful of all differences
Inclusion of people with disabilities

Fulltime

Corporate Tax Compliance Manager / Senior Manager

We are expanding our Lichfield office and are seeking a highly skilled Corporate...

Location

United Kingdom , Lichfield

Salary:

Not provided

Streets Chartered Accountants

Expiration Date

Until further notice

Requirements

Minimum of 5+ years in corporate tax compliance
Experience managing large business clients and leading a team
CTA/ACA qualification or equivalent is highly preferred
Proficiency with Alphatax or similar tax software
Deep knowledge of UK corporate tax laws and regulations
Proven ability to work closely with audit teams
Strong track record in managing and developing a team
Excellent communication skills and a client-centric approach

Job Responsibility

Lead the preparation, review, and submission of corporate tax returns
Oversee the entire compliance lifecycle
Collaborate closely with audit teams
Build, manage, and mentor a team of tax professionals
Play a central role in recruitment and development
Conduct regular performance reviews
Perform detailed technical reviews of tax computations and filings
Stay ahead of legislative changes
Approve final tax returns before submission
Serve as the primary point of contact for clients

What we offer

Competitive salary
Performance-related bonuses
Pension scheme
Private health insurance

Fulltime

Tax Automation & Innovation Manager / Senior Manager

BDO UK LLP is one of the UK’s leading Tax, Accountancy and Business Advisory fir...

Location

United Kingdom , London

Salary:

Not provided

BDO UK LLP

Expiration Date

Until further notice

Requirements

Professional qualification in tax (e.g., CTA, ACA, ACCA) or equivalent experience
Proven experience in a tax-focused role, ideally with exposure to technology-driven projects or tax automation
Strong understanding of tax processes and requirements, with the ability to translate business needs into technical solutions
Solid IT and systems knowledge, ideally including experience with enterprise tax reporting or financial systems (OneStream experience highly desirable, but not essential)
Excellent project management and organisational skills, with the ability to manage multiple priorities and deadlines
Effective communicator, comfortable engaging with both technical and non-technical stakeholders at all levels
Innovative thinker with a passion for harnessing technology to drive efficiency and value in the tax function

Job Responsibility

Lead and contribute to the ongoing product development of the OneStream enterprise tax reporting solution, ensuring it remains at the forefront of the industry
Help define the strategic direction and roadmap for the product, working closely with internal stakeholders and external clients
Manage and support the implementation of tax technology systems, including requirements gathering, solution design, and post-implementation support
Collaborate with cross-functional teams, including tax, IT, external vendors, external development teams, and project management, to deliver high-quality solutions tailored to client needs
Stay abreast of industry trends in tax technology, automation, and regulatory changes to ensure our offerings remain innovative and compliant
Provide guidance and mentorship to junior team members, fostering a culture of continuous learning and improvement

What we offer

Health and wellness programmes
Pension plan with matched employer contributions
Private medical access for you and your family
Income protection plan
Holidays enabling you to purchase up to 10 days of additional leave
Bike to work scheme

Senior Manager, Project & Vendor Management

The Senior Manager, Project Management is responsible for leading a team of proj...

Location

United States , Lisle

Salary:

100000.00 - 110000.00 USD / Year

Adtalem Global Education

Expiration Date

Until further notice

Requirements

BS/BA degree required
8+ years of full lifecycle project management experience or equivalent management experience
Six Sigma background or training
Experience in an academic enterprise
Strong leadership and interpersonal communication skills
Ability to interact with all levels within the organization and work in a fast-paced environment with many initiatives
Ability to manage a variety of business resources
Ability to work independently and make sound decisions with minimal supervision and direction
Proficient with project management practices and tools
Strong analytical and problem-solving skills to resolve issues and determine effective business and alternative solutions

Job Responsibility

Lead business growth initiatives across the institution or vertical using project management and Six Sigma process improvement tools and methodologies
Lead a team of project managers
Develop and refine processes and reports that lead to new academic programs or offerings, new IT systems, business innovation, competitive advantage, efficiencies/savings, and customer service improvements
Manage multiple business projects according to plan
measure, monitor, and report progress
Ensure projects are delivered on time and within budget
Prepare business cases, project charter documents and white papers to define and provide the rationale for programs/initiatives
Partner with IT,institution or vertical project teams involved in defining, developing, acquiring and implementing new information tools, or refinements to existing systems
Develop detailed project plans that contain key activities, timelines, and resource requirements needed to achieve project objectives while adhering to the defined project processes
Coordinate and manage all projects related to campus construction, remodeling, or real estate-related capital expenditures

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays
Eligible to participate in an annual incentive program

Fulltime

Senior Manager, Project & Vendor Management

The Senior Manager, Project Management is responsible for leading a team of proj...

Location

United States , Columbia

Salary:

100000.00 - 110000.00 USD / Year

Adtalem Global Education

Expiration Date

Until further notice

Requirements

BS/BA degree required
Master's Degree Preferred
8+ years of full lifecycle project management experience or equivalent management experience
Six Sigma background or training
Experience in an academic enterprise
Strong leadership and interpersonal communication skills
Ability to interact with all levels within the organization and work in a fast-paced environment with many initiatives
Ability to manage a variety of business resources
Ability to work independently and make sound decisions with minimal supervision and direction
Proficient with project management practices and tools

Job Responsibility

Lead business growth initiatives across the institution or vertical using project management and Six Sigma process improvement tools and methodologies
Lead a team of project managers
Develop and refine processes and reports that lead to new academic programs or offerings, new IT systems, business innovation, competitive advantage, efficiencies/savings, and customer service improvements
Manage multiple business projects according to plan
measure, monitor, and report progress
Ensure projects are delivered on time and within budget
Prepare business cases, project charter documents and white papers to define and provide the rationale for programs/initiatives
Partner with IT,institution or vertical project teams involved in defining, developing, acquiring and implementing new information tools, or refinements to existing systems
Develop detailed project plans that contain key activities, timelines, and resource requirements needed to achieve project objectives while adhering to the defined project processes
Coordinate and manage all projects related to campus construction, remodeling, or real estate-related capital expenditures

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays
annual incentive program

Fulltime

Senior Manager, Product Management

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innova...

Location

Israel , Netanya/Tel Aviv

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

3+ years of experience as a manager leading teams, preferably Product Manager teams
10+ years of proven success in E2E Product Management, preferably in B2B products, Security and SaaS platforms
Experience working with customers and users, buyers and decision makers
Experience with user-facing products
solid understanding of UX and product design
Experience leading successful product launches and major feature introductions
Experience in writing PRDs/user stories for engineering and QA teams, including feature prioritization and justification
Strong project management skills — managing complex processes across multiple teams
Excellent communication skills and English — required to communicate daily with global teams and C-suite managers
Excellent at compiling a clear, innovative and inspiring product vision and leading execution from ideation to production

Job Responsibility

Lead a team of Product Managers working on one of our major growth products and lead the team to success
Lead initiatives involving several Product Managers and teams from the different JFrog cores delivering cross-product value
Own the full cycle of product development including ideation, competitive analysis, client validation, discovery with R&D, spec writing, launching and monitoring
Work alongside Product Analysts, UX/UI, Product Marketing and other functions in the organization to drive successful products and feature rollouts
Build positive relationships and trust through strong cross-team interactions and get buy-in for the product vision across internal and external stakeholders
Identify, design, experiment, and iterate on product decisions by leveraging data and evidence gathered from customer usage and interviews, market research, and usage/adoption metrics

Manager / Senior Manager of EMR Integrations & Interoperability

We are seeking an experienced and hands-on Manager / Senior Manager of EMR Integ...

Location

United States

Salary:

147841.00 - 195361.00 USD / Year

BillionToOne

Expiration Date

Until further notice

Requirements

6+ years of experience in healthcare IT, EMR integration, or clinical interoperability
At least 2–3 years in a people or project leadership role
Solid technical expertise in major EMR platforms and interoperability standards (e.g., HL7, FHIR, CDA, SMART on FHIR, APIs)
Proven track record in delivering complex integration projects on time and within scope
Experience managing small-to-mid-sized technical teams
Strong communication and stakeholder management skills across technical and non-technical groups
Familiarity with agile project management and SDLC best practices
Bachelor’s degree in Computer Science, Health Informatics, Biomedical Engineering, or related field preferred

Job Responsibility

Define and execute the enterprise-wide EMR integration strategy, aligning with clinical, commercial, and product goals
Develop and own the long-term roadmap for scalable, secure, and interoperable EMR integration infrastructure
Serve as a thought leader on EMR interoperability, standards (e.g., HL7, FHIR, SMART), and vendor ecosystems
Manage and mentor a team of EMR integration engineers, analysts, and/or project managers
Support hiring, onboarding, and development of team members
Foster a collaborative, accountable, and high-performance team culture
Establish and evolve team processes, performance standards, and professional development frameworks
Oversee the full lifecycle of EMR integrations across Epic, Cerner, Athena, and other major platforms—from initial scoping to go-live and long-term support
Lead the team in designing, configuring, and optimizing EMR workflows, data exchange protocols, and custom interfaces
Set and enforce best practices for security, scalability, and compliance (e.g., HIPAA, HITRUST)

What we offer

Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
Open, transparent culture that includes weekly Town Hall meetings
The ability to indirectly or directly change the lives of hundreds of thousands patients
Multiple medical benefit options
employee premiums paid 100% of select plans, dependents covered up to 80%
Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
Supplemental fertility benefits coverage
Retirement savings program including a 4% Company match
Increase paid time off with increased tenure
Latest and greatest hardware (laptop, lab equipment, facilities)

Fulltime

Senior Process Manager

Capital One

Location:
United States , McLean ▼
Plano
Richmond
Charlotte

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 04, 2026

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