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Senior Process Improvement Specialist

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Salt

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Location:
Australia , Sydney

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

The Senior Process Improvement Specialist will drive operational excellence across our Engineering and Operations divisions. This role is pivotal in aligning our technical workflows with organizational OKRs, ensuring that our Cloud and Data Center operations are scalable, compliant, and highly efficient.

Job Responsibility:

  • Lead Process Optimization: Design and implement end-to-end processes that improve efficiency and reduce operational risk across engineering and operations
  • Drive OKR Alignment: Translate organizational objectives into measurable outcomes
  • track and report progress using dashboards and KPIs
  • Operationalize Change: Support service transitions, release management, and compliance initiatives with structured frameworks and governance
  • Enable Data-Driven Decisions: Use analytics to identify bottlenecks, quantify waste, and propose improvements that deliver tangible business value
  • Champion Cross-Functional Engagement: Facilitate workshops, manage intake processes, and coordinate dependencies across multiple teams
  • Governance & Reporting: Maintain data hygiene, enforce process standards, and ensure audit readiness for regulated environments
  • Advance Intelligent Automation: Identify opportunities for AI-driven workflows and implement no-code/low-code solutions to streamline operations and enhance scalability

Requirements:

  • Minimum 5 years in Process Engineering within Cloud or Data Center operations
  • Hands-on experience with ServiceNow, ITIL, and process mapping tools (Miro/Lucid chart/Tableau or any other)
  • Proven ability to design and deploy automation solutions via no-code/low-code platforms
  • Bachelor’s degree in a relevant field
  • Lean Six Sigma (Green/Black Belt), ITIL, or Project Management (PMP/Prince2) certifications preferred
  • Must obtain a Federal Government Clearance
  • Must be based in Sydney
  • Must have unrestricted full work rights

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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