Senior Process Engineer, Wells Fargo

Wells Fargo

Location:
United States, Charlotte ▼
Minneapolis
West Des Moines

Category:
Human Resources

Contract Type:
Employment contract

Salary:

87000.00 - 154000.00 USD / Year

Save Job

Apply Position

Job Description:

Wells Fargo is seeking a Senior Process Engineer. This role is part of Human Resources Transformation and Products Team and supports all HR Service functions in driving operational excellence for HR. This role supports HR's Risk and Control Self-Assessment (RCSA) Program by organizing, leading and facilitating the development of RCSA Service Models to inform identification and assessment of risks, controls, and MCRs as part of the Annual Refresh cycle. It ensures that the RCSA Service Model is updated, as needed, to reflect changes in the RAU's current operating environment. The team is highly collaborative and supports career development through skills advancement and exposure to on-the-job learning experiences.

Job Responsibility:

Organize, lead and facilitate the review and refinement of HR Service Models during the RCSA Annual Refresh effort and on an ad hoc basis when business environment changes (BECs) occur
Collaborate with HR's Risk Accessible Unit (RAU) Owners, Control Partners, IRM partners (ORBO, BACO) and others to assess the business environment and execute model changes to ensure that model reflects the current operating environment
Conduct Quality Control to ensure that deliverables adhere to enterprise policy and standards
mitigate defects in a timely manner to advance deliverables to production environment
Manage the Service Modeling process to ensure delivery of high-quality artifacts to complete required program tollgates (e.g., affirmation, model publication in the SOR (iGrafx)) per policy requirements.
Consult with key stakeholders in Service Model review to risk and control discussions
Consult with team to understand, influence, adapt research, and create alternatives for consideration, drive results, and bring issues to resolution
Credibly challenge ideas, make decisions and resolve issues to meet business objectives
Interpret policies, procedures, and compliance requirements
Interact and educate HR RAU Owners, Process Owners, Control partners, HR Process Support partners and others on the Annual Refresh process, requirements and best practices to drive operational excellence
May provide ad hoc support of process meta data collection, internal projects, or HR process improvement efforts that seek to improve process efficiency, effectiveness or customer experience.

Requirements:

4+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Knowledge of Risk and Control Self-Assessment (RCSA)
Experience in facilitation and development of RCSA Service Models in compliance with enterprise business process management (BPM) standards
Lean Six Sigma Green or Black Belt Certified
Experience in applying Lean Six Sigma and continuous improvement capabilities to achieve business goals
Domain expertise (e.g., Human Resources, Risk and Control Management)
Skilled in the use of Business Process Management Notation (BPMN) software such as iGrafx
Skilled in the use of BPM Enabled Self-Service Information Extract (BESSIE) data capture tool
Adaptable and progressive learner with the ability to think strategically and explain complex concepts to a variety of audiences
Ability to work effectively in a fast-paced, ever-changing environment
Demonstrated ability to deliver relevant information to business partners and senior leaders in a way that persuades, educates, and enhances understanding
Demonstrated capability to manage multiple initiatives concurrently, recognizing the significance of competing priorities
Experience in Design Thinking and/or Human Centered Design (HCD)
Change Management skills such as Prosci/ADKAR, PMP, CAPM or Agile
Excellent business communication, storytelling, PowerPoint presentations and MS Excel skills
Intermediate Microsoft Office (Word, Outlook, Teams) skills

Nice to have:

Lean Six Sigma Green or Black Belt Certified
Experience in applying Lean Six Sigma and continuous improvement capabilities to achieve business goals
Domain expertise (e.g., Human Resources, Risk and Control Management)
Skilled in the use of Business Process Management Notation (BPMN) software such as iGrafx
Skilled in the use of BPM Enabled Self-Service Information Extract (BESSIE) data capture tool
Experience in Design Thinking and/or Human Centered Design (HCD)
Change Management skills such as Prosci/ADKAR, PMP, CAPM or Agile

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
August 14, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Senior Process Engineer