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Senior Process Engineer

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
India, Hyderabad

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Wells Fargo is seeking a Senior Process Engineer. This role is part of Human Resources Transformation and Products Team and services all lines of businesses under Human Resources. The Human Resources (HR) Process Excellence & Transformation team is seeking a Senior Process Engineer. This team defines, measures, improves, and governs HR business processes to deliver consistent, desired outcomes for our customers; manage our operations efficiently and effectively, and strengthen risk management and compliance; performs deep dive analysis of process design and performance to provide improvement solution that drives efficiency, effectiveness or our business processes and elevates employee experience. Critical thinking, understanding of emerging technologies (like AI, Gen AI, RPA, Chatbots), consulting, problem solving, decision making, strong communication and ability to work effectively in a fast-paced, ever-changing environments are key capabilities for this role.

Job Responsibility:

  • Develop and lead redesign initiatives that encompass analyses and future state redesigns
  • Manage assigned complex initiatives involving multiple business process segments to identify risks
  • Complete and lead integrated process analyses, identifying procedural and control deficiencies, opportunities, and recommending solutions
  • Consult with team to understand, influence, adapt research, and create alternatives for consideration, drive results, and bring issues to resolution
  • Make decisions and resolve issues to meet business objectives
  • Interpret policies, procedures, and compliance requirements
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Requirements:

  • 4+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Proven experience in developing and executing process improvement strategies, validating positive financial results through the establishment of performance tracking capabilities that drive process efficiency, effectiveness, and an improved customer experience
  • Adaptable and progressive learner with the ability to explain complex technical concepts to a variety of audiences
  • Demonstrated ability to deliver relevant information to business partners and senior leaders in that persuades, educates, and enhances understanding
  • Ability to drive business awareness of quality/process management methodology and coach teams in process management and continuous process improvement and operational excellence
  • Demonstrated capability to manage multiple initiatives concurrently, recognizing the significance of competing priorities
  • Skilled in the use of Business Process Management Notation (BPMN) software such as iGrafx
  • Knowledge and understanding of Statistical Analysis software such as Minitab, SAS JMP
  • Knowledge and understanding of Rapid Process Automation software such as Ui Path, Blue Prism
  • Experience in Design Thinking and/or Human Centered Design (HCD)
  • Change Management skills such as Prosci/ADKAR, PMP, CAPM or Agile
  • Lean Six Sigma Black Belt and/or strong experience in consulting
  • Intermediate Microsoft Office (Word, Outlook skills)
  • Excellent business communication, storytelling, Powerpoint presentations and MS Excel skills
  • Robust understanding of identification and application of AI, GenAI, RPA, Chatbot and other emerging technologies

Nice to have:

  • Proven experience in developing and executing process improvement strategies, validating positive financial results through the establishment of performance tracking capabilities that drive process efficiency, effectiveness, and an improved customer experience
  • Adaptable and progressive learner with the ability to explain complex technical concepts to a variety of audiences
  • Demonstrated ability to deliver relevant information to business partners and senior leaders in that persuades, educates, and enhances understanding
  • Ability to drive business awareness of quality/process management methodology and coach teams in process management and continuous process improvement and operational excellence
  • Demonstrated capability to manage multiple initiatives concurrently, recognizing the significance of competing priorities
  • Skilled in the use of Business Process Management Notation (BPMN) software such as iGrafx
  • Knowledge and understanding of Statistical Analysis software such as Minitab, SAS JMP
  • Knowledge and understanding of Rapid Process Automation software such as Ui Path, Blue Prism
  • Experience in Design Thinking and/or Human Centered Design (HCD)
  • Change Management skills such as Prosci/ADKAR, PMP, CAPM or Agile
  • Lean Six Sigma Black Belt and/or strong experience in consulting
  • Intermediate Microsoft Office (Word, Outlook skills)
  • Excellent business communication, storytelling, Powerpoint presentations and MS Excel skills
  • Robust understanding of identification and application of AI, GenAI, RPA, Chatbot and other emerging technologies

Additional Information:

Job Posted:
July 02, 2025

Expiration:
July 10, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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