Senior Process Architect, CVS Health

CVS Health

Location:
United States

Category:
Human Resources

Contract Type:
Employment contract

Salary:

118450.00 - 260590.00 USD / Year

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Job Description:

CVS Health is seeking a dynamic and detail-oriented Senior Process Architect to join our HR Technology team. This hybrid role is ideal for someone who thrives in a fast-paced environment, excels at identifying process and system gaps, optimizes business processes, acts as liaison between business and technology teams to build an optimal solutions and effectively communicates status, business value and success metrics to leadership and stakeholders.

Job Responsibility:

Contributes to product strategy by leading the development and enhancement of digital products or services
Conducts market research, collaborates with cross-functional teams, designs user experiences, and oversees the product development lifecycle
Identifies inefficiencies and gaps in HR and payroll systems and processes, and documents findings and collaborates with technical teams to develop solutions
Handles different aspects of the entire product life cycle from developing ideas to prototyping and testing new features and product ideas
Creates features and stories for current and future products based on consumer insights, research, business goals, and Customer Experience (CX) needs
Develops testing procedures for onsite, monthly, and quarterly assessments with detailed documentation review
Coordinates with business teams and other key business partners to create a product vision, understand and help identify business value, understand required use cases and capabilities and translate these into product requirements
Coordinates with talented technical partners from engineering, data science, user design, and architecture teams in a fast-paced, agile development process
Analyzes and refines existing workflows to enhance efficiency, reduce waste, and align operations with strategic objectives and standardized technology solutions
Establishes and enforces best practices and streamlined processes to drive operational efficiency and consistency across teams
Creates and delivers clear, compelling presentations to stakeholders
Communicates complex process flows and project updates effectively
Develops visual process flows to illustrate current and future state processes and explains these flows to both technical and non-technical audiences
Collaborates cross-functionally in Agile environments and develops product model frameworks to drive iterative process improvements and deliver optimized, user-centric business solutions

Requirements:

7+ years' experience as a business analyst or process architect with expertise in defining current state business processes and building strategy for optimal future state
5+ years' experience with visualization tools like: Visio, Lucid, PowerPoint, Microsoft Excel
5+ years' experience with Agile and project management tools like: Jira, SharePoint, Microsoft Project and other Microsoft Office tools
5+ years' experience managing and prioritizing multiple initiatives simultaneously
3+ years' experience building vision for Technical Products, and driving execution and delivery (planning, delivering, and supporting)
3+ years' experience in portfolio review presentations and stakeholder communication
3+ years' experience working in HR Technology (HRIS/HRIT)
Bachelor's degree required

Nice to have:

Strong background in HR and Payroll processes
Familiarity with change management processes
Experience working in large, matrix organizations
Experience with SQL and proficiency in creating data visualizations
Specialized training/relevant professional qualifications preferred

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
No-cost tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
November 22, 2025

Expiration:
December 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Process Architect