Senior Privacy Operations Specialist

• Support and motivate at least one privacy analyst, fostering creativity and ensuring smooth day-to-day operations
• Manage privacy demand by triaging and categorising requests, tracking workload, and maintaining visibility on priorities
• Conduct Privacy Impact Assessments and support Privacy by Design and Assurance activities
• Assist HR with Subject Access Requests and support privacy incident investigations
• Ensure supplier compliance by embedding privacy considerations into procurement processes
• Perform re-assessments of high and medium-risk data processing activities to maintain compliance
• Maintain centralised records and drive quality assurance for data accuracy
• Support policy compliance reviews and second-line assurance activities
• Negotiate internal and external data protection terms, including complex agreements
• Liaise with local market privacy contacts to accommodate regional requirements
• Advise on privacy issues related to global roaming, procurement, IoT, AI, Blockchain, and big data
• Promote privacy culture through training and awareness initiatives
• Develop and embed privacy notices, templates, and processes to improve efficiency
• Provide support for other privacy-related activities as required

• Minimum of 3 years’ experience in privacy or legal roles
• Experienced in negotiating contracts and data protection clauses
• Strong understanding of global privacy landscape, particularly in technology or telecoms
• Skilled in compliance management standards, tools, and best practices
• Highly organised, able to manage multiple priorities in a matrix environment
• Courageous, proactive, ethical, and passionate about privacy and emerging technologies
• Excellent analytical and communication skills, with the ability to simplify complex information
• Excellent command of English and strong interpersonal skills

Familiarity with OneTrust and Jira is advantageous

• Opportunity to work on global privacy initiatives impacting millions of customers
• Exposure to cutting-edge technologies and privacy challenges in telecoms
• Collaborative environment with a focus on innovation and continuous learning
• Be part of a diverse and inclusive team driving transformation across markets
• A dynamic environment where innovative ideas are always welcome
• A collaborative community where your professional goals and work are supported by a diverse team
• Access to internal and external trainings via other providers
• A supportive internal coaching and mentoring culture
• Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
• Cafeteria package
• Private Medical Services
• Employee Assistance Program to support your well-being and mental health
• Life and accident insurance
• You can work remotely overseas for 20 days a year
• 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
• You and your family members can enjoy several discounts from our partners