Senior Print Technician

• Produce printed materials by configuring files, and manually or mechanically bind finished products
• Perform pre-press tasks to include paper retrieval, paper cutting and quality control checks
• Preform preventative maintenance on equipment and manage product inventory
• Input time and material into expense management system
• Operate industry specific, complex printing equipment to produce a variety of printed products such as brochures, stationery, forms, invitations, publications, pitchbooks, newsletters, and correspondent pieces
• Perform offset printing operations to produce multicolor printed products
• Provide guidance to customers on finished products
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

2+ years of Print Technician support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Intermediate MS Office skills (Word, Outlook, Excel, PowerPoint)
• Proficiency with Adobe Pro
• Demonstrated ability to work in a fast paced, deadline-orientated and results driven environment
• Ability to develop partnerships and collaborate with other business and functional areas
• Strong organizational, multi-tasking, and prioritizing skills
• Expert attention to accuracy and detail
• Excellent verbal, written, and interpersonal communication skills
• Ability to research and report on a variety of issues using problem solving skills
• Ability to articulate issues, risks, and proposed solutions to customers
• Experience supporting customers with a service mindset and responding to requests and inquiries in a timely manner
• Ability to act as subject matter expert when communicating with customers
• Ability to handle sensitive or high‑priority customer interactions in adherence to confidentiality practices, with discretion, sound judgment, and a calm, solutions‑oriented approach
• Works well in a team environment
• demonstrates collaboration and partnership
• Self‑motivated professional with the ability to operate independently, take initiative, and drive work forward with minimal supervision