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Lead UI/UX design across multiple SaaS product lines, including Billing, Payments, and Core Platform, ensuring cohesive and intuitive user experiences across systems
Partner closely with product managers and engineers to deliver scalable, user-centered solutions aligned with business and technical goals
Plan and conduct user research, usability testing to inform design decisions, optimize workflows, and enhance overall product usability
Execute end-to-end creative strategy across multiple Zuora platforms based on customer need, business goals, and technical considerations
Influence cross-functional decisions among Product Management, Engineering, and other Zuora stakeholders
Requirements
Bachelor's degree in Systems or Interactive Design, Design, Art, Animation or closely related field followed by 5 years of post-bachelor's experience as UI/UX Designer or Product Designer or related position
5 years of experience with: Performing pixel perfect interactive prototyping using Figma
Using and contributing to a mature Design System
Conducting user research and synthesizing the results into actionable insights
Enterprise software design, mobile application design, accessibility, user research, and prototyping
UI/UX design specializing in SaaS products and enterprise software with complex user flows, business logic, and large data sets
Design personas and processes
Collaborating seamlessly across multiple teams (product management, engineering, QA, sales,) and across organizational levels (including C-level)
Mentoring more junior designers and helping them become proficient designers
Leading unique and complex design projects where design system patterns and components do not exist and need to be developed