Senior / Principal Product Manager, Enterprise Foundations

• Lead Zip’s authentication and security roadmap, including MFA, step-up MFA, Multi-IdP SSO, IP restrictions, anomaly detection, and account takeover prevention
• Define and drive strategy for Zip’s data governance, reporting and insights capabilities
• Own enterprise-grade permissions and access controls, ensuring clarity, auditability, and scalability for complex organizational structures
• Partner with GTM and Customer Teams to unblock high-ARR deals by addressing requirements such as regional hosting, multi-cell architectures, dedicated customer cells, and BYOK/FedRAMP-adjacent needs
• Lead Zip’s design system and component library roadmap, aligning with Design and FE Platform to deliver shared components for web and mobile and improve developer velocity
• Collaborate deeply with engineering to define requirements, provide product direction, make tradeoffs, and deliver high-quality foundational capabilities

• 4-8+ years of Product Management experience, including substantial work on platform, security, identity/auth, RBAC/permissions, data residency and governance, or infrastructure-adjacent products
• Strong understanding of SSO/SAML, OAuth, MFA, and broader enterprise authentication patterns
• Familiarity with cloud infrastructure concepts (multi-cell architectures, regional deployments, multi-tenant models, isolation patterns) and the ability to partner effectively with Infrastructure Engineering on architectural decisions
• Strong data literacy with experience using BI tools (Looker, Tableau, etc.) and shaping how data is modeled and presented to customers
• Experience with data warehouses and ETL/ELT tools (Snowflake, BigQuery, Redshift, Fivetran)
• High technical fluency with the ability to translate complex technical constraints into clear product decisions
• Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse technical and non-technical audiences (including some of Zip’s largest customers)
• Bias to action, comfort with ambiguity, and the ability to thrive in a fast-paced, rapidly evolving environment

Experience working with design systems or shared component libraries is a plus

• Start-up equity
• Full health, vision & dental coverage
• Catered lunches & dinners for SF employees
• Commuter benefit
• Team building events & happy hours
• Flexible PTO
• Apple equipment plus home office budget
• 401k plan