Senior Principal Product Manager, Confluence AI Job at Atlassian (San Francisco)

Senior Principal - Customer Success, Strategic Accounts

Senior Principal role in Customer Success for Strategic Accounts, focusing on bu...

Location

Australia , Sydney; Melbourne

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

12+ years in Customer Success, account management, consulting, or enterprise transformation, with a proven track record managing the largest, most complex strategic customers
Fluent Korean Speaking
Executive presence and experience delivering solutions at the SVP/C-level for Fortune 500/global enterprise customers
Demonstrated success in leading transformational initiatives that drive measurable customer outcomes (e.g., differentiated use cases, efficiency savings, accelerated growth and business outcomes (e.g., platform adoption, expansion, retention)
Experience with AI and digital transformation in enterprise environments
Strong understanding of Jira, Confluence, and Atlassian solution use cases, with the ability to advise on solution trade-offs and best practices
Proficiency with Customer Success Planning frameworks
experience using Gainsight, Salesforce, Tableau, or similar tools
Excellent problem-solving, communication, and stakeholder management skills

Job Responsibility

Executive Engagement & Trusted Advisor: Build and maintain trusted relationships with C-suite and senior executives, ensuring Atlassian is positioned as a strategic partner in their digital and AI transformation journeys
Outcome-Driven Success: Accelerate product adoption and deliver verifiable business outcomes, focusing on measurable value realization and expansion across global teams
Strategic Success Planning: Lead the development and execution of Customer Success Plans (CSPs) that align with customer business goals, including regular check-ins, QBRs, and strategic planning sessions. Leverage CSPs as a vehicle for driving adoption, retention, and expansion
Complex Program Leadership: Guide customers and internal teams through complex implementation and transformation initiatives, often involving multiple partners and stakeholders
AI & Emerging Tech Enablement: Advise customers on leveraging Atlassian’s AI and emerging technologies to enhance their strategies and operations
Risk Mitigation: Proactively identify risks, escalate issues, and drive mitigation strategies in partnership with account teams
Voice of the Customer: Serve as the customer advocate internally, providing actionable feedback to improve Atlassian’s products, services, and customer experience
Cross-Functional Collaboration: Partner with sales, product, support, and advisory services to deliver a seamless customer experience and maximize business value

What we offer

Health and wellbeing resources
paid volunteer days
a wide range of perks and benefits designed to support you, your family and to help you engage with your local community

Fulltime

Principal Atlassian Consultant

Join Us as Our Principal Atlassian Consultant. We’re seeking an accomplished Pri...

Location

United States of America

Salary:

Not provided

Modus Create

Expiration Date

Until further notice

Requirements

7+ years of consulting or enterprise Atlassian administration experience
Extensive hands-on experience configuring and administering Jira, Confluence, and JSM in complex, multi-project environments
Proven success in leading migrations, process transformations, or enterprise implementations
Strong organizational skills and ability to manage multiple parallel engagements
Exceptional written, verbal, and virtual facilitation skills
Atlassian Certifications (ACP-120, ACP-620, ACP-420, etc.) strongly preferred
Deep, hands-on expertise with Jira Software, Jira Service Management, Confluence, and Atlassian Marketplace apps
Experience implementing Enterprise Service Management (ESM) use cases — including Incident, Problem, and Change Management processes — integrated with alerting, monitoring, and ITOM tools (e.g., PagerDuty, Opsgenie, ServiceNow, Datadog, Splunk)
Skilled in Atlassian Cloud Enterprise, Atlassian Guard, and Atlassian Intelligence (AI) capabilities, including automation, predictive analytics, and Rovo agent integration
Ability to advise clients on tool rationalization and modernization across the Teamwork, Strategy, and Service Management Collections

Job Responsibility

Lead Strategic Engagements: Own end-to-end delivery for Atlassian consulting projects — from discovery through post-implementation stabilization
Facilitate customer discovery workshops to define business outcomes, tool architecture, and process alignment
Oversee multiple concurrent work streams, delegate effectively to junior consultants, and act as the Delivery Lead / Project Manager for enterprise engagements
Create client enablement materials (Confluence playbooks, video tutorials, live training) to drive long-term adoption and success
Client Engagement & Leadership: Serve as the primary client contact, managing expectations, communications, and measurable outcomes
Support presales and proposal development by contributing technical insight and delivery strategy
Coach, mentor, and elevate less senior consultants
foster knowledge sharing within Modus’s Atlassian practice
Represent Modus Create as a thought leader through webinars, conferences, or community contributions

What we offer

Remote work with flexible working hours
Modus Global Office Program: on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries
Employee Referral Program
Client Referral Program
Travel according to client or team needs
The chance to work side-by-side with thought leaders in emerging tech
Access to more than 12,000 courses with a licensed Coursera account
Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role

Fulltime

Principal Atlassian Consultant

We’re seeking an accomplished Principal Atlassian Consultant to join our Atlassi...

Location

United States of America

Salary:

Not provided

Modus Create

Expiration Date

Until further notice

Requirements

7+ years of consulting or enterprise Atlassian administration experience
Extensive hands-on experience configuring and administering Jira, Confluence, and JSM in complex, multi-project environments
Proven success in leading migrations, process transformations, or enterprise implementations
Strong organizational skills and ability to manage multiple parallel engagements
Exceptional written, verbal, and virtual facilitation skills
Atlassian Certifications (ACP-120, ACP-620, ACP-420, etc.) strongly preferred

Job Responsibility

Lead Strategic Engagements: Own end-to-end delivery for Atlassian consulting projects — from discovery through post-implementation stabilization
Facilitate customer discovery workshops to define business outcomes, tool architecture, and process alignment
Oversee multiple concurrent work streams, delegate effectively to junior consultants, and act as the Delivery Lead / Project Manager for enterprise engagements
Create client enablement materials (Confluence playbooks, video tutorials, live training) to drive long-term adoption and success
Atlassian Product Mastery: Deep, hands-on expertise with Jira Software, Jira Service Management, Confluence, and Atlassian Marketplace apps
Experience implementing Enterprise Service Management (ESM) use cases — including Incident, Problem, and Change Management processes — integrated with alerting, monitoring, and ITOM tools (e.g., PagerDuty, Opsgenie, ServiceNow, Datadog, Splunk)
Skilled in Atlassian Cloud Enterprise, Atlassian Guard, and Atlassian Intelligence (AI) capabilities, including automation, predictive analytics, and Rovo agent integration
Ability to advise clients on tool rationalization and modernization across the Teamwork, Strategy, and Service Management Collections
Cloud Migrations & Platform Architecture: Proven experience leading Atlassian Data Center → Cloud migrations, including app assessments, data cleanup, migration planning, and post-cutover optimization
Understanding of Cloud architecture, data residency, and governance best practices

What we offer

Remote work with flexible working hours
Modus Global Office Program: on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries
Employee Referral Program
Client Referral Program
Travel according to client or team needs
The chance to work side-by-side with thought leaders in emerging tech
Access to more than 12,000 courses with a licensed Coursera account
Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role

Fulltime

Operations Manager

We are currently recruiting for an Operations Manager within our Digital Enginee...

Location

United Kingdom , London

Salary:

Not provided

Murphy Geospatial

Expiration Date

Until further notice

Requirements

Degree or equivalent in Surveying, Geospatial, or related discipline
Proven experience in a senior operational or project management role within surveying or geospatial
Strong understanding of survey workflows, including data capture, point clouds and downstream deliverables (CAD/BIM)
Experience managing multiple projects and teams in parallel
Familiarity with client environments and standards (e.g. infrastructure, aviation, or mission-critical)
Experience with resource planning and subcontractor management
Willingness to travel across the UK when required
Full Rights to Work in the UK

Job Responsibility

Take ownership of survey operations across multiple concurrent projects
Plan and manage resource allocation (staff, subcontractors and equipment) with short- and medium-term forecasting (2–4 weeks ahead)
Coordinate closely with the Digital Delivery team (CAD/BIM/processing) to ensure smooth handover from site to final deliverables
Act as a key client interface, ensuring clear communication, programme alignment and high service quality
Ensure efficient mobilisation of site teams, including RAMS, logistics and compliance
Drive on-time, on-budget delivery, working closely with the Head of Department, Finance and Sales
Support and enforce QA processes, ensuring data meets agreed specifications, tolerances and client standards
Enable operational teams to perform efficiently through clear planning, communication and problem solving
Support continuous improvement of processes, particularly around planning, QA and delivery workflows
Contribute to recruitment, onboarding and development of survey staff

What we offer

Competitive salary with a comprehensive benefits package aligned to your experience
Access to cutting‑edge geospatial technology and industry‑leading tools
Flexible working options designed to support work–life balance
Enhanced wellbeing support, including employee assistance initiatives
Opportunities within a growing, globally connected organisation through our partnership with Woolpert
Earn the opportunity to become an owner of the firm
Performance‑related bonus scheme that rewards your contribution

Fulltime

Cloud Developer

We are seeking a highly skilled Cloud Developer to create and maintain the cloud...

Location

United Kingdom , London

Salary:

Not provided

Satalia

Expiration Date

Until further notice

Requirements

Strong experience in creating and deploying cloud infrastructure using Azure. AWS, GCP
Understanding of Python and Docker for developing web APIs
Familiarity with serverless technologies covering serverless functions, queues, file storage, API management and key value stores
Experience with integration patterns and working with various APIs
Knowledge of DevOps principles and Git, preferably with experience in modern techniques such as Monorepos
Proficiency in Infrastructure-as-Code languages such as Terraform and CloudFormation
Understanding of design patterns for building scalable and efficient systems
A quality-driven, test first mindset
Excellent written and verbal communication skills
Familiarity with Diagrams-as-Code for documenting infrastructure architecture is a plus

Job Responsibility

Developing complex cloud-native serverless applications
Writing and maintaining serverless functions in Typescript and Python
Utilizing Serverless technology including API management, Serverless functions, Event driven architectures, Serverless databases and document stores
Implementing a range of integration patterns, from modern SaaS APIs using GraphQL to traditional FTP based integrations
Applying DevOps principles to empower teams to manage infrastructure directly using Git
Utilizing Terraform for provisioning and managing cloud resources
Leveraging Design Patterns and reference architectures to design scalable and efficient cloud infrastructure
Having a strong test driven, quality first mindset to your work
Communicate effectively with excellent written and verbal skills
Familiarity with Diagrams-as-Code for documenting infrastructure architecture

What we offer

Opportunity to work at the forefront of AI technology
A chance to contribute to groundbreaking commerce AI solutions
Generous leave - 27 days’ holiday plus bank holidays and enhanced family leave
Development - annual development budget to upskill yourself
Benefits - enhanced pension, life assurance, income protection, private healthcare
Annual bonus - when Satalia does well, we all do well
Remote working - café, bedroom, beach - wherever works
Impactful projects - focus on bringing meaningful social and environmental change
People oriented culture - wellbeing is a priority, as is being a nice person
Truly flexible working hours - school pick up, volunteering, gym - no problem

Fulltime

Accounting Specialist

We are looking for an experienced, detail-oriented accounting specialist to join...

Location

United States , Lakewood

Salary:

75000.00 - 85000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in accounts payable, payroll, or a combination of both responsibilities
Working knowledge of payroll compliance requirements, including wage calculations, deductions, and applicable employment regulations
Experience using accounting or payroll software, with QuickBooks familiarity strongly preferred
Intermediate Excel skills, including the ability to work with formulas and pivot tables
Strong attention to detail with the ability to manage multiple priorities and meet recurring deadlines
Discretion when handling sensitive payroll, employee, and financial information
Construction industry experience is preferred, and exposure to certified payroll or union payroll is a plus
An associate degree in Accounting, Finance, or a related field is preferred

Job Responsibility

Oversee the full accounts payable cycle, including reviewing invoices, assigning accurate coding, and securing proper approvals before payment
Compare purchase orders, vendor billing, and receiving records to confirm charges are correct and fully supported
Execute regular payment processing through checks, electronic payments, and wire transfers while meeting established deadlines
Investigate vendor statement issues, resolve billing discrepancies, and maintain complete supplier documentation for tax reporting purposes
Process weekly and biweekly payroll for hourly and salaried employees, ensuring earnings, deductions, overtime, bonuses, and garnishments are calculated correctly
Maintain payroll and employee records in compliance with federal and Washington state requirements, including year-end payroll support and reporting
Assist with month-end accounting activities such as reconciliations, journal support, and coordination of accounts payable balances
Provide basic HR administrative support by entering new employee information, updating records, and handling employee status changes within payroll-related systems
Prepare payroll and financial reports for internal leadership and audit requests while safeguarding confidential information
Contribute in an on-site, fast-paced setting that may require occasional overtime to support business needs and processing deadlines

What we offer

Medical
Dental
Vision
Life insurance
Disability insurance
401(k) plan with a match
10 days of paid vacation per calendar year
5 days of paid sick leave per calendar year
9 paid holidays per calendar year

Fulltime

Environmental Service Specialty Tech

As an Environmental Service Specialty Tech, your role will be to provide basic a...

Location

United States , Chandler

Salary:

18.00 - 24.41 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Floor care experience
Previous healthcare experience

Job Responsibility

Provide basic and specialized cleaning services throughout the hospital
Maintenance and cleaning of hard and soft flooring surfaces using heavy mechanical equipment
Work in Specialty Units to provide safe care environment
Perform all types of floor care and maintenance
Perform project work and specialty tasks
Clean and disinfect specialty units and equipment

What we offer

Medical
Prescription drug
Dental
Vision plans
Life insurance
Paid time off
Tuition reimbursement
Retirement plan benefits (401(k), 403(b))

Fulltime

Cloud Developer

We are seeking a highly skilled Cloud Developer to create and maintain the cloud...

Location

United Kingdom

Salary:

Not provided

Satalia

Expiration Date

Until further notice

Requirements

Strong experience in creating and deploying cloud infrastructure using Azure. AWS, GCP
Understanding of Python and Docker for developing web APIs
Familiarity with serverless technologies covering serverless functions, queues, file storage, API management and key value stores
Experience with integration patterns and working with various APIs
Knowledge of DevOps principles and Git, preferably with experience in modern techniques such as Monorepos
Proficiency in Infrastructure-as-Code languages such as Terraform and CloudFormation
Understanding of design patterns for building scalable and efficient systems
A quality-driven, test first mindset
Excellent written and verbal communication skills
Familiarity with Diagrams-as-Code for documenting infrastructure architecture is a plus

Job Responsibility

Developing complex cloud-native serverless applications
Writing and maintaining serverless functions in Typescript and Python
Utilizing Serverless technology including API management, Serverless functions, Event driven architectures, Serverless databases and document stores
Implementing a range of integration patterns, from modern SaaS APIs using GraphQL to traditional FTP based integrations
Applying DevOps principles to empower teams to manage infrastructure directly using Git
Utilizing Terraform for provisioning and managing cloud resources
Leveraging Design Patterns and reference architectures to design scalable and efficient cloud infrastructure
Having a strong test driven, quality first mindset to your work
Communicate effectively with excellent written and verbal skills
Familiarity with Diagrams-as-Code for documenting infrastructure architecture

What we offer

Opportunity to work at the forefront of AI technology
A chance to contribute to groundbreaking commerce AI solutions
As an equal opportunity employer we welcome applications that reflect the diversity of our wider community

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Senior Principal Product Manager, Confluence AI

Job Description

Job Responsibility

Requirements

What we offer

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