Senior Principal Product Manager, Confluence AI Job at Atlassian (San Francisco)

Principal Product Manager, Editor Experience

We're hiring a Principal Product Manager, reporting to the Group Product Manager...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

7+ years as a Product Manager or in an equivalent leadership position
Worked on B2B SaaS in a role connected with content creation, editing, and collaboration
Experience building SaaS products for all company sizes, from startups, to SMBs, through to large, complex enterprises
A proven track record for defining, building, and delivering high impact products that create real business and customer value in fast-growth or large-scale companies
Experience translating customer and business requirements into successful product strategies based on data and research
Experience balancing competing needs across customers
Strong technical background, comfortable understanding, sparring, and challenging technical approaches with experienced architects and senior engineering leadership
Experience communicating product updates, milestones, and progress to internal and external partners across the organization from end-users to senior executives

Job Responsibility

Develop the vision, strategy, and roadmap for a smarter, flexible, and more efficient editing experience that delights our customers
Lead the scope, rollout, and roadmap for new editor experiences that ship to our global customer base across platform
Collaborate with and influence multiple Confluence & Atlassian teams such as AI, Page Creation, Content Experience, Enterprise, Jira, and more to drive and deliver cohesive, cross-functional product outcomes
Work closely with Confluence leadership to build on top of Confluence Cloud’s creation and collaboration strategy
Deeply understand the content collaboration market, content editing, smart elements and formatting, customer problems, and opportunities

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Senior Principal - Customer Success, Strategic Accounts

Senior Principal role in Customer Success for Strategic Accounts, focusing on bu...

Location

Australia , Sydney; Melbourne

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

12+ years in Customer Success, account management, consulting, or enterprise transformation, with a proven track record managing the largest, most complex strategic customers
Fluent Korean Speaking
Executive presence and experience delivering solutions at the SVP/C-level for Fortune 500/global enterprise customers
Demonstrated success in leading transformational initiatives that drive measurable customer outcomes (e.g., differentiated use cases, efficiency savings, accelerated growth and business outcomes (e.g., platform adoption, expansion, retention)
Experience with AI and digital transformation in enterprise environments
Strong understanding of Jira, Confluence, and Atlassian solution use cases, with the ability to advise on solution trade-offs and best practices
Proficiency with Customer Success Planning frameworks
experience using Gainsight, Salesforce, Tableau, or similar tools
Excellent problem-solving, communication, and stakeholder management skills

Job Responsibility

Executive Engagement & Trusted Advisor: Build and maintain trusted relationships with C-suite and senior executives, ensuring Atlassian is positioned as a strategic partner in their digital and AI transformation journeys
Outcome-Driven Success: Accelerate product adoption and deliver verifiable business outcomes, focusing on measurable value realization and expansion across global teams
Strategic Success Planning: Lead the development and execution of Customer Success Plans (CSPs) that align with customer business goals, including regular check-ins, QBRs, and strategic planning sessions. Leverage CSPs as a vehicle for driving adoption, retention, and expansion
Complex Program Leadership: Guide customers and internal teams through complex implementation and transformation initiatives, often involving multiple partners and stakeholders
AI & Emerging Tech Enablement: Advise customers on leveraging Atlassian’s AI and emerging technologies to enhance their strategies and operations
Risk Mitigation: Proactively identify risks, escalate issues, and drive mitigation strategies in partnership with account teams
Voice of the Customer: Serve as the customer advocate internally, providing actionable feedback to improve Atlassian’s products, services, and customer experience
Cross-Functional Collaboration: Partner with sales, product, support, and advisory services to deliver a seamless customer experience and maximize business value

What we offer

Health and wellbeing resources
paid volunteer days
a wide range of perks and benefits designed to support you, your family and to help you engage with your local community

Fulltime

Principal Atlassian Consultant

We’re seeking an accomplished Principal Atlassian Consultant to join our Atlassi...

Location

United States of America

Salary:

Not provided

Modus Create

Expiration Date

Until further notice

Requirements

7+ years of consulting or enterprise Atlassian administration experience
Extensive hands-on experience configuring and administering Jira, Confluence, and JSM in complex, multi-project environments
Proven success in leading migrations, process transformations, or enterprise implementations
Strong organizational skills and ability to manage multiple parallel engagements
Exceptional written, verbal, and virtual facilitation skills
Atlassian Certifications (ACP-120, ACP-620, ACP-420, etc.) strongly preferred

Job Responsibility

Lead Strategic Engagements: Own end-to-end delivery for Atlassian consulting projects — from discovery through post-implementation stabilization
Facilitate customer discovery workshops to define business outcomes, tool architecture, and process alignment
Oversee multiple concurrent work streams, delegate effectively to junior consultants, and act as the Delivery Lead / Project Manager for enterprise engagements
Create client enablement materials (Confluence playbooks, video tutorials, live training) to drive long-term adoption and success
Atlassian Product Mastery: Deep, hands-on expertise with Jira Software, Jira Service Management, Confluence, and Atlassian Marketplace apps
Experience implementing Enterprise Service Management (ESM) use cases — including Incident, Problem, and Change Management processes — integrated with alerting, monitoring, and ITOM tools (e.g., PagerDuty, Opsgenie, ServiceNow, Datadog, Splunk)
Skilled in Atlassian Cloud Enterprise, Atlassian Guard, and Atlassian Intelligence (AI) capabilities, including automation, predictive analytics, and Rovo agent integration
Ability to advise clients on tool rationalization and modernization across the Teamwork, Strategy, and Service Management Collections
Cloud Migrations & Platform Architecture: Proven experience leading Atlassian Data Center → Cloud migrations, including app assessments, data cleanup, migration planning, and post-cutover optimization
Understanding of Cloud architecture, data residency, and governance best practices

What we offer

Remote work with flexible working hours
Modus Global Office Program: on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries
Employee Referral Program
Client Referral Program
Travel according to client or team needs
The chance to work side-by-side with thought leaders in emerging tech
Access to more than 12,000 courses with a licensed Coursera account
Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role

Fulltime

Advisory Principal

We are looking for an Advisory Principal to join our globally-distributed Adviso...

Location

United States , New York

Salary:

149300.00 - 239800.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

10+ years of experience within SaaS companies
8+ years of Enterprise customer-facing consulting or success roles
Experience with Atlassian Cloud ecosystem including tools like Jira, Confluence, Guard, Loom, and Rovo
Demonstrated expertise in SaaS and Atlassian Cloud, integration methods, and security considerations
Deep technical expertise with at least one of the Atlassian System of Work Solutions and conversationally fluent in each of the others
Expertise in business opportunity discovery with experience identifying business challenges and prescribing solutions to realize value
Experience moving between technical practices and guiding customers on applying Atlassian Solutions
Change Management, Transformation, and solution rollout/adoption experience with Enterprise SaaS solutions
Experience working with Fortune 500 enterprise customers in a consulting or technical expert capacity
Specific and deep experience in one or more of: Finance, Healthcare, Automotive, Public Sector, Technology, Communications, and Manufacturing industries

Job Responsibility

Partner with customer, channel, and internal teams to solve Atlassian Platform challenges and achieve their business goals using Atlassian Solutions
Build relationships with senior customer leadership to understand their business, goals, and strategy to help support Atlassian's engagement roadmap
Reach into all parts of Atlassian to influence and facilitate a deeper level of engagement with our largest enterprise customers
Lead complex projects and drive global initiatives, providing strategic guidance within the business, and mentor team members
Create globally-applicable solution content to support customer goals and outcomes
Cultivate deep industry expertise, staying up-to-date with evolving practices that support different types of teams
Collaborate with Advisory peers and other internal and external partner teams to support the customer
Discover, experiment, and own the rollout of new practices across the organization for solution delivery
Design proof-of-concept solutions using Atlassian Intelligence and Rovo for Enterprise customers
Up-level the wider Success organization on the use of AI to drive productivity for Atlassian customers.

What we offer

Health coverage
Paid volunteer days
Wellness resources
Other perks and benefits.

Fulltime

New

Groomer

This position is responsible providing professional grooming services for dogs u...

Location

Salary:

Not provided

Petsense

Expiration Date

Until further notice

Requirements

Minimum of 1-year experience grooming/styling pets
Must be comfortable working with dogs and cats
Must provide own tools (clippers, blades, shears) or be willing purchase required tools
High school diploma or equivalent
Successful completion of Paragon Level 1 & 2 training provided by Petsense
Ability to read, write and count accurately

Job Responsibility

Deliver world class customer satisfaction
Answer phone and schedule appointments
Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations
Book appointments and greet pets as they come in
Report all accidents and injuries to the Store Manager promptly
Follow bathing/grooming procedures as outlined
Clean ears, clip nails and perform other needed services
Adhere to customer instruction of clipping pattern desired
Clip dog’s hair according to determined pattern, using electric clippers, combs, and shears
Comb and shape dogs’ coat

What we offer

company-paid life and disability insurance
paid parental leave
tuition reimbursement
family planning resources such as adoption and surrogacy assistance

New

Baker

Prepare and cook food according to recipes, quality and presentation standards, ...

Location

United States , Nashville

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
Less than 1-year related work experience
No supervisory experience
No license or certification required

Job Responsibility

Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists
Prepare ingredients for cooking, including portioning, chopping, and storing food before use
Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods
Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures
Check and ensure correct temperatures of kitchen appliances and food, and report issues to management
Wash and disinfect kitchen area
set-up and break-down work station
and follow and ensure compliance with sanitation and cleaning procedures
Monitor the quality of food prepared and portions served throughout shift
Follow all company policies and procedures, including safety and security

Fulltime

New

Accounting Assistant

We are looking for a detail-oriented Accounting Assistant to join our team in Ju...

Location

United States , Jupiter

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in purchasing functions, including processing purchase orders and managing procurement activities
Familiarity with purchasing materials and working within a purchasing department
Proficiency in software tools such as Lucity and Munis
Strong organizational skills to manage multiple tasks and deadlines
Ability to communicate effectively with vendors, contractors, and team members
Knowledge of municipal permitting processes and related software
Understanding of contract compliance and vendor relations
Commitment to maintaining safety standards and tracking certifications

Job Responsibility

Manage and document service requests, ensuring accurate logging and tracking of work orders
Generate reports detailing work order status, team productivity, and available hours for management review
Administer and provide training for Lucity software, offering user support as needed
Organize and oversee safety training programs, monitoring staff certifications and scheduling renewals
Facilitate contract administration, including compliance checks, contractor inspections, and vendor communication
Supervise departmental permitting activities, maintaining expertise in municipal permitting software
Utilize Munis software to handle work orders and accounts payable efficiently

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Officer, Balance Sheet Reconciliation Analyst I

The position within Balance Sheet Reconciliation is responsible for reconciliati...

Location

Philippines , City of Taguig, Metro Manila

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

0-2 years relevant experience in Finance/Accounting
Skill sets related to accounting, financial reporting and/or product control
Proficiency with MS Project and MS Office Suite
Financial management competencies
Demonstrated ability to manage in a complex and dynamic environment
Self-motivated with the ability to make decisions in the absence of detailed instructions
Ability to coordinate with team members in distributed geographic environments
Ability to work across functional areas
Bachelor's/University degree or equivalent experience

Job Responsibility

Ensure Balance Sheet accounts assigned have been reconciled in line with BSRS Policy and standard /desktop documented procedure
Ensure reconciliation performed meet the following: All exceptions (including aged items, reconciliation breaks and unsubstantiated balances) breaching reportable thresholds have been completely and accurately reported in eRecon
Supporting documentation has been maintained for the work performed and exceptions noted (including action required and ownership working with the Account Owner)
Where applicable, root cause/s of recurring exceptions should be determined and documented (working alongside the Account Owner and Exception Owner)
Obtain from Account owner and report the P&L at risk in eRecon including any operational reserves taken
Appropriate action plans in place to resolve exceptions are accurately reported in eRecon
Where applicable, escalations have been done in accordance with the Balance Sheet Escalation Protocol
Support escalation of material reconciliation exceptions in coordination with Account Owners
Support reconciliation segment leads for coordination of all Internal and External Audits, Regulatory interfacing related to the Balance Sheet Reconciliation function
Drive timely, complete and accurate attestation of all owned GL account keys in compliance with BSR&S Policy, reduce red account balances and any risk exposure

What we offer

Programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
Empower our employees to manage their financial well-being and help them plan for the future
Access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses

Fulltime

Senior Principal Product Manager, Confluence AI

Atlassian

Location:
United States , San Francisco

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 23, 2025

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Principal Product Manager, Editor Experience