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We are seeking a Senior Pricing Operations Manager to ensure our pricing policies are accurately reflected and consistently executed across Salesforce CPQ, ERP, and other quoting systems. In this role, you’ll translate approved pricing policies, promotions, bundles, and discount structures—defined by Pricing Leadership—into system configurations that Sales can confidently use. This role focuses specifically on operationalizing pricing policy within systems and providing guidance to Sales on pricing scenarios.
Job Responsibility:
Translate approved pricing policies (discounts, promotions, bundles, and special terms) into business requirements for GTM systems team
Define pricing matrices, discount waterfalls, product catalogs, approval flows, and quoting templates for pricing accuracy and consistency
Partner with the Proposal-to-Order Lead and IT/Systems teams to design, test, and troubleshoot pricing configurations within the CPQ framework
Develop and maintain documentation for pricing-related system configurations and policies
Identify opportunities for automation and efficiency improvements in pricing logic and quoting processes
Act as a subject matter expert on pricing policies for Sales and Deal Desk
Provide training and enablement for sales teams on new pricing policies, system updates, and pricing best practices
Gather feedback from Sales, Customer Success, and field teams on pricing effectiveness, customer sentiment, and operational challenges
Analyze recurring themes and pain points, synthesizing them into recommendations for pricing policy improvements
Collaborate with Pricing Strategy, Product, and Sales leadership to inform future pricing and packaging decisions with operational insights
Requirements:
5–7 years of experience in Pricing Operations, Sales Operations, or a similar analytical role, preferably in B2B SaaS or technology
Proven experience defining pricing rules and partnering with engineers to implement them in CRM/CPQ systems (Salesforce CPQ preferred
Oracle CPQ, Zuora CPQ also valued)
Strong understanding of pricing methodologies, discount structures, and SaaS sales motions, usage economics
Excellent analytical skills with the ability to interpret data, identify trends, and provide actionable insights
Strong communicator who can clearly explain complex pricing concepts to Sales and cross-functional teams
Highly detail-oriented with a commitment to pricing accuracy and data integrity
Proficiency in Google Sheets, Hex, Looker, or similar tools for pricing analytics
Nice to have:
Familiarity with financial reporting and revenue recognition principles