Senior Pricing Manager

• Own FreshBooks’ global pricing strategy, analyzing market trends, customer behavior, and product data to develop models that enhance revenue growth and customer adoption
• Lead the execution of pricing strategies and initiatives from end-to-end, ensuring alignment across Product, Marketing, Revenue Operations, and Finance
• Build and maintain pricing models to support new product and packaging initiatives
• Perform sensitivity analyses and develop recommendations rooted in data
• Work closely with Product and Finance to assess pricing implications of product roadmap decisions
• Partner with Marketing to support price positioning and customer communication strategies
• Lead pricing and packaging experiments across cohorts and regions
• Use A/B tests and pilots to validate hypotheses and optimize willingness-to-pay and customer LTV
• Track and communicate the impact of pricing decisions through dashboards and reports
• Regularly present findings and strategic recommendations to senior leadership
• Maintain an in-depth understanding of pricing trends in the SMB software market and the SMB financial services market
• Deliver insights that help FreshBooks remain competitive and differentiated

• 7+ years of experience in Pricing, Strategy, Product, Finance, or a related analytical role within a SaaS environment
• Demonstrated experience in developing and managing pricing models, coupled with strong financial acumen
• Deep understanding of SaaS metrics, including ARPU, LTV, churn, CAC, and elasticity
• Proven ability to collaborate across functions and influence without authority
• strong presentation and executive communication skills
• Experience with pricing experimentation and tools
• Strong analytical skills and proficiency in Excel / Google Sheets
• familiarity with BI tools such as Looker is an asset
• A high degree of agency
• bias for action and strong follow-through

familiarity with BI tools such as Looker is an asset

• Comprehensive health and wellness benefits
• Generous time off including a flexible vacation plan
• Retirement savings program or pension plan matched to your local office
• Stock options for every full-time employee
• Parental leave and new parent support
• Annual healthy living credit
• Comprehensive medical and dental benefits
• Fertility and gender-affirming benefits
• Peer Recognition Program
• Employee Assistance Program
• Headphone credit
• Meaningful in-person gatherings
• Home office credit
• Comprehensive company onboarding
• Career development through continuous coaching, training, and learning on the job
• Equity grant
• Immediate enrollment in FreshBooks' comprehensive benefits program