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At Convergence Group, we’ve been quietly running the show behind some of the UK’s most complex networks for 20+ years. But here’s the thing: we’re not just another tech company. We’re reimagining what connectivity should look like in a world that never stops asking for more - more speed, more uptime, more agility. We know our success is powered by people (not just routers and switches). That’s why we’re looking for a Senior Presales Solutions Architect who’s not only technically sharp but also thrives on talking to customers, demystifying the complex, and shaping networking solutions that just work.
Job Responsibility:
Partner with Sales & Account teams to understand customer needs, attend meetings and reviews, and bring the tech know-how that helps close deals
Design tailored LAN & WAN solutions that fit perfectly with our product set
Support customers throughout the process, offering clear, confident guidance - avoiding unnecessary jargon or complexity
Produce professional documentation like SOWs, HLDs, and schematics that stand up to scrutiny
Collaborate across teams - Sales, Service Delivery, and Account Management - to win new business, support renewals and keep current customers happy
Track and manage activity in our CRM and contribute to a pipeline worth over £1m Gross Margin each year
Optimise every solution so it’s profitable, reliable, and built to deliver long-lasting value
Requirements:
5+ years as a Presales Solutions Architect (or similar) working closely with customers in the sales cycle
A background in technical pre-sales support in Managed WAN/LAN Services, ideally with Cisco, Extreme, or Fortinet tech under your belt
Proven chops in network design, bespoke customer solutions and documentation
WAN know-how: Leased Lines, Carrier Ethernet, EFM, xDSL
LAN knowledge across DC, core, aggregation, and access layers
Up-to-date skills in SDN, SD-WAN, NFV, and network virtualisation
Wi-Fi wisdom: CAPWAP, WPA, 802.1X, mesh and controllers
Strong communication skills - you know how to talk to humans, not just switches
UK driving licence & ability to pass BPSS and other clearance checks
What we offer:
£75-90k + commission + car allowance
33 days holiday (yep, including bank holidays)
Private Medical, enhanced Pension, Income Protection & Life Assurance
Flexible core hours + hybrid working (2- 4 days a month in our Solihull office)
Tools, training, and clear progression paths - you bring the ambition, we’ll back it