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As a Senior Pre-Sales Engineer, you will be responsible for managing pre-sales technical / functional support to prospective clients and customers while ensuring customer satisfaction. With a proven track record of successful sales support activity, the Pre-Sales Engineer will present and articulate the capabilities and values of a HPE Network Solution versus that of our competitors. The preferred candidate will have career level experience with networking infrastructure technologies in all arenas. The Pre-Sales Engineer will work with Territory Managers to qualify opportunities and convert leads into successful engagements. This role must combine excellent sales support, and consultative skills with an expert understanding of advanced and emerging technologies with an emphasis on campus and distributed branch networks. In this role, you will consult with an assigned Territory Manager to provide a comprehensive pitch to prospective clients and will proactively support an opportunity pipeline and drive through the sales process to closure. This Senior-level position requires the ability to lead in a team environment and to collaborate on the development of innovative, tailored solutions for both clients and prospects. Incumbents must know how to gather the client data required to effectively tailor a solution. Solution selling is a must, and incumbents need to understand the various ways a solution may be delivered and have the ability to anticipate what will work best for a given client. By combining technical expertise with business acumen this role provides vital, detailed information about how HPE Networking solutions deliver business value to our clients. Candidates must reside in the New England area and be willing to travel within the region on a regular basis.
Job Responsibility:
Manage account and partner responsibilities for selected accounts in assigned territory
Provide the optimum combination of hardware, software, and services to meet complex customer needs
Play a role in the development of the bid, proposal, and presentation of the solution to the prospect
Provide specific solutions/technology/product/technical and sales support for accounts in assigned territory
Deliver technical presentations to customers, partners, and potential prospects
Manage channel partners to help drive business and deliver demand generation events
Develop account relationships over time to continue to deliver advice to the customer and identify additional opportunities
Maintain and manage a sales pipeline and forecasts against regional goals
Possess competitive knowledge including solution, technology, and product offerings
Provide consultative support to key internal/external stakeholders in assigned territory
Use in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations
Assist the sales staff in assessing potential application of company products to meet customer needs
Prepare detailed product specifications for the development and implementation of customer products/applications/solutions
Create detailed design and implementation specifications for complex products/applications/solutions
Build a proof of concept based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client
Provide consultation to prospective users and/or product capability assessment and validation
Requirements:
6+ years of infrastructure engineering and some experience with successful pre-sales support is preferred
Career level oral & written communication, organizational, presentation, prioritization, and interpersonal skills
Must be customer focused and have the ability to design and manage solutions to complex technical issues
Ability to interface with senior levels of internal / external organizations is required