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Senior Practice Assistant

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Baker McKenzie Italy

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Location:
United Kingdom , London

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Senior Practice Assistant will demonstrate secretarial and administrative competencies to the highest level. The role-holder will provide first-class administrative support and secretarial service to some fee-earners (Partners/Senior Associates) as assigned.

Job Responsibility:

  • Client intake (e.g. AML, engagement letters) and expert Billing support at all levels (e.g. WIP review, sending final invoices, collections management, accruals, etc.)
  • Proactively support client activities and requirements (first contact, resolve basic queries)
  • Navigate Service Now for various tasks, including document services (typing, formatting), resolution of IT-related issues, and access to basic financial reporting metrics (SAP)
  • Strategic liaison with E2E services, ensuring the full utilization and coordination of services at all times, reviewing materials as needed before sharing with attorneys
  • Document preparation for urgent jobs which are not suitable to be sent to Document Services
  • Proactive complex diary management, call handling, and meeting organization for external meetings (utilises GAS for internal meetings)
  • Act as a gatekeeper
  • Manage in-box and assist with email filing into iManage, and support hard copy filing
  • Provide administrative support at meetings, capturing outputs and following up as needed
  • May be assigned specific tasks/objectives for action as outputs of meetings
  • Proactively manage and coordinate all aspects of tasks assigned (e.g. meetings, events, travel, etc.)
  • Collate and provide feedback with a solution-oriented mindset
  • Support junior secretarial staff, mentoring/budding
  • Undertake support of local practice group tasks and requirements

Requirements:

  • Extensive experience working in the legal sector or other professional services environment
  • Advanced and specialized expertise, typically developed through a combination of job-related training and considerable work experience within several different practice and functional areas
  • 'Can-do' attitude, demonstrates proactivity and takes the initiative
  • Consistently demonstrates secretarial competencies to the highest level in all areas
  • Able to manage complex diary and calendar management activities
  • Strong document management skills
  • Exhibits passion in collaborating with internal clients and stakeholders
  • Strong technical skills, including proficiency in all software packages (Word, Excel, Outlook, PowerPoint, Access, Teams)
  • Excellent English communication skills, both written and verbal
  • High-level organization skills
  • Able to understand the importance of Client Service
  • Can identify and proactively develop knowledge and skill gaps
  • Able to handle complex activities and be solution-oriented
  • Lead by example (be a role model)
  • Exercise independent judgement: Able to escalate issues effectively
  • Seek to enhance and self-develop

Additional Information:

Job Posted:
January 21, 2026

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