Senior Practice Assistant Job at Baker McKenzie Italy (London)

Job Description

The Senior Practice Assistant will demonstrate secretarial and administrative competencies to the highest level. The role-holder will provide first-class administrative support and secretarial service to some fee-earners (Partners/Senior Associates) as assigned.

Job Responsibility

Client intake (e.g. AML, engagement letters) and expert Billing support at all levels (e.g. WIP review, sending final invoices, collections management, accruals, etc.)
Proactively support client activities and requirements (first contact, resolve basic queries)
Navigate Service Now for various tasks, including document services (typing, formatting), resolution of IT-related issues, and access to basic financial reporting metrics (SAP)
Strategic liaison with E2E services, ensuring the full utilization and coordination of services at all times, reviewing materials as needed before sharing with attorneys
Document preparation for urgent jobs which are not suitable to be sent to Document Services
Proactive complex diary management, call handling, and meeting organization for external meetings (utilises GAS for internal meetings)
Act as a gatekeeper
Manage in-box and assist with email filing into iManage, and support hard copy filing
Provide administrative support at meetings, capturing outputs and following up as needed
May be assigned specific tasks/objectives for action as outputs of meetings
Proactively manage and coordinate all aspects of tasks assigned (e.g. meetings, events, travel, etc.)
Collate and provide feedback with a solution-oriented mindset
Support junior secretarial staff, mentoring/budding
Undertake support of local practice group tasks and requirements

Requirements

Extensive experience working in the legal sector or other professional services environment
Advanced and specialized expertise, typically developed through a combination of job-related training and considerable work experience within several different practice and functional areas
'Can-do' attitude, demonstrates proactivity and takes the initiative
Consistently demonstrates secretarial competencies to the highest level in all areas
Able to manage complex diary and calendar management activities
Strong document management skills
Exhibits passion in collaborating with internal clients and stakeholders
Strong technical skills, including proficiency in all software packages (Word, Excel, Outlook, PowerPoint, Access, Teams)
Excellent English communication skills, both written and verbal
High-level organization skills
Able to understand the importance of Client Service
Can identify and proactively develop knowledge and skill gaps
Able to handle complex activities and be solution-oriented
Lead by example (be a role model)
Exercise independent judgement: Able to escalate issues effectively
Seek to enhance and self-develop

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Senior Practice Assistant

Job Description

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