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Senior Postal Delivery Officer

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Australia Post

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Location:
Australia , Bowen

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Category:

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Contract Type:
Not provided

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Salary:

70703.00 AUD / Year

Job Description:

This is a unique and rare opportunity for anyone who is agile and looking to take the next step in their career and love a good challenge. We are looking for a resilient, safety conscious, confident, and motivated individual to join and support your local Bowen community and ensure our letters and parcels are delivered on time. This is a supervisory position leading a small and important team of 3 people at the Bowen Delivery Annexe, reporting into the Delivery Manager based in Townsville. This job is a hybrid position of indoors and outdoors; delivering, prioritising safety, performance, and service levels. The job requires some indoor sorting work, some indoor desk work, and some physical outdoor work.

Job Responsibility:

  • Starting your day early in the morning sorting both mail and small parcels
  • Loading your vehicle with your deliveries for the day to deliver outdoors to homes and businesses
  • Promoting a safe workplace and implementing best work practices and policies
  • Driving performance and process improvement initiatives
  • Assisting in the implementation and monitoring of Australia Post’s Diversity and OH&S Policies and Procedures
  • Coaching and where needed assist with conducting performance conversations
  • Using the My Safety App to enter any incidents and assisting with other data entry and scheduling

Requirements:

  • Full or probationary QLD car drivers licence
  • Experience in coaching and mentoring co-workers
  • Strong customer service focus involving direct contact with customers
  • Resilient and able to adapt to high volume and pressure
  • Flexible with working additional hours if required
  • Good interpersonal, written, and verbal communication skills, and the ability to exercise sound judgement
  • Decent computer skills with Microsoft Office
  • Ability to lift up to 16kgs of Mail and Parcels regularly
  • Must meet safe working small vehicle load limit of weighing under 120kgs fully-clothed

Nice to have:

  • Motorcycle licence
  • Experience with SAP
What we offer:
  • Additional 15% shift penalties paid on top of base
  • 12% superannuation
  • 4% pay increase Sept 2026
  • We invest in you for the long-term, encouraging growth through delivering on our values of Trust, Inclusivity, Empowerment and Safety
  • Be part of a culture where everybody feels they belong, are valued and can bring their authentic self to work every day
  • We invest in your personal well-being, recognise and reward you for your contribution to our successful with Post Perks and more
  • Training and induction programs
  • One-on-one coaching
  • Regular check-ins with your Manager and Trainer

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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