Senior Policy Advisor Job at Robert Half (Richmond)

Senior Māori Policy Advisor

Work in partnership with Ahuriri Mana Whenua to support policy decisions and fra...

Location

New Zealand , Napier

Salary:

112912.00 - 132837.00 NZD / Year

Napier City Council

Expiration Date

Until further notice

Requirements

Experience in policy, planning, or advisory work (local government, public sector or iwi/Māori organisations)
A strong understanding of Te Ao Māori me ōna tikanga
Experience working alongside Mana Whenua, iwi or hapū
Knowledge of legislation such as the RMA, LGA and Te Tiriti o Waitangi
The ability to take complex information and make it clear and practical
Confidence working with a range of people — from community through to governance level
Work with integrity, openness, and a genuine commitment to positive outcomes for Māori and the wider community

Job Responsibility

Shape how Council partners with Mana Whenua ki Ahuriri and delivers outcomes that impact the Māori community
Influence organisation-wide decisions, providing advice to senior leaders and elected members
Navigate government reform, legislation, and complex policy environments with foresight and confidence
Build and maintain strong, trusted relationships with iwi, hapū, and Māori organisations
Strengthen Council capability, helping colleagues grow confidence in Te Ao Māori and Te Tiriti o Waitangi
Protect and uplift Māori values, knowledge, and stories across Napier
Lead and contribute within a team committed to thoughtful, respectful, and collaborative practice

What we offer

5 weeks' annual leave after 2 years service
Discounted health insurance work scheme
Eye test subsidy
Retailer discounts
Study assistance
Employee Assistance Program (OCP)
Quarterly values awards
Birthday vouchers
Social club
Free flu vaccinations (annual)

Fulltime

Senior Advisor

Step into the role of Senior Advisor at Barclays, where you'll play a pivotal ro...

Location

India , Noida

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Manage customer interactions across phone, e-mail, and digital channels, delivering timely and accurate resolutions for complex surveys requests
Investigate customers enquiries related to banking products, account servicing, transactions, payments, and KYC requirements while ensuring adherence to internal policies
Collaborate with cross-functional teams to resolve customers issues, identify process improvement opportunities, and enhance service delivery
Maintain accurate records of customer interactions and ensure all activities comply with regulatory, risk, and operational control requirements
Build strong relationships with customers and internal stakeholders while handling sensitive situations with professionalism, empathy, and accountability
Experience in pure voice-based customer service role, demonstrating strong verbal communication, active listening, empathy, call handling, and the ability to resolve customer queries efficiently while maintaining high service standards
Experience in telephony or contact centre operations within the banking or financial service industry
Good understanding of banking products, customer servicing processes, and KYC requirements
Excellent problem solving, analytical thinking, and decision-making abilities with strong attention to detail

Job Responsibility

Manage customer interactions across phone, e-mail, and digital channels, delivering timely and accurate resolutions for complex surveys requests
Investigate customers enquiries related to banking products, account servicing, transactions, payments, and KYC requirements while ensuring adherence to internal policies
Collaborate with cross-functional teams to resolve customers issues, identify process improvement opportunities, and enhance service delivery
Maintain accurate records of customer interactions and ensure all activities comply with regulatory, risk, and operational control requirements
Build strong relationships with customers and internal stakeholders while handling sensitive situations with professionalism, empathy, and accountability
Management of customer requests and enquiries through various communication channels including chat, email and phone
Provision of detail orientated and time efficient information to customers regarding their accounts, products, and services
Management of customer complaints and issues and escalating complex issues to senior customer care representatives when required to provide a resolution
Participation in training and development initiatives to improve customer skills, knowledge and services
Identification of industry trends and developments to implement best practice in customer care

What we offer

Health and wellness
Gym access
Mental health support
Collaborative workspaces
Wellness rooms
On-site cafeterias
Fitness centers
Social activities
Community events
Volunteering opportunities

Fulltime

Senior Advisor Operational Risk and Resiliency

The Operational Risk Management team is part of the IT Project Management depart...

Location

Canada , Mississauga

Salary:

105000.00 - 120000.00 USD / Year

The Cigna Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in Disaster and Emergency Management (DEM), technology, or a related field
Five or more years of experience in Business Continuity, Disaster Recovery, Operational Resilience, or a related risk management role
Professional certification from DRII, BCI, or equivalent is an asset
Strong experience leading BCP/DR programs, including planning, testing, execution, and continuous improvement
Hands-on experience developing and executing IT disaster recovery plans in test or real-world scenarios
Good understanding of data center, infrastructure, application recovery, and technology recovery strategies
Ability to translate business impact and continuity requirements into practical technology and recovery solutions
Strong stakeholder management skills with the ability to influence and engage leaders and teams
Excellent communication, organization, and problem-solving skills
Ability to work effectively in a fast-paced, complex, and evolving environment

Job Responsibility

Lead Business Impact Analysis (BIA) and risk assessment activities, develop and maintain BCP/DR policies, standards, procedures, runbooks and provide guidance and updates to senior leaders and governance committees
Identify operational risks and develop practical mitigation and prevention plans to reduce the impact of business disruptions
Plan and lead regular BCP/DR testing activities such as tabletop exercises, simulations, and recovery tests to validate preparedness
and apply the learnings and practices to lead recovery efforts during real incidents, coordinating cross-functional teams, managing communications, and tracking recovery progress
Oversee continuous improvements, drives the implementation of improvements identified through risk assessments, exercises, and real events, and report on outcomes
Design, maintain, and lead Business Continuity and Disaster Recovery (BCP/DR) strategies to ensure critical systems and services can be restored during disruptions
Promote and uphold enterprise-wide operational resilience standards and practices
Leads and drives excellence for enterprise operational resilience standards, processes and requirements
Create and maintain clear, repeatable documentation that maps critical business operations end-to-end, including people, facilities, systems, data, vendors, and processes

What we offer

Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs

Fulltime

Senior Advisor, Compliance PCG Branch Exams

Under administrative direction, uses knowledge and skills obtained through exper...

Location

United States , New York

Salary:

80000.00 - 95000.00 USD / Year

Raymond James

Expiration Date

Until further notice

Requirements

Advanced knowledge of concepts, practices, and procedures of the securities industry, broker/dealer compliance and/or branch exams
Advanced knowledge of rules and regulations of the SEC, FINRA, and state securities regulatory agencies
Advanced knowledge of fundamental investment concepts, practices, and procedures used in the securities industry
Advanced knowledge of financial markets and products
Skill in thorough and balanced documentation of work product
Skill in clear, concise, cross-functional communications, both written and oral
Skill in identification of opportunities for the development, enhanced consistency, and ongoing maintenance of the branch exam program
Skill in building strong relationships based on mutual respect, trust, and understanding
Skill in establishing credibility with others, presenting oneself with confidence, and holding one's ground when faced with pushback
Skill in delivering difficult messages with sensitivity, tact, and diplomacy

Job Responsibility

Execution of the risk-based branch exam program in FINRA-registered and non-registered Private Client Group branches across the country
Detailed documentation of testing in branch exam system and related work papers
Ensure prescribed sample methodologies are used and resulting sample sizes provide an adequate reflection of the activity being tested
Use professional judgement to know when to 'ask the next question' as potential risk areas are identified
Apply the appropriate risk weight to a given testing activity and/or finding level
Clear communication of all exam findings to branch management, exam managers and compliance leadership
Provide reporting of exam findings and complete any related follow up in a timely manner
Ensure risks and adverse trends are identified and escalated
Provide compliance support to business partners, as needed
Maintain regular interaction with Compliance and Supervision partners

What we offer

base salary or wages
additional compensation (cash or equity)
discretionary bonuses
commissions
medical, dental, and vision
life insurance
critical illness insurance and accident insurance
disability benefits
retirement savings
paid time off (including vacation, holidays, and sick leave)

Fulltime

Senior Advisor, Business Continuity and Disaster Recovery

The Operational Risk Management team is part of the IT Project Management depart...

Location

Canada , Mississauga

Salary:

105000.00 - 120000.00 USD / Year

The Cigna Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in Disaster and Emergency Management (DEM), technology, or a related field
Five or more years of experience in Business Continuity, Disaster Recovery, Operational Resilience, or a related risk management role
Strong experience leading BCP/DR programs, including planning, testing, execution, and continuous improvement
Hands-on experience developing and executing IT disaster recovery plans in test or real-world scenarios
Good understanding of data center, infrastructure, application recovery, and technology recovery strategies
Ability to translate business impact and continuity requirements into practical technology and recovery solutions
Strong stakeholder management skills with the ability to influence and engage leaders and teams
Excellent communication, organization, and problem-solving skills
Ability to work effectively in a fast-paced, complex, and evolving environment
Experienced working with Microsoft-based technologies and modern IT environments

Job Responsibility

Lead Business Impact Analysis (BIA) and risk assessment activities, develop and maintain BCP/DR policies, standards, procedures, runbooks and provide guidance and updates to senior leaders and governance committees
Identify operational risks and develop practical mitigation and prevention plans to reduce the impact of business disruptions
Plan and lead regular BCP/DR testing activities such as tabletop exercises, simulations, and recovery tests to validate preparedness
and apply the learnings and practices to lead recovery efforts during real incidents, coordinating cross-functional teams, managing communications, and tracking recovery progress
Oversee continuous improvements, drives the implementation of improvements identified through risk assessments, exercises, and real events, and report on outcomes
Design, maintain, and lead Business Continuity and Disaster Recovery (BCP/DR) strategies to ensure critical systems and services can be restored during disruptions
Promote and uphold enterprise-wide operational resilience standards and practices
Leads and drives excellence for enterprise operational resilience standards, processes and requirements
Create and maintain clear, repeatable documentation that maps critical business operations end-to-end, including people, facilities, systems, data, vendors, and processes

What we offer

Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs

Fulltime

Quality Review and Audit Senior Advisor

The Quality Review & Senior Audit Advisor provides enterprise-level quality assu...

Location

United States of America , Bloomington

Salary:

100000.00 - 166600.00 USD / Year

The Cigna Group

Expiration Date

Until further notice

Requirements

Bachelor's degree strongly preferred
clinical, pharmacy, nursing, or healthcare-related background strongly preferred
management experience required, with a demonstrated ability to lead and develop high-performing teams
strong analytical, data management, and technical skills
advanced proficiency with Microsoft Office Suite
excellent verbal and written communication skills, with the ability to explain complex clinical and pharmacy concepts clearly
if you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload

Job Responsibility

Provide expert clinical and pharmacy oversight for quality monitoring and testing across Medicare, Medicaid, and Exchange (HIM) lines of business
apply clinical judgment and pharmacy expertise to assess benefit configurations, clinical rules, and pharmacy setups for accuracy, safety, and compliance
validate pharmacy benefit designs, including formularies, prior authorization criteria, step therapy, quantity limits, and utilization management logic
interpret clinical documentation, policies, and regulatory guidance to ensure correct implementation within systems and operational workflows
lead and co-lead end-to-end clinical and pharmacy benefit testing for new implementations, benefit changes, and remediation initiatives
evaluate clinical program integrity, including medication therapy management, adherence programs, utilization management, and quality initiatives
identify clinical and pharmacy risks, defects, and configuration gaps
document findings and drive resolution through cross-functional collaboration
ensure testing outcomes align with CMS regulations, NCQA standards, and state-specific clinical and pharmacy requirements
serve as a trusted advisor on regulatory interpretation, translating complex clinical and pharmacy guidance into actionable testing and configuration requirements

What we offer

medical
vision
dental
well-being and behavioral health programs
401(k)
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year
paid holidays

Fulltime

HR Advisor - Senior (Payroll)

We are seeking an experienced Payroll Specialist to take ownership of end-to-end...

Location

Hungary , Budapest

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

2+ years of experience and passion for payroll and payroll-related processes
Payroll and/or Social Security specific education is desirable
Knowledge of Nexon system
Proficient in MS Office and ERP systems
Solid understanding of Hungarian payroll legislation and reporting processes
Fluent in English, with an additional language considered an advantage
Strong communication, relationship building, consultancy, and problem-solving abilities
Comfortable working in cross-cultural contexts with a collaborative approach

Job Responsibility

Performs regular daily operations leading to ensuring accurate and timely execution of Payroll: Consolidate payroll data from various sources
Submit payroll data to external service providers
Review calculation and work with provider on any necessary adjustments
Process the full monthly payroll cycle and weekly off-cycle transfers, including salaries, benefits, taxes and sick leave payments
Ensure all payroll activities comply with relevant laws and participate in annual audit and payroll-related audits
Create and deliver critical and complex process reports to Business and third parties (Tax Office, KSH, Social Security Office)
Assists internal customers and stakeholders and coordinates payroll activities
Manage employee’s payroll-related queries and escalations, and proactive communication on payroll legislative changes
Mentor and guide less experienced team members, supporting their development and onboarding
Participate in process improvement initiatives, proposing enhancements to internal practices and policies

What we offer

An opportunity to make a meaningful impact by supporting colleagues across markets and contributing to seamless HR operations
A collaborative environment where your ideas for process improvement are welcomed and valued
Exposure to international stakeholders, broadening your cross‑cultural and professional experience
Skill development through hands‑on payroll coordination, labour law topics, advisory work and process enhancement
The chance to grow your expertise within a global shared services organisation focused on innovation, sustainability and future‑ready capabilities

Senior Advisor, Internal Audit

Under general direction, uses extensive knowledge and skills obtained through ed...

Location

United States , Saint Petersburg

Salary:

Not provided

Raymond James

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business Administration, Finance, or Accounting
Minimum of three (3) years of experience in the financial services/banking industry
Knowledge of fundamental concepts, practices and procedures of auditing and risk assessment
Knowledge of fundamental concepts of financial markets and products
Knowledge of fundamental concepts of finance and accounting
Knowledge of operational risks and related controls of regulations
Skill in sharing information, supporting colleagues and encouraging participation
Skill in assessing the probability and impact of an internal control weakness
Skill in planning, organizing and conducting audits
Skill in identifying key business processes

Job Responsibility

Drive ongoing audit coverage of assigned functional audit area by developing audit programs
Propose audit objectives, scope, procedures and internal control reviews to ensure compliance with policies and procedures
Participate in audit engagements from the planning stages to the reporting stages
Produce quality deliverables in accordance with both department and professional standards
Partner with colleagues and stakeholders to evaluate, test and report on the adequacy and effectiveness of management controls
Finalize audit findings and provide an overall report on the control environment
Communicate audit findings to management and identify opportunities for improvement of the design and effectiveness of key controls
Build and maintain key relationships with stakeholders to establish a culture of engagement while adding value
Implement and execute an effective program of continuous monitoring for assigned audit areas
Monitor key metrics to identify control issues and adverse trends

Fulltime

Select Country

Senior Policy Advisor

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?