Senior Platform Software Engineer

• Participate in incident triage and resolution across platform services
• Maintain observability tooling to ensure visibility into system performance and reliability
• Collaborate with infrastructure teams to resolve platform level issues
• Conduct diagnostics and contribute to root cause analysis for platform incidents
• Support internal Gen-AI facing platforms, including Agent Space
• Contribute to automation, runbooks and service documentation

• 4+ years of Software Engineering experience
• 4+ years of experience in platform operations, SRE, or infrastructure engineering
• 2+ years of experience with observability tools (e.g. Prometheus, Grafana, Splunk)
• 2+ years of experience in incident management and diagnostics in production environments
• 1+ year of experience supporting internal platforms or services used by engineering or ML teams
• 1+ year of experience collaborating across geographically distributed teams

• 2+ years of experience working with cloud infrastructure platforms, preferably Google Cloud Platform
• Experience with infrastructure-as-code tools (i.e., Terraform, Ansible)
• Experience with container platforms
• Experience supporting Generative AI environments

Hybrid work schedule