Senior Platform Engineer (Network Support) Job at Capital One (Bloomington)

Senior Platform Engineer (Network Support)

Capital One

Location:
United States , Bloomington

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

119400.00 - 136200.00 USD / Year

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Job Description:

Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.

Job Responsibility:

Coordinate and or assist with lateral and horizontal groups. (eg. Networking, storage, proxy, etc.)
Update on status to manager and users through calls, IM, email and in-person communication
Identify and troubleshoot software and hardware failures and determine network problems
Diagnose and resolve incidents using and documenting procedures
Diagnose and resolve unique, nonrecurring problems associated with applications, software and operating systems
determine the source of problems and classify their level, priority and nature
Develop workaround for application issues if incident root cause cannot be determined and continue to investigate for root cause
Troubleshoot through phone, hardware and software and help users engage technical resources to resolve (Help Desk)
Determine and research user questions. Isolate and resolve information systems problems
Provide assistance with escalation of applications and resources outside of our control
Participate in hardware and software reviews and recommend purchases
Maintain inventory of installed software, manage software licensing and create policies and procedures for upgrades
Train end users on usage of computer hardware, software correct escalation procedures
Develop and manage effective professional working relationships with co-workers and users
Adhere to policies as per corporate manuals and directives and ensure the end users are doing the same
Work flexible hours at planned times and occasionally ad-hoc
this role is likely to require occasional evening/weekend work or the possibility of on call operation
Handle equipment deliveries
Log work in appropriate systems

Requirements:

Bachelor’s Degree
At least 2 years of experience using build and deployment tools (Jenkins, GitHub, or Artifactory)
At least 2 years of experience with AWS
At least 2 years of Unix or Linux system administration experience
At least 2 years of experience with scripting (Python, SQL, JavaScript, Bash or Ruby)

Nice to have:

3+ years of experience with AWS
2+ years of experience with container orchestration services (Docker or ECS)
2+ years of experience in Javens
3+ years of experience with scripting (Python, SQL, JavaScript, Bash or Ruby)
2+ years of experience in Agile practices

What we offer:

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

Additional Information:

Job Posted:
January 10, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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