Senior People Transformation Strategist

• Act as a strategic partner and program owner across high-impact transformation initiatives spanning People functions (e.g., HR, Talent Acquisition, onboarding, lifecycle processes)
• Diagnose current-state processes to identify structural inefficiencies, root causes, and automation opportunities — and redesign them from the ground up where needed
• Partner with Product and Engineering to deliver scalable, AI-enabled solutions that change how the People function operates, not just how it executes
• Bring an AI-first mindset to every workstream — actively exploring how AI tools and automation can replace, simplify, or elevate the work
• Drive change management for new ways of working, including stakeholder alignment, communication, and rollout planning across global teams
• Assess change impacts, identify risks, and build mitigation plans to support successful implementation
• Develop enablement materials (e.g., playbooks, training, guidance) to ensure teams can effectively adopt new processes
• Define and track success metrics (e.g., time savings, SLA improvements, quality, adoption) and iterate based on results
• Facilitate cross-functional working sessions to align on requirements and move initiatives forward
• Build and maintain dashboards or reporting to monitor process performance and identify gaps

• 6–9+ years of experience in process transformation, operations, or strategy — including experience operating as a strategic partner to senior leaders or acting in a program leadership capacity
• Demonstrated ability to work in or design for AI-enabled environments — whether through prior experience with AI tools, workflow automation, or rethinking how work gets done in an AI-first context
• Proven track record of delivering measurable, large-scale improvements (e.g., reduced cycle time, cost savings, increased quality or adoption) with clear ownership over outcomes
• Experience driving significant change management and adoption of new processes, systems, or tools across complex, cross-functional organizations
• Strong program and process logic — you think in systems, anticipate second-order effects, and know how to sequence work for maximum leverage
• Track record of operating with a high degree of autonomy and acting as a thought partner to senior leaders, not just an executor of defined workstreams
• Comfortable with ambiguity and a rapidly evolving environment where the function itself is being redesigned, not just optimized
• Data-driven mindset with the ability to define success metrics, measure impact, and use data to influence direction
• Clear, compelling communicator who can influence without direct authority and translate complex changes into actionable guidance for diverse audiences

Familiarity with structured process improvement approaches (e.g., Lean, Six Sigma, or equivalent) is a plus

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• wellness benefits
• commuter benefits match
• paid time off
• paid sick leave
• medical, dental, and vision benefits
• 11 paid holidays
• disability and basic life insurance
• family-forming assistance
• mental health program
• flexible paid time off/vacation
• equity grants