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The Sr. People Systems Analyst plays a pivotal role in the optimization and maintenance of Human Resources Information Systems, with a primary focus on Workday, to support both short- and long-range Human Resources goals. This role requires a dedicated Workday expert who can proactively manage and enhance system functionality, particularly within the Absence and Benefits modules. The Sr. People Systems Analyst will work closely with the HR team and employees at all levels, demonstrating sharp focus and organizational skills to manage the data, policies, processes, and details crucial for a healthy and functional company and culture.
Job Responsibility:
Act as a proactive Workday expert and technical Subject Matter Expert (SME) for Workday system-related projects, including module implementations, upgrades, and new functionality within Workday HCM, Absence, and Benefits
Manage and optimize Workday's Absence and Benefits modules, including configuration, testing, troubleshooting, and ongoing maintenance to ensure efficient and accurate processes
Own and troubleshoot all file data feeds for benefits carriers within Workday, and manage the build and maintenance of connectors for cross-system functionality and single sign-on related to Absence and Benefits integrations
Ensure data integrity and compliance within Workday, specifically for Absence and Benefits data, including a functional understanding of data compliance for other countries such as CAN, EMEA, and APAC
Design, create, and run advanced reports and provide analytics from Workday and other systems, delivering insights into Absence and Benefits trends and supporting strategic HR initiatives
Problem-solve and troubleshoot Workday system issues for the HR team, department leadership, and individual employees in a timely manner, with a particular focus on Absence and Benefits module functionalities
Educate and train HR team members on Workday updates, new functionalities, and best practices, particularly for Absence and Benefits processes, based on release and upgrade cycles
Liaise and partner with IT and other departments to ensure data integrity, including troubleshooting any issues with Workday file feeds, data imports, and other program interfaces
Manage relationships with software vendors for HR systems and tools, contributing to the development of proper training and documentation for system use and maintenance
Execute HR System implementations, including platform design and build, testing, troubleshooting, and training, with a strong emphasis on Workday implementations
Perform projects as assigned by leadership, demonstrating time management finesse while taking on multiple projects simultaneously
Requirements:
Extensive knowledge and hands-on experience with Workday HCM, including configuration, security, business processes, and reporting
Demonstrated experience with Workday Absence and Workday Benefits modules, including setup, maintenance, and optimization
Exceptional technical skills and deep knowledge of Workday report writing tools
Ability to extract and combine data from multiple databases, and to analyze data to detect meaningful trends and patterns, particularly from Workday
5+ years of related experience in HRIS or People Systems, with a Bachelor's degree or equivalent experience
Excellent verbal and written communication skills, with the ability to effectively communicate technical information to end users with limited technical knowledge
Excellent organizational skills with the ability to work independently, multi-task, follow through, and meet deadlines within an entrepreneurial and customer-focused work environment
Strong problem-solving and troubleshooting skills for system issues
Ability to work independently and take full ownership of responsibilities and goal achievement
Ability to effectively communicate with employees at all levels of the organization