Senior People Partner NZ

• Partner with relevant stakeholders to provide proactive support and coaching to managers on maximising team performance
• Conduct regular store visits to provide coaching, training, and on-the-ground support
• Facilitate induction and learning programs for the NZ market, ensuring store teams receive consistent and effective training
• Monitor and respond to People Advice inbox queries within 24 hours
• Ensure compliance with company standards, policies, and procedures and carry out duties in accordance with employment terms
• Lead the development and maintenance of JD Sports ANZ People compliance frameworks across payroll, onboarding, data privacy, and right-to-work checks
• Oversee and manage HR systems (specifically, Dayforce) to ensure optimal functionality, accuracy, and compliance for NZ market
• Manage the vacancy approval process in line with company process
• Advertise roles, screen applications, conduct phone screens and prepare high-quality shortlists
• Coordinate interviews and attend or facilitate interviews where required
• Lead recruitment for new store openings and peak-trade periods, ensuring talent pipelines are secured in advance
• Train retail leaders on recruitment best practice and provide ongoing support for the ATS
• Build and maintain talent pools to reduce time-to-hire and recruitment costs
• Proactively source candidates through Team Tailor, LinkedIn, social platforms and direct market research
• Develop creative sourcing strategies to attract high-quality talent and minimise agency use
• Work closely with the Head of Talent in executing any Talent related initiatives based in NZ
• Partner with key stakeholders to drive a culture of high performance, continuously building manager capability to enhance team performance
• Manage performance issues and disciplinaries with Retail Management team in line with policy and legislation, minimising risk to the business
• Provide expert and timely advice on employee relations (ER) matters including performance management, disciplinary issues, grievances, and investigations
• Lead and manage ER cases end-to-end, including conducting investigations, facilitating formal meetings, preparing documentation, and providing findings and recommendations
• Provide expert interpretation and application of relevant legislation, modern awards, and company policies
• Contribute to policy development and review, with a focus on establishing NZ-specific policies and updating existing frameworks
• Drive the performance review process for all regions, tracking, reporting, and ensuring alignment with business objectives
• Develop and deliver regular training sessions on key ER topics identified through trends, compliance gaps, and business needs
• Monitor legislative and award changes, communicating and implementing updates to minimise risk and ensure compliance
• Support fairness testing for retail team members and ensure salary/Award documentation is accurate and communicated to stakeholders
• Assist with retail bonus schemes, including preparation of schedules and communication materials
• Continuously identify opportunities to enhance employee benefits packages and provide recommendations
• Develop and implement communication strategies for benefits
• Champion mental health and wellbeing initiatives, designing and implementing programs and managing EAP relationships
• Ensure compliance with WHS policies and legislative requirements, always exercising duty of care
• Identify hazards and risks in the workplace, implementing or escalating corrective actions as appropriate

• Minimum 3 years’ experience in a People/HR generalist or business partner role in retail or medium-to-large organisations within like industries
• Proven experience in high volume recruitment, including managing high-volume or peak-trade hiring and new store openings (preferred, but not essential)
• Strong track record in employee relations, including managing grievances, performance management, disciplinary processes, and investigations
• Demonstrated ability to advise and coach managers and employees across a variety of People matters
• Experience delivering training programs, both face-to-face and online
• Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment
• Strong interpersonal and communication skills, with the ability to build trust and influence stakeholders at all levels

Proven experience in high volume recruitment, including managing high-volume or peak-trade hiring and new store openings (preferred, but not essential)

• Birthday Leave
• Competitive Pay
• Staff Discount 35% Off
• Tailored Learning Journeys
• Career Progression Pathways
• Annual Engagement Survey
• Wellness Initiatives
• Monthly Safety Connects
• New HRIS System
• Employee Assistance Program + Health App
• REST Superannuation
• Referral Bonus Program
• Work from Home – one day per week
• Parental Leave – One month paid parental leave for the primary caregiver
• Culture Committee – Monthly events