CrawlJobs Logo

Senior People Ops Manager - Product Optimization

https://www.microsoft.com/ Logo

Microsoft Corporation

Location Icon

Location:
India , Hyderabad

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

People Operations continues to evolve its operating model to drive scale, quality, and efficiency through structured Continuous Improvement (CI), Lean, and Six Sigma practices, augmented by automation and AI where appropriate. This role serves as a senior individual contributor responsible for orchestrating CI programs, ensuring disciplined intake, prioritization, execution governance, and measurable value delivery. The role is centered on process excellence and CI program management—owning the mechanisms that convert operational problems into clearly defined improvement initiatives, tracking them through execution, and ensuring benefits realization. While the role partners closely with automation and AI solution teams, its primary accountability is process design, CI rigor, and execution flow. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Job Responsibility:

  • Continuous Improvement (CI) Program Ownership
  • Lean & Six Sigma Application
  • Backlog, Governance & Execution Discipline
  • Reporting & Insights
  • Cross-Functional Collaboration

Requirements:

  • Bachelor's Degree in Human Resources (HR), Business, or related field AND 11+ years experience in process improvement, continuous improvement, operations excellence, or program execution roles.
  • OR Master's Degree in Human Resources (HR), Business, Operations or related field AND 7+ years experience in process improvement, continuous improvement, operations excellence, or program execution roles.
  • OR equivalent experience.
  • Proven ability to manage CI intake, charters, backlogs, dependencies, and delivery cadence.
  • Strong analytical skills with the ability to break down complex, ambiguous problems into structured improvement initiatives.

Nice to have:

  • Strong hands-on experience applying Lean and/or Six Sigma methodologies in operational environments, ideally with formal Lean / Six Sigma certification (Black Belt).
  • Experience in Program or Project Management, particularly for transformation or CI initiatives.
  • Experience in low code/no code development, alongside exposure to automation or AI-enabled process redesign -- without requirement for citizen development or solution engineering ownership.
  • Familiarity with ADO or similar work-tracking systems.
  • Experience working across multiple stakeholders in complex, compliance-sensitive environments.

Additional Information:

Job Posted:
April 24, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior People Ops Manager - Product Optimization

Senior People Systems Analyst

We are seeking a Senior People Systems Analyst with extensive experience in HR t...
Location
Location
Salary
Salary:
Not provided
deel.com Logo
Deel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of HRIS experience with a strong focus on HRIS configuration and administration
  • Broad HR technology knowledge, including integrations, data flows, and reporting
  • Familiarity with people processes such as onboarding, performance, compensation cycles, and compliance
  • Strong analytical and troubleshooting skills with attention to detail
  • Excellent communication and people skills — able to translate technical topics into clear business language
  • Adaptability and a team-player mindset — thrives in dynamic and evolving environments
  • Experience working in a global company is a plus
  • Bonus points for experience with HR product development, SaaS systems, or supporting transitions between people platforms
Job Responsibility
Job Responsibility
  • Product & Engineering Team Collaboration: Work closely with the People Success and Compensation teams to understand product needs for how Deel utilizes the Deel HR Engage, Compensation, and Time-off products, providing feedback to Product and Engineering teams that influences internal product development, assisting in new feature testing, and collaborating with our own people team to maximize usage and gather additional feedback
  • Organizational Structure Management: Support and execute organizational structure changes within the system to ensure hierarchy accuracy, reporting reliability, and seamless change management
  • Documents Product Utilization: Support People Ops in their endeavors to better utilize the documents product, optimizing workflows for document generation, storage, and compliance
  • System Administration & Expertise: Act as a subject matter expert for Deel People, including HRIS, Engage, and other modules
  • Stakeholder Advisory: Serve as a trusted advisor and problem-solver for stakeholders, balancing technical solutions with business needs
  • Implementation & Configuration: Partner with People, Product, and other teams to design, configure, test, and deploy system enhancements, integrations, and automations
  • Training & Documentation: Document and deliver training, support, and communication for people system enhancements to the people team
What we offer
What we offer
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access
  • Fulltime
Read More
Arrow Right

Senior People Systems Analyst

We are seeking a Senior People Systems Analyst with extensive experience in HR t...
Location
Location
Salary
Salary:
Not provided
deel.com Logo
Deel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of HRIS experience with a strong focus on HRIS configuration and administration
  • Broad HR technology knowledge, including integrations, data flows, and reporting
  • Familiarity with people processes such as onboarding, performance, compensation cycles, and compliance
  • Strong analytical and troubleshooting skills with attention to detail
  • Excellent communication and people skills — able to translate technical topics into clear business language
  • Adaptability and a team-player mindset — thrives in dynamic and evolving environments
  • Experience working in a global company is a plus
  • Bonus points for experience with HR product development, SaaS systems, or supporting transitions between people platforms
Job Responsibility
Job Responsibility
  • Work closely with the People Success and Compensation teams to understand product needs for how Deel utilizes the Deel HR Engage, Compensation, and Time-off products, providing feedback to Product and Engineering teams that influences internal product development, assisting in new feature testing, and collaborating with our own people team to maximize usage and gather additional feedback
  • Support and execute organizational structure changes within the system to ensure hierarchy accuracy, reporting reliability, and seamless change management
  • Support People Ops in their endeavors to better utilize the documents product, optimizing workflows for document generation, storage, and compliance
  • Act as a subject matter expert for Deel People, including HRIS, Engage, and other modules
  • Serve as a trusted advisor and problem-solver for stakeholders, balancing technical solutions with business needs
  • Partner with People, Product, and other teams to design, configure, test, and deploy system enhancements, integrations, and automations
  • Document and deliver training, support, and communication for people system enhancements to the people team
What we offer
What we offer
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access
  • Fulltime
Read More
Arrow Right

Demand Insights & S&OP Senior Manager

The Demand Insights & S&OP Senior Manager for Consumer Beauty will manage, toget...
Location
Location
United States , New York
Salary
Salary:
125000.00 - 135000.00 USD / Year
coty.com Logo
Coty Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Undergraduate Degree (or equivalent work experience) in a Supply Chain discipline with 5-10 yrs experience
  • Planning mastery – understanding of key systems (such as SAP, JDA, OMP, Excel, o9) with experience of Supply Planning and strong knowledge of Supply Chain end to end
  • Effective communication and influencing skills at mid-management level
  • Leading a department and developing the team within
  • Creating short to medium-term operational strategies
  • Relationship building with mid-management professionals
  • Delivering KPIs – self and through others
  • Large scale project management
Job Responsibility
Job Responsibility
  • Co-create the long-term departmental strategy with the Supply Chain leader of the market
  • Define and lead short and medium-term strategies, aligned with the Planning vision and long-term strategy
  • Build dependable and partnering relationships with key senior stakeholders across a global network to deliver targets
  • Lead the resolution of problems escalated, by creating mitigation plans and engaging the team to the solution
  • Be a strategic partner by delivering, optimizing, and analyzing reports and projections for the assigned scope
  • Develop and execute a robust S&OP strategy that aligns with the company’s long-term business objectives
  • Lead the integration of S&OP practices into annual and long-term financial planning
  • Function as leader for continuous improvement in S&OP process, methodologies, and tools
  • Serve as the primary liaison between commercial, marketing, finance, and supply chain teams
  • Lead executive S&OP meetings to align senior leadership on demand, supply, and financial planning priorities
What we offer
What we offer
  • Hybrid working schedule
  • Comprehensive medical, dental, and vision coverage
  • Generous paid time off and holidays
  • Summer Fridays
  • Bonus
  • Fulltime
Read More
Arrow Right

Director Digital Content Production

As Director Production Storytelling in adidas you oversee and deliver the full s...
Location
Location
Netherlands , Amsterdam
Salary
Salary:
Not provided
adidas.com Logo
Adidas
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree with focus on Business Administration, Communication, Creative, or equivalent combination of education and experience
  • 10+ years' experience working in global multinational, matrix organization with a minimum 8+ years of a strong portfolio of content creation experience in digital
  • Strong experience of working in creative production within agency setup or within large corporate brand
  • Experience in cross-media (print, digital and TV) shoot with knowledge of producing in worldwide locations / for worldwide markets
  • Experience with and keen interest in pursuing innovation, particularly in the realm of AI
  • Working knowledge of production in client, agency and production company
  • Budget management and cost negotiations – experience managing budgets across a spectrum from small (<100K) to large and varying in scope / scale
  • Solid understanding of marketing industries, processes and digital communication channels
  • Legal understanding of MSAs with creative partners (procurement, Ops), model rights, AI legal impact, future tech legal impact
  • Ability to foresee risks and manage them with priority
Job Responsibility
Job Responsibility
  • Manage and deliver the full scope of Storytelling pillar projects and campaigns (eCOM, DPC/WHS, Retail)
  • Lead the successful delivery of Storytelling projects using standard adidas PMI/Agile methodologies
  • Drive continuous evaluation and optimization of processes and Ways of Working within the department, on productions and with key stakeholders
  • Align with the Content Demand counterpart on the yearly forecast for the ONE STOP SHOP demand management for digital content (eCOM, DPC/WHS, Retail) - scope, budget, people needed
  • Drive efficient project resourcing framework in alignment with Design Operations team
  • Drive the quality/cost analysis for Storytelling pillar projects and campaigns (eCOM, DPC/WHS, Retail)
  • Lead a creative capture pool of talent (directors / videographers / photographers) and production companies
  • Support producers to understand Communication team briefs, calendars, budgets, creative approaches and final creative to realize shoot efficiencies ensuring OTIF (on-time-in-full) delivery, on-budget and quality productions
  • Be the production authority across all shoots and sound production
  • Drive production best value with innovative and integrated shoots to fulfil the creative vision
  • Fulltime
Read More
Arrow Right

Client Onboarding Assistant Vice President

Client Onboarding Assistant Vice President is a seasoned professional role. Appl...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of experience in documentation review, account Maintenance and related Cash products preferred
  • Good interpersonal communication skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Demonstrated Project management skill including financial cost management skill
  • Advanced execution skills in a prioritiziation mode
  • Exposure to Customer Service and handling of system, testing and rollouts
  • Ability to achieve business objectives without compromising on controls and risk parameters established
  • Ability to interact confidently with senior management and / or regulators
  • Ability to coach and develop people, identifying and retaining talent
  • Able to partner with businesses and other support functions at senior levels in setting strategy and priorities
Job Responsibility
Job Responsibility
  • Responsible for customer interaction, documentation issuance, review and system setups
  • Demonstrates high level of diligence, motivation and organizational skills
  • Focuses on timely and accurate delivery of all account opening functions, as well as delivering excellent customer service and resolution of customer issues
  • Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners
  • Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
  • Determines new work procedures, analyzes complex and variable issues with significant departmental impact
  • Encourages cross functional training for staffs to enrich their skill base
  • Optimizes manpower to achieve higher productivity levels
  • Understands client requirements and implements them correctly
  • Understands new customer requirements and ensures adequate support to new customer requirements and initiatives
  • Fulltime
Read More
Arrow Right

PR Supervisor

A&G (Allen & Gerritsen) is seeking a rising public relations star to join our PR...
Location
Location
United States , Boston
Salary
Salary:
75000.00 - 90000.00 USD / Year
a-g.com Logo
Allen & Gerritsen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-8 years of relevant consumer, CPG, travel, and/or social impact experience
  • Experience in agency land or on the client side in a fast-paced environment, leading multiple projects, lines of business, and growth areas simultaneously
  • Media relations guru with experience driving successful earned media programs that have driven meaningful business results for clients
  • Writing is your superpower, particularly persuasive writing that has successfully been applied to draft media pitches/advisories, key messaging, bylines, and op-eds
  • Experienced in new business pitch rooms and are skilled at presentations - both developing written communications and confidently presenting to clients and senior leadership
  • Entrepreneurial in spirit
  • Love being a people manager and prioritize coaching and mentorship of junior team members
Job Responsibility
Job Responsibility
  • Continuously elevate the quality of our Newsroom to amplify business outcomes, drive exceptional agency output, and deliver an outstanding client experience
  • Serve as a client relationship manager, managing day-to-day account activities with support of the broader PR team
  • Lead media relations efforts for each account, building relationships with reporters/producers and securing business-purposeful media placements
  • Lead the development of tailored PR strategies based on the understanding of clients' business objectives, target audiences, and competitive landscape
  • Lead the planning and execution of client events and activations, with support of the broader account team and agency partners
  • Regularly track and collaborate with Client Partnership Leads to report on performance metrics, providing insights and recommendations for continuous optimization
  • Lead the ongoing tracking and consolidation of account OOP finances
  • Support and implement crisis communications strategies as needed
  • Proactively explore the evolving social media & creator landscape to enhance our partnerships and make our contributions to client relationships and the final work stronger
  • Live 'chronically online.' Proactively and consistently stay connected to culture, trends, and inspiring content to ensure PR strategies resonate with both the clients' audiences and their business, and proactively raise new opportunities
What we offer
What we offer
  • Join a vibrant team that values creativity, innovation, and making a positive impact
  • Work with a diverse range of clients across industries such as Travel, Tourism, Social Justice, Food & Beverage, Financial Services, Education, Economic Development, and Clean Energy/Sustainability
  • Be part of a culture that encourages continuous learning, professional growth, and having fun while doing great work
  • Collaborate with a team driven by insights, imagination, and tireless collaboration to create inventive brand experiences that evoke emotion, spur action, and create impact
  • Help brands and people transform into the best version of themselves so they can live their purpose each day and positively impact the world
  • Fulltime
Read More
Arrow Right

Senior Director of Data Center Operations

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our c...
Location
Location
United States , Fauquier County
Salary
Salary:
140200.00 - 277200.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Qualification or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience
  • 3+ years people management experience
  • Active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph
  • Must pass Microsoft Cloud background check upon hire/transfer and every two years thereafter
  • Verification of U.S. citizenship
Job Responsibility
Job Responsibility
  • Empowering a culture of safety, security, and compliance, respect, integrity, and accountability in all aspects of datacenter activities
  • Accountability for the ongoing IT and Critical Environment (CE) support for all service lines ensuring the on-time and defect-free delivery of customer capacity within our SLA commitments
  • Responsibility for the planning and delivery of all supporting physical infrastructure, logistics, and the resources required to meet anticipated growth
  • Financial management of portfolio including the development of detailed budgets, forecasts, and management of operational and capital spend
  • Management and oversight of all vendor/partner contracts and relationships including leased-facility landlords, IT and CE service providers, and other support teams
  • Overseeing secure and compliant logistics, asset destruction, and asset management services and programs across the AGC DC Ops portfolio
  • Overseeing AGC datacenter service engineering focused on optimizing IT services’ time on task and resolving blocked tickets with AGC product/software engineering groups
  • Regularly meeting with AGC customers to present AGC and datacenter capabilities, services, and concepts of operations for either approval or security compliance review purposes
  • Delivering learning and development and training programs for your AGC DC Ops staff
  • Overseeing an AGC datacenter controls systems engineering program that incorporates and ensures compliant patching in accordance with Microsoft and customer requirements
  • Fulltime
Read More
Arrow Right

Senior Manager, Merchandising Strategy and Operations

We're looking for a Senior Manager, Merchandising Strategy and Operations to dri...
Location
Location
United States
Salary
Salary:
131347.00 - 157700.00 USD / Year
babylist.com Logo
Babylist
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in retail operations, sales operations, or related experience with proven expertise in process design and cross-functional influence
  • Prior experience building processes, tools, benchmarks, and the right data infrastructure to scale businesses and organizations
  • Strong analytical and financial modeling skills with the ability to translate complex data into actionable insights and derive insights from large data sets
  • Have systems aptitude and proficiency in BI/analytics tools and Excel (pivot tables, vlookups, dashboards, etc.)
  • Strong project management experience with an ability to evaluate and re-prioritize rapidly and deliver results against aggressive deadlines
  • Commitment to strengthening operational processes with knowledge, creativity, and empathy
  • Excellent verbal and written communication skills for a variety of audiences
  • Self-motivated and able to work autonomously & collaboratively to find direction in ambiguity and complexity, working independently and alongside Finance, Accounting, Planning, Data, Tech, and cross-functional teams
  • Demonstrated proficiencies as a program manager in a rapidly changing environment
  • Experience launching and driving adoption for org-wide changes to operational processes
Job Responsibility
Job Responsibility
  • Define and drive the operational KPIs that underpin revenue and margin performance(including new vendor and product pipelines, pricing competitiveness, operational cost drivers), partnering with Data, Finance, and Merchandising to ensure visibility, accountability, and continuous optimization across the merchandising engine
  • Deliver meaningful gains in operating efficiency and team capacity by simplifying how work gets done and establishing clear measures of success. Remove friction across cross-functional workflows to increase throughput and reliability, and drive accountability and operating discipline
  • Drive strategic vendor success by setting clear processes, milestones, and operating rhythms for Joint Business Planning. Own end-to-end execution—including data synthesis, deck development (in partnership with Brand), project management, and deliverable tracking. Monitor and optimize vendor performance across revenue, co-op, and gross margin targets, and lead Quarterly JBP Reviews to assess progress, surface insights, and course-correct
  • Deliver monthly and quarterly readouts to leadership and team with insights, root cause analysis, and recommended actions
  • Enable successful strategic planning and execution by owning the milestone calendar across key initiatives (e.g., annual planning, seasonal strategies, product development, and promotions), facilitating meetings, and ensuring clear timelines, shared artifacts, and alignment on requirements and next steps
  • Serve as the connective tissue between Merchandising Operations, Accounting, and FP&A to ensure merchandising activity translates cleanly into accurate financial performance, reporting, and forecasts
  • Document end-to-end processes and maintain standard operating procedures (SOPs). Train merchants and cross-functions on tools, policies, and workflows
  • Lead change management and continuous improvement initiatives, including automation and AI roadmap (e.g., tool enhancements, process automation). Enable teams with dashboards, playbooks, and self-serve capabilities
  • Support strategic initiatives such as Showroom opening, pilot programs, and new channel launches
What we offer
What we offer
  • Company-paid medical, dental, and vision insurance
  • Retirement savings plan with company matching and flexible spending accounts
  • Generous paid parental leave and PTO
  • Remote work stipend to set up your office
  • Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
  • Competitive salary with equity and bonus opportunities
  • Fulltime
Read More
Arrow Right