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Senior People Operations Manager – EMEA

Republic of Ireland, Dublin · Job Posted May 14, 2026
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Job Description

As Senior People Operations Manager – EMEA, you will act as a strategic and operational People & Culture leader, partnering with Directors of Operations and the Regional People Operations Director (APAC, India & EMEA) to deliver high‑quality, compliant and commercially focused people solutions across multiple sites. You will lead a team of People Operations professionals and work closely with senior stakeholders across operations, finance, risk, and country People teams. The role balances strategic business partnering, matrix leadership, and operational HR excellence in a fast‑paced, client‑facing hospitality environment.

Job Responsibility

  • Partner with Directors of Operations to align people strategy with business growth, revenue and margin objectives
  • Translate business plans into effective workforce, structural and capability strategies
  • Provide commercially focused, risk‑aware People advice and contribute to regional and global People initiatives
  • Work closely with Country People Teams across EMEA to ensure compliance with local legislation and Compass frameworks
  • Balance client‑specific requirements with standardised country governance
  • Act as an escalation point where client and country People frameworks intersect
  • Lead, coach and develop a high‑performing People Operations team across EMEA
  • Set clear expectations, build capability and drive consistent, high‑quality People service delivery
  • Lead workforce planning across existing and new business sites
  • Support mobilisations, restructures and organisational design activity
  • Partner with Finance and Operations on labour modelling, headcount management and succession planning
  • Provide senior‑level guidance on complex employee relations matters across multiple jurisdictions
  • Ensure compliance with employment legislation and collective frameworks
  • Manage high‑risk cases while balancing risk mitigation and positive employee relations
  • Drive initiatives to strengthen engagement, retention, leadership capability and performance
  • Lead DE&I initiatives aligned to regional and client strategies
  • Support talent development, performance reviews, internal mobility and reward decisions
  • Ensure accurate, compliant People operations, systems and data integrity
  • Oversee employee lifecycle processes and deliver meaningful workforce insights
  • Lead People projects at regional and corporate level

Requirements

  • Bachelor’s degree in HR, Business Management or related field
  • 3–7 years’ HR experience in a multi‑site environment across UK&I and Europe
  • Strong knowledge of employment and labour law
  • Proven experience leading and developing teams
  • Excellent stakeholder management and influencing skills
  • Strong business acumen with financial understanding
  • Confident decision‑maker with a calm, measured approach
  • High standard of confidentiality and professionalism

Nice to have

  • CIPD qualification
  • Experience working within a matrix or client‑embedded model
  • Hospitality, services or operational environment experience

What we offer

  • Free meals while at work
  • Discounts across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, gyms, golf courses and many more
  • Flexible working to support work life balance
  • Additional Leave Purchase scheme to balance home and work life
  • Life assurance cover
  • Additional, seasonal and overtime hours available
  • Career Pathways to support career progression and/or skills development
  • Learning & development programs available for personal and professional development & growth
  • Access to wellness programs to promote mental health and wellbeing of our colleagues
  • Employee Assistance Program to guide and support our employees
  • Exciting internal reward and recognition schemes

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