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Senior Pega Administrator

https://www.citi.com/ Logo

Citi

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Location:
India , Chennai

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Install, configure, and upgrade Pega platforms and related infrastructure components across all environments (development, testing, staging, and production)
  • Proactively monitor system performance, troubleshoot and resolve issues, and perform performance tuning to ensure optimal application speed and reliability
  • Manage the deployment of Pega applications, including rules and code, using deployment tools like Jenkins, Pega's Deployment Manager, or other CI/CD pipelines
  • Automate deployment and administrative tasks where possible
  • Implement and manage security policies, including user access, authentication, and authorization, in coordination with corporate security standards
  • Perform regular system maintenance, including backups, patching, and health checks, to ensure the integrity and availability of the Pega environment
  • Provide Tier 3 support for Pega applications, diagnosing and resolving complex technical issues related to the platform and its integrations
  • Work closely with Pega developers, architects, and business stakeholders to understand application requirements and provide platform-level support
  • Create and maintain comprehensive documentation for system configurations, administrative procedures, and troubleshooting guides

Requirements:

  • 4-6 years of dedicated experience in Pega administration (Pega PRPC)
  • Pega Certified System Administrator (PCSA) is required
  • In-depth knowledge of Pega architecture and underlying infrastructure (application servers like Tomcat, WebSphere, or JBoss
  • databases like Oracle, SQL Server, or PostgreSQL)
  • Experience with Pega installation, upgrades, and patching
  • Proficiency in using Pega's administrative tools, including the Admin Studio and Predictive Diagnostic Cloud (PDC)
  • Strong understanding of Pega's security model and experience implementing security policies
  • Experience with application deployment and CI/CD tools (e.g., Jenkins, Git, Pega Deployment Manager)
  • Solid understanding of networking concepts, load balancing, and high-availability configurations
  • Excellent analytical and troubleshooting skills with the ability to resolve complex technical issues under pressure
  • Strong verbal and written communication skills, with the ability to effectively collaborate with technical and non-technical teams
  • Bachelor’s degree/University degree or equivalent experience

Nice to have:

  • Pega Certified Senior System Architect (PCSSA) or other advanced Pega certifications
  • Experience with managing Pega environments on cloud platforms such as AWS, Azure, or Google Cloud
  • Proficiency in scripting languages (e.g., Shell, Python, PowerShell) for automation
  • Basic database administration skills
  • Experience working in an Agile or Scrum development environment

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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