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A leading community services provider is seeking a high-calibre Senior Payroll Officer to support a workforce of over 1,500 staff during a period of significant organisational transformation. In an environment where Australian payroll is a critical risk mitigation function, this role offers the opportunity to lead continuous improvement initiatives and ensure a <1% error rate across complex, multi-award pay runs.
Job Responsibility:
Managing end-to-end payroll processing for 1,400+ employees while adhering to strict procedures to ensure absolute accuracy
Ensuring compliance with relevant award determinations, Enterprise Agreements, and scheduled minimum wage increases
Administering the Payroll System and self-service portals to maintain system integrity, currency of manuals, and rigorous data guidelines
Leading and implementing process improvement initiatives, including the development of Standard Operating Procedures (SOPs) and training materials
Managing and administering all payroll aspects related to complex employee transitions and lifecycle changes, including supporting WorkCover claims and Employment Relations cases
Applying expert knowledge to accurately calculate complex final entitlements and settlement figures, ensuring strict associated regulatory and tax compliance
Serving as a Subject Matter Expert (SME) for the wider People and Culture team and acting as a point of escalation in the absence of the Payroll Team Leader
Requirements:
3–5 years of demonstrated knowledge in all aspects of end-to-end payroll processing
Well-developed knowledge of legislation relating to awards, Enterprise Agreements, PAYG, FBT, and payroll tax
Demonstrated competency in Microsoft Office (specifically Excel) and the ability to undertake systems-related project activities
Highly developed interpersonal skills to build effective relationships across all levels and provide accurate advice on complex payroll matters
Relevant qualifications in Payroll and/or Finance principles are essential
Nice to have:
Accounting / Finance Qualification to be highly regarded
What we offer:
Remuneration reflecting the specialised technical and leadership requirements of the role
Direct involvement in a transformational journey reviewing people practices, processes, and systems to enhance the employee experience
Opportunity to lead independent projects and proactively partner with business units to identify areas for data integrity and process improvement
A supportive culture committed to safety and empowerment for both staff and program participants
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