Senior Payroll Enablement & Systems Specialist Job at ReadyTech Group (Parramatta, Sydney)

Job Responsibility

Act as the payroll systems and compliance SME for Managed Payroll Services
Provide expert guidance and support to consultants, leaders, and customers on payroll systems, configuration, legislative requirements, compliance obligations, and payroll best practice
Serve as the primary escalation point for complex payroll and system-related matters while promoting consistent and compliant payroll outcomes across the business
Investigate and resolve complex payroll system, configuration, and compliance issues
Configure, test, and maintain payroll system changes and enhancements
Support payroll implementations, migrations, and customer change activities
Build capability through training, coaching, and knowledge management
Drive continuous improvement, standardisation, and automation initiatives
Partner with Product, Operations, and Customer teams to improve customer outcomes
Maintain payroll data integrity, governance, and compliance

Requirements

Payroll Systems Expertise – Advanced knowledge of payroll systems configuration, administration, troubleshooting, and optimisation
Payroll Compliance & Legislative Knowledge – Strong understanding of payroll legislation, Awards, Superannuation, STP, Fair Work requirements, and compliance obligations
Analytical & Problem-Solving Skills – Ability to investigate complex payroll and system issues, identify root causes, and implement effective solutions
Stakeholder Engagement & Relationship Management – Ability to build trusted relationships and collaborate effectively with customers, consultants, leaders, and product teams
Communication & Knowledge Sharing – Excellent written and verbal communication skills, with the ability to explain complex concepts, deliver training, and develop knowledge resources
Customer Advisory & Consulting Skills – Ability to assess customer requirements and provide practical, compliant, and scalable payroll solutions and recommendations
Testing, Validation & Quality Assurance – Experience conducting system testing, reconciliations, validation, and quality assurance activities to ensure accurate payroll outcomes
Continuous Improvement & Process Optimisation – Ability to identify opportunities for automation, standardisation, operational efficiency, and service improvement
Organisation & Prioritisation – Strong planning, time management, and organisational skills with the ability to manage multiple priorities and deadlines
Data Analysis & Attention to Detail – Strong analytical capability with exceptional attention to detail when working with payroll data, reconciliations, and compliance-related activities
Deep knowledge of Australian payroll legislation, compliance requirements, and regulatory obligations, including Fair Work, Superannuation, STP, PAYG, and Payroll Tax
Advanced technical payroll knowledge, including payroll calculations, processing, reconciliations, and payroll best practice
Strong understanding of Modern Awards, Enterprise Bargaining Agreements (EBAs), and the interpretation and application of complex pay and entitlement rules
Advanced knowledge of payroll system configuration, including pay elements, workflows, leave rules, award settings, superannuation, and statutory calculations
Understanding of payroll controls, governance frameworks, compliance risk management, and audit requirements
Understanding of payroll process optimisation, automation, and continuous improvement principles
Knowledge of data integrity, security, privacy, and confidentiality requirements relating to payroll information
4+ years' experience in payroll processing, payroll operations, or managed payroll services
Experience configuring, implementing, or supporting payroll systems, preferably Payroll Metrics or similar payroll platforms
Proven experience interpreting payroll legislation, Awards, Enterprise Agreements, and compliance requirements
Experience supporting payroll system implementations, migrations, testing activities, or customer change initiatives
Demonstrated experience providing customer support, training, and resolution of complex payroll and system issues
Experience performing payroll reconciliations, testing, data validation, and quality assurance activities
Proven ability to manage multiple priorities and deliver outcomes in a fastpaced customer-focused environment

What we offer

A day off for your birthday
Additional 4 days of leave each year
ReadyTecher Awards each quarter with the chance to win flights and accommodation to Hamilton Island
Hybrid work, with in-house baristas in Sydney
Access to Sonder- a technology-driven platform supported by safety, medical and mental health experts - available 24/7
Company top-up of Government parental leave
Additional paid leave for miscarriage, endometriosis and menopause
Volunteer leave
And plenty of ReadyTech merch drops along the way

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Senior Payroll Enablement & Systems Specialist

Job Responsibility

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