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As Senior Payroll Analyst in a fast-paced tech environment, you will join payroll operations across multiple regions (Costa Rica, U.S., and Canada), ensuring accuracy, compliance, and efficiency. You’ll collaborate with cross-functional and international teams, collaborate on process improvements, and aid with strategic initiatives in payroll and finance.
Job Responsibility:
Process multi-country payroll (CR, US, CAN) using ADP and ERP systems
Assist with and/or escalate payroll discrepancies
Answer or escalate employee payroll inquiries
Process complex, special and bonus payroll transactions
Maintain payroll documentation in accordance with company policies and audit standards
Support established KPIs and SLAs to improve payroll performance
Reconcile vendor statements and troubleshoot discrepancies
Ensure compliance with internal controls and financial reporting standards
Collaborate with internal departments, vendors, auditors, and management to support payroll operations and reporting
Requirements:
Minimum 5 years of payroll experience, processing for 1,000+ employees, preferably in a multinational environment
Experience supporting payroll for U.S. and Canada
Experience using payroll and timekeeping systems like ADP, Paychex, Ceridian, and Oracle
Intermediate to advanced Excel tools experience - pivot tables, VLOOKUP, and formulas
Knowledge of payroll regulations, tax laws, labor laws, and compliance across various jurisdictions
Understands payroll-related accounting tasks including journal entries and reconciliations
Capable of troubleshooting and handling HRIS data
Creating and interpreting payroll reports, tax filings, and year-end documentation
Local candidates only, with ability to work on site 3 or more days/week
Must be legally able to work in the U.S. without requirement for visa sponsorship/transfer
Attention to Detail
Analytical Thinking
Communication Skills
Time Management
Customer Service
Team Collaboration
Confidentiality
Adaptability
What we offer:
Hybrid work model for workplace flexibility
Comprehensive health, dental, and life insurance
Short and long-term disability coverage
RRSP matching for financial security
Flexible time-off policies for work-life balance
Employee assistance program for mental well-being
Learning benefits, including a LinkedIn Learning subscription and seminars