Senior Payment Systems Operations Lead Job at Myticas Consulting (Ottawa)

Lead Systems Operations Engineer – Global Payments (IBM i / iSeries)

Wells Fargo is seeking a Lead Systems Operations Engineer within Commercial and ...

Location

United States , Charlotte; Chandler

Salary:

Not provided

Wells Fargo

Expiration Date

July 07, 2026

Requirements

5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of experience with IBM i / iSeries
5+ years of experience with the IBM i Operating System, including: Security administration (authorization lists, group profiles, object-level permissions), IFS (Integrated File System) security and file system management, Network configuration with multiple interfaces, Subsystem configuration and workload management, IBM i object types (PGM, DTAARA, PF/LF, devices, source files, etc.) and Exit points and external connectivity management
5+ years of experience supporting transaction processing, settlement platforms or payment processing such as ACH, wires, cards, real-time payments

Job Responsibility

Provide senior-level operational and engineering support for IBM i (iSeries) payment platforms
Act as an escalation point for complex production incidents
lead diagnostics, recovery, and root cause analysis
Support batch and real-time payment processing workloads to meet SLA, resiliency, and regulatory requirements
Manage platform security, access controls, digital certificates, and compliance-related configurations
Execute platform changes, upgrades, and production migrations in accordance with enterprise change management standards
Partner with application, infrastructure, security, and vendor teams to ensure platform stability and operational excellence
Drive automation and monitoring improvements to reduce manual operational effort and risk
Participate in on-call rotations and disaster recovery preparedness activities

Fulltime

Lead Systems Operations Engineer – Global Payments (IBM i / iSeries)

Wells Fargo is seeking a Lead Systems Operations Engineer within Commercial and ...

Location

United States , Charlotte

Salary:

Not provided

Wells Fargo

Expiration Date

June 30, 2026

Requirements

5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of experience with IBM i / iSeries
5+ years of experience in the financial services industry supporting production technology platforms

Job Responsibility

Provide senior-level operational and engineering support for IBM i (iSeries) payment platforms
Act as an escalation point for complex production incidents
lead diagnostics, recovery, and root cause analysis
Support batch and real-time payment processing workloads to meet SLA, resiliency, and regulatory requirements
Manage platform security, access controls, digital certificates, and compliance-related configurations
Execute platform changes, upgrades, and production migrations in accordance with enterprise change management standards
Partner with application, infrastructure, security, and vendor teams to ensure platform stability and operational excellence
Drive automation and monitoring improvements to reduce manual operational effort and risk
Participate in on-call rotations and disaster recovery preparedness activities

Fulltime

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Senior Lead, Strategy & Operations

We're hiring a Senior Lead, Strategy & Operations — a generalist operator who ca...

Location

Salary:

Not provided

Shopify

Expiration Date

Until further notice

Requirements

Entrepreneurial mindset paired with expertise in business, finance, or operations
think in systems and from first principles
been the most senior person in the room while also doing the work
inside-the-business operator, not an advisor
genuine domain expertise
extreme accountability, low ego
comfortable with the cost of being wrong in public

Job Responsibility

Build the architecture that makes a whole area move well (operating rhythm, planning, prioritization, dependency tracking, decision velocity)
subtract things that make us slow (kill processes, automate workflows, rewire bad incentives)
use AI as a force multiplier
parachute into ambiguity and ramp in days
solve multiple high-value problems concurrently
work horizontally
hold the bar and define what operational excellence looks like

Fulltime

Payment Operations Team Lead

As a Payment Operations Team Lead at Ezypay, you will spearhead the management a...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Ezypay

Expiration Date

Until further notice

Requirements

5+ years of experience in payment operations, with at least 3 years in a supervisory or leadership role
Strong knowledge of payment processing systems, gateways, and compliance regulations
Exceptional analytical and problem-solving skills, with a keen attention to detail
Experience working in a fast-paced, high-growth environment
Demonstrated ability to lead teams effectively and foster a positive, collaborative work environment
Excellent verbal and written communication skills, with the ability to liaise with technical and non-technical stakeholders
Proficient in using Microsoft Office Suite and familiarity with data analysis tools

Job Responsibility

Lead and mentor the Payment Operations team, ensuring the team is well-equipped to achieve organizational goals
Oversee daily payment processing activities, ensuring accuracy, timeliness, and compliance with relevant regulations
Implement and optimize operational processes to increase efficiency and reduce errors in payment transactions
Manage complex payment issues and escalations to ensure prompt resolutions and maintain high customer satisfaction
Work collaboratively with IT, Finance, and other operations teams to integrate new payment solutions or enhancements seamlessly
Monitor key performance indicators (KPIs) to track team performance and suggest actionable improvements
Conduct regular training sessions for team members to ensure they stay updated with industry trends and regulatory changes
Provide coaching and mentoring to team members, offering consistent, actionable feedback and fostering an environment that supports continuous personal and professional development
Prepare and present performance reports to senior management, highlighting achievements and areas for development
Identify gaps and streamline processes to improve efficiency and reduce risks that enhance operational efficiency and support expansion across multiple APAC jurisdictions

What we offer

Generous salary package
Gym subsidies
Casual dress code
Flexible working arrangements (including work from home and remote)
Delicious office snacks
Guidance and mentoring from leaders within the business
Dynamic, positive work environment
Fantastic team culture

Fulltime

Interim Senior Director of Payment Operations

Kirby Bates Associates is pleased to announce an exciting engagement opportunity...

Location

United States

Salary:

Not provided

Kirby Bates Associates

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, Healthcare Administration, or a related field (Master’s degree preferred)
10+ years of healthcare payment operations experience
Specific experience in the TPA space is essential, specifically with organizations that directly issue provider payments rather than routing through traditional carriers
Deep understanding of EDI standard processes (ANSI 835), remittance advice, stop-loss systems, and capitation payments
Proven track record of managing multidisciplinary teams and fostering a culture of innovation
Strong grasp of healthcare regulations and payment integrity/cost containment principles

Job Responsibility

Manage the full lifecycle of provider payments, including complex recovery and reconciliation workflows
Lead multidisciplinary teams to drive innovation and achieve high-performance results in payment processing
Ensure all processes align with healthcare regulations, payment integrity principles, and cost containment strategies
Oversee EDI standard processes (ANSI 835), client billing, and stop-loss systems
Direct recoupment processes and handle complex interest calculations, particularly for non-ERISA plans

What we offer

Attractive compensation package including housing, transportation, and regular travel home

Cyber / Tech 2nd LOD Senior Lead Analyst, Senior Vice President

The Technology and Cyber Compliance and Operational Risk Office (TCCORO) at Citi...

Location

Poland , Warsaw

Salary:

340990.00 - 580610.00 PLN / Year

Citi

Expiration Date

Until further notice

Requirements

Experience in technology and cyber risk assessments, metrics, enterprise technology services, risks, and controls within globally complex, dispersed, and diverse organizations
Advanced knowledge and experience leading control design and operating effectiveness evaluation, testing, and reporting with a track record of influencing effective risk mitigation strategies
Excellent presentation skills as well as the ability to effectively communicate complex topics to a broad audience
Advanced proficiency in creating written executive materials and mastery in verbal presentation to Executive audiences
Outstanding communication and influencing skills, with the ability connect with individuals throughout all levels of the organization and with external partners and vendors
Exceptional relationship management skills, including demonstrable experience managing through conflict and issue resolution with senior stakeholders
Proven ability to work within teams, manage cross-functional projects, influence executive-level strategic decision-making, and effectively translate technology / cyber risk insights to value-add risk mitigation solutions
Subject matter expert in one or more industry standard risk management frameworks (including ISO27001, COBIT, TOGAF and CRI for example), and an in-depth understanding of technology and cyber risk mitigation strategies
Deep knowledge of products within the coverage area (e.g, Markets, Banking), including a technical understanding of current and emerging trends as well as the ability to apply in-depth understanding of the business impacts of technical contributions
In-depth knowledge of technology and cyber risks and controls across various information system architecture and engineering domains including data protection, identity and access management, vulnerability management, network security, endpoint security, logging and monitoring, incident management, and third-party management

Job Responsibility

Manages internal projects on threat issues that support a variety of participants and stakeholders measuring the effectiveness and comprehensiveness of Citi’s first line defenses
Establishes and oversees the application of compliance and technology and cyber policies and procedures, technology and tools, and governance processes to provide credible challenge for minimizing losses from technology and cyber risks
Independently assesses technology and cyber risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
Leads independent assurance activities to assess areas of concern including substantive and controls testing
Monitors, evaluates, and challenges Key Risks and associated Key Risk Indicators triggers and thresholds
Identifies potential risks associated with program/project delivery on a technical and detailed level
Leads various second line of defense technology and cyber assessments including risk assessments, control assessments, maturity assessments etc
Assesses technology and cyber risks associated with new initiatives and programs being proposed for implementation
Challenges the design, adequacy and strength of the control environment associated to technology and cyber and recommends actions to ensure the operational risk profile is in line with the technology and cyber risk appetite
Executes ad-hoc activities for the TCCORO organization, including but not limited to: researching and producing materials for presentations of deep dives into selected topics, coordinating deliverables related to audits and examinations, and maintaining associated data for executive reporting

What we offer

Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
Employee Assistance Program financed by Employer
Paid Parental Leave Program (maternity and paternity leave
statutory and 2 weeks additional paid paternity leave)
Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
Additional day off for volunteering
Cafeteria/ flex benefit

Fulltime

FinCrime Operations Senior Analyst

As a FinCrime Operations Senior Analyst, you will play a vital role in safeguard...

Location

United States , Austin

Salary:

30.75 USD / Hour

Assessfirst

Expiration Date

Until further notice

Requirements

Strong verbal and written communication skills in English, with the ability to produce clear, concise, accurate, and professional reports, summaries, and customer communications
1-2 years of experience in operations, compliance, or a related field, preferably with exposure to financial crime, KYC/AML, or fraud prevention
Basic understanding of global financial crime regulations, best practices and applicable standards
Ability to work independently and make decisions within well-defined procedures
Proven capacity to maintain a high level of quality and accuracy, with a strong commitment to precise process adherence and meeting established standards, even when managing routine tasks or high workloads
Excellent documentation skills, with the ability to present complex information clearly, concisely, and accurately for both internal and external use, ensuring all decisions are thoroughly supported
Strong organizational skills with the ability to multitask, prioritize effectively, and manage time efficiently in challenging situations
Ability to follow established procedures consistently and efficiently, particularly in handling routine tasks
Willingness to work flexible hours, including shifts, weekends, and public holidays as needed
Proactive attitude with a willingness to learn and develop in the financial crime domain

Job Responsibility

Investigation and Analysis: Conduct thorough reviews and investigations of customer and payment activity, including their use of Wise products, to determine if behavior aligns with expected patterns or portrays higher-risk flags
Due Diligence: Perform meticulous due diligence on customers and businesses, leveraging a variety of publicly available and internal data sources
Risk Assessment: Analyze and evaluate risk factors associated with customer profiles and transactions
Transaction Monitoring: Review customer transaction history, analyzing how they utilize Wise's various products and services to identify unusual patterns or suspicious activities
Escalation: Review and assess internal escalations, whether system-generated or from other teams, making informed decisions on the next steps
Documentation and Record Keeping: Maintain accurate and detailed records of reviews, investigations, decisions, and customer interactions
Compliance Guidelines: Stay up-to-date with relevant KYC/AML/due diligence/fraud regulations, sector’s best practices, market trends, and with changes in typologies and crime trends
Risk Management and Escalation: Escalate critical incidents, high-risk customers, significant control weaknesses, or material breaches to direct leadership
Process Improvement: Contribute to the continuous improvement of FinCrime operations processes by raising issues for process and/or tooling bugs, inefficiencies and suggesting actionable and impactful enhancements
Team Collaboration: Collaborate with senior analysts and other team members to support the overall FinCrime operations function

Fulltime

Data Governance Foundation Senior Lead Analyst

The Data Governance Foundation Sr Lead Analyst is responsible for leading activi...

Location

United States , Charlotte; Getzville

Salary:

145840.00 - 218760.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience, Banking or Finance industry preferred in a Data Governance/ Data Management/ Process Engineering or related area
Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
able to drive consensus, and influence relationships at all levels
Collaborates effectively by building partnerships and working well with others to meet shared objectives
Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between seeing the “big picture” while paying close attention to detail
Organizational savvy: understands systems, management processes, knows where to go for information and how to interpret them
Working knowledge of Data Operating Model practices, Data Governance and Data Compliance within large, financial services firms, Data Concepts, and the Corporate Lending products
Bachelor's/University degree, Master's degree preferred

Job Responsibility

Strategic Data Leadership: Drive the day-to-day execution and adoption of Citi's Data Transformation Plan, guiding data initiatives from concept to implementation
Subject Matter Expertise: Serve as a trusted subject matter expert within Banking, specifically Wholesale Lending for planning and analysis of project deliverables and processes, liaising with multiple teams
Stakeholder Collaboration: Build and nurture strong relationships with key stakeholders across the organization, facilitating seamless execution through effective meetings and communication
Project & Risk Management: Proactively identify, assess, and mitigate project risks and issues, proposing innovative solutions and ensuring timely delivery of complex data projects
Data Governance & Quality Assurance: Champion data quality, lineage, and governance frameworks, independently conducting analyses to develop robust business requirements, manage data issues, and define data quality rules
Data Analysis - Analyze banking and financial data (deposits, credit/debit cards, payments, etc). Write complex SQL queries, profile data, and support data modeling. Collaborate with SMEs, Data Architects, Product Owners, and technical teams to deliver data-driven solutions
Lead business analysis through collection, analysis, review, documentation and communication of business needs and requirements, to understand requirements and aligning these to Data Governance and/or Data Risk and Controls standards to drive appropriate solutions
Contribute to the establishment of Data Governance and/or Data Risk and Controls standards in alignment with Enterprise Chief Data Office, and ensure proper documentation of processes
Support key Data Transformation projects across the organization as Subject Matter Expert in data policies
Collaborate with colleagues to ensure timely execution of milestones, provide reporting of potential risks to delivery, and incorporate milestone reporting and changes

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

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Senior Payment Systems Operations Lead

Job Description

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