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Senior Patient Navigator

United States, Brookline 25.11 - 40.18 USD / Hour · Job Posted June 15, 2026
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Job Description

At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. Position Summary/ Department Summary: Provides education and emotional support to patients and families and helps guide them through the healthcare system. Serves as a single point of contact for referring physicians, patients, and caregivers to provide resources and assistance with accessing supportive care services within BCH and in the community. Serves as a subject matter expert to Patient Navigators, Interns, Social Workers, and others on clinic and specialized services. Manages annual and ongoing projects such as clothing drives, Cradles to Crayons, and summer camps. May run workshops on topics such as housing and food insecurity. May help facilitate and assist with clinic-based groups requiring particular services.

Job Responsibility

  • Provides education and emotional support to patients and families and helps guide them through the healthcare system.
  • Serves as a single point of contact for referring physicians, patients, and caregivers to provide resources and assistance with accessing supportive care services within BCH and in the community.
  • Serves as a subject matter expert to Patient Navigators, Interns, Social Workers, and others on clinic and specialized services.
  • Manages annual and ongoing projects such as clothing drives, Cradles to Crayons, and summer camps.
  • May run workshops on topics such as housing and food insecurity.
  • May help facilitate and assist with clinic-based groups requiring particular services.

Requirements

  • High School diploma/GED is required. Bachelor's Degree is preferred.
  • A minimum of two years of experience including direct experience with the patient population and community resources is required.

What we offer

  • flexible schedules
  • affordable health, vision and dental insurance
  • child care and student loan subsidies
  • generous levels of time off
  • 403(b) Retirement Savings plan
  • Pension
  • Tuition and certain License and Certification Reimbursement
  • cell phone plan discounts
  • discounted rates on T-passes

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