Senior Patient Communications Operations Associate

Clear, consistent communication is critical to how Oak Street Health engages and supports patients throughout their care journey. As a value-based care provider, we take a proactive approach—building trusted relationships and delivering preventive care through timely, coordinated outreach. In a healthcare system where simple and coordinated communication is often fragmented, especially for Medicare patients, we aim to set a new standard for simplicity and connection. We’re looking for a Senior Analyst, Patient Communication Operations to help execute and optimize our patient communication strategy. This individual will be responsible for designing, building, orchestrating, and continuously improving our patient communications across digital, print and voice channels; supporting our on-going patient engagement and retention efforts.