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Senior Parts Sales Advisor

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Dennis Eagle

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Location:
United Kingdom , Warwick

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Category:

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Contract Type:
Not provided

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Salary:

37000.00 - 40000.00 GBP / Year

Job Description:

Are you a parts expert who thrives on solving complex queries and delivering outstanding customer service? We’re looking for a Senior Parts Sales Advisor to play a key role in supporting customers, driving parts accuracy, and being the go-to specialist for technical parts advice.

Job Responsibility:

  • Handling customer enquiries via phone and email with confidence and expertise
  • Identifying and supplying the correct parts first time, every time
  • Preparing quotes and promoting genuine OE parts
  • Acting as the first point of contact for complex and escalated parts queries
  • Managing parts data, vehicle BOMs and engineering changes within electronic parts catalogues
  • Working closely with engineering and technical teams to resolve issues and improve accuracy
  • Identifying part failure trends and producing technical parts bulletins

Requirements:

  • Strong automotive parts knowledge with hands-on aftermarket experience
  • Proven ability to deliver excellent customer service in a fast-paced environment
  • Confident communicator with professional telephone manner
  • Technically minded, with the ability to interpret parts data and engineering changes
  • A collaborative team player who enjoys sharing knowledge
What we offer:
  • 25 days holiday plus Bank Holidays
  • Enhanced Pension Scheme and DIS Benefit
  • Employee Assistance Programme
  • Health Shield Medical Cash Plan
  • GP Anytime
  • Training and Development
  • Cycle to Work Scheme
  • Care Concierge
  • Occupational Health Support and Health Surveillance
  • My Benefits Platform
  • Independent Free Mortgage Advice

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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