Senior Partnerships Manager, Host Payouts Jobs

New

Senior Payments Operations Manager

As Senior Payments Operations Manager for Procedures, Standards & GTM Readiness,...

Location

United States

Salary:

188000.00 - 235000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in payments, fintech, or financial services, with a focus on operations, enablement, or process management
Proven success in building and scaling operational payment processes across complex, cross-functional organizations
Deep understanding of pay-ins, payouts, operational workflows, forecasting, and exception management, including regulatory, compliance, and policy requirements
Demonstrated ability to translate strategy and policy into actionable, scalable operations
Strong collaboration and stakeholder management skills across Product, Risk, Compliance, Finance, and Operations teams
Analytical and structured thinker with a bias for execution and continuous improvement
Excellent communicator, able to simplify complex concepts and influence effectively across all levels of the organization

Job Responsibility

Operational Enablement & Execution: Partner cross-functionally to operationalize core workflows for Airbnb’s payments platform—including third-party payments, unpaid payouts, blocked third-party payments, dormant accounts, liens, garnishments, and escheatment—ensuring each has clear ownership, documented processes, appropriate tooling, and reliable execution with defined performance metrics and SLAs
Collaborate cross-functionally with Product, Risk, Compliance, Partnerships, Treasury, Customer Support, FP&A, and regional teams to align on workflow design, tooling needs, volume projections, resource planning, and budgeting
Balance control and experience, ensuring operational processes meet policy, risk, and compliance requirements while minimizing friction for guests and hosts
Identify and implement optimization opportunities across money-movement operations, leveraging automation, AI, and data insights to improve accuracy, speed, and scalability
Close ownership gaps by establishing clear accountability, measurable SLAs, and consistent global execution standards
Develop playbooks, procedures, and escalation paths that define how payments operations are executed and governed across markets and teams
May eventually lead directly or indirectly a team of people to enable and execute operations
Policies, Procedures & Standards: Define and maintain clear policies and procedures that guide payment operations, ensuring ownership, consistency, and compliance globally
Embed controls into everyday work so processes meet legal and regulatory requirements without adding unnecessary friction
Keep policies and procedures current and simple, updating them as products, markets, or regulations evolve, and ensuring teams know how to apply them in daily operations

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

New

Senior Sales Operations Lead, APAC

As the Senior Sales Operations Lead you will focus on accelerating our Homes sup...

Location

Singapore

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in related roles (e.g., Strategy and planning, Sales Ops, Rev Ops, Financial Planning & Analysis and/or Analytics)
At least 5 years of experience managing teams
Strong problem solving and analytical skills including designing, developing and evolving financial/business models.
Ability to structure and execute complex analyses and synthesize into clear, actionable insights with business impact
Strong proficiency with data modeling, extraction and business intelligence tools (e.g., Looker, Tableau, Excel, SQL)
Excellent verbal and written communications skills, including presentation skills to all levels within the organization
Experience interacting with senior stakeholders within the organization
Strong project management skills and drive for ownership and results
Ability to prioritize and multi-task and to work in a dynamic, fast-changing entrepreneurial environment
Develop and monitor metrics, dashboards and reporting tools to improve Field productivity and efficiency across the customer lifecycle.

Job Responsibility

Serve as the strategic partner to Regional Directors, translating business objectives into actionable regional strategies. Ensure alignment between leadership goals and local execution by leveraging the sales team to drive successful outcomes.
Be the voice of the region, articulating the nuanced needs of the diverse APAC markets and influencing x-functional stakeholders to help design and build those needs
Lead and develop a team of Sales Operations professionals
Define local go-to-market strategy and operating plan inclusive of segmentation, coverage, routes to market, roles, incentives, enablement growth drivers, and strategic initiative to fit your regions
Lead local programs and strategies to continuously drive our company objectives
Conduct and direct ad-hoc analyses to support business initiatives and leadership inquiries
Diagnose opportunities to strengthen Go-to-Market performance including through identifying levers to optimize resource allocation and/or design for your region
Partner with Supply, Global Markets, and Product Leadership to develop and execute on local strategies and pilots and help scale successful strategies globally
Lead the operating rhythm of your region, including weekly / monthly / quarterly business reviews, annual planning, local sales kickoffs etc.
Ensure effective delivery of Supply plan org objectives through x-functional partnership, oversight and support to course correct where required to land performance

New

Senior Community Growth Manager

As a Senior Community Growth Manager, France, you will play a pivotal role in dr...

Location

France , Paris

Salary:

74000.00 - 93000.00 EUR / Year

Airbnb

Expiration Date

Until further notice

Requirements

8+ years of work experience, preferably with combined exposure to sales, business operations and project management
Ideally, prior experience in consulting and fast-paced environments (e.g. startups)
Good analytical skills and metrics understanding allowing to take data-driven decisions
Good understanding of digital environment and of the different growth levers and opportunities
Capacity to balance day-to-day responsibilities with longer-term strategic execution
Already experienced a target driven environment and at ease with short and mid-term challenges
Ability to get things done with constantly changing priorities, projects and deadlines
Experience building and strengthening relationships with external partners
Proactive self-starter able to prioritize and manage work autonomously in a fast paced environment
Capacity to think out of the box and to innovate

Job Responsibility

Strategy: Garner a deep understanding of the state and needs of the business in France and support growth. Create & implement local strategies for Host Services in the French market that drive material impact to our bottom line
Business analysis: Analyze and review performance on all aspects: quality, supply growth and availability. Influence key business decisions through data-driven recommendations and insights
Processes: Act as a representative of these services in France, surfacing local nuances and feedback and structuring it in a way that drives global change or improvements to the product or program functionality. When implementing local strategies, overseeing them from strategic planning phase through execution
Community Management: Act as an Airbnb representative for the Host Services community, cascading key product updates and encouraging best practices among the peers across EMEA. Collaborate with Regional Managers and cross-functional partners to support supply strategy and cross-functional initiatives. Support the French team in reviewing Host communication (strategy, channels, messages) in order to improve our retention
Stakeholder Management: This person will be responsible for working directly with key leaders across our Chief Business Officer Organization to ensure full alignment across initiatives. This will involve working closely with the France country manager to ensure Host Services fit into the broader strategy of the Country. In addition, this person will collaborate with leaders of our supply Team to ensure services are a meaningful driver of host growth in the country

What we offer

bonus
benefits
Employee Travel Credits

Fulltime

New

Sales Operations & Vendor Performance Lead, APAC

As the APAC Sales Operations & Vendor Performance Lead, you will play a dual rol...

Location

Singapore , Singapore

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

10+ years of experience in sales operations, revenue operations, or vendor management, ideally in a high-growth or global environment
Strong analytical, strategic, and communication skills with proven ability to translate data into business impact
Experience leading cross-functional initiatives and driving accountability through both internal teams and external partners
Proficiency in CRM and performance management systems
strong data literacy required

Job Responsibility

Own end-to-end performance management of strategic vendor partners, ensuring delivery against SLAs and continuous improvement in quality, efficiency, and compliance
Develop and maintain robust KPI tracking and reporting frameworks to monitor vendor performance and identify opportunities for optimization
Conduct deep-dive analyses to uncover root causes of performance gaps, drive accountability, and ensure corrective actions are implemented
Partner with internal planning teams to align vendor capacity with short- and long-term business forecasts, ensuring scalability for new initiatives and pilots
Lead regular business reviews with vendor leadership, synthesizing results, setting improvement plans, and maintaining alignment on priorities
Ensure adherence to contractual, security, and policy requirements, while proactively identifying and mitigating operational and compliance risks
Collaborate with cross-functional partners (Product, Policy, Legal, Training, Finance) to ensure vendor operations are tightly integrated with evolving business needs and strategy
Define and execute the strategic vision for acquisition performance across APAC, aligning regional initiatives with global priorities
Partner with cross-functional partners including regional sales and operations leaders to develop and manage incentive programs, set and track performance targets, and monitor outcomes against growth goals
Lead forecasting, pipeline analysis, and capacity planning to ensure teams and vendors are resourced for success

New

Staff AI Innovation Engineer, Employee Experience

Architect the next generation of Airbnb’s internal operating system by designing...

Location

United States

Salary:

180000.00 - 225000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

9+ years in product management, AI engineering, and/or platform architecture, with hands-on experience building and launching AI/ML-powered products
Proven 0→1 builder with extensive experience developing GenAI prototypes, tools, and platforms from scratch
Ability to produce functional prototypes (using Claude Code or similar) within hours and stakeholder-ready demos within days
Strong systems-thinking skills with the ability to map complex workflows, diagnose root causes, and design buildable solutions
Expertise in prompt engineering, context orchestration, and adapting LLM behavior to different users, workflows, and decision contexts
Data-informed decision-maker who can define success criteria, measure ROI, and refine models and workflows
Skilled in communicating technical concepts to non-technical audiences
Highly collaborative, systems-oriented, and adept at connecting dots across people, tools, and processes
Strong visual and narrative communication skills (Figma, Miro, slideware)
Portfolio of prototypes or relevant 0→1 work preferred but not required

Job Responsibility

Translate employee and manager workflows into well-defined AI product opportunities
Rapidly prototype and test working solutions (LLM agents, workflow automations, microapps, embedded tools, etc.)
Architect systems integrations across our HR tech stack (Workday, Greenhouse, Qualtrics, Airtable, RightAnswers, Asana, and more)
Lead discovery sessions with stakeholders to uncover automation and augmentation opportunities
Evaluate third-party AI tools and determine build vs. buy options
Design and execute fast-cycle pilots across knowledge management, decision support, communications, and resource planning
Define success metrics, measure impact, and iterate based on user feedback
Translate complex AI architectures into clear narratives that help stakeholders understand value and adoption paths
Ensure alignment with Airbnb’s privacy, security, and ethical AI guardrails
Continuously evolve EX’s AI strategy as organizational needs and technologies shift

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

New

Senior EX Operations Specialist

The EX Core Operations Specialist is a proactive operational expert responsible ...

Location

Ireland

Salary:

64000.00 - 75000.00 EUR / Year

Airbnb

Expiration Date

Until further notice

Requirements

5+ years of related experience
Proficiency in designing and maintaining process documentation
Ability to translate business requirements into actionable technical or functional tickets
Ability to triage, prioritize, and execute operational requests—demonstrating solution-oriented thinking, accuracy, and accountability
Proven skill in supporting end-to-end employee processes
Stakeholder-focused communicator capable of supporting high-volume, time-sensitive requests with clarity and empathy
Strong project management abilities—able to assess needs, conduct analyses, build partnerships, and deliver improvements under tight deadlines
Experience working in highly regulated environments, handling compliance-driven reporting and confidential data with discretion
Resourceful, resilient in navigating ambiguity, and always seeking process improvement
Recognized for transforming manual error-prone tasks into automated, scalable solutions

Job Responsibility

Serve as the operational lead for the First Look Program, ensuring end-to-end delivery of all employee feedback and engagement processes associated with First Look pilots and launches
Oversee daily coupon generation via the Moola App—creating, testing, and uploading coupons for experiences, Originals, and Chef Services
handle ad hoc requests for high-value coupons and expansion to new teams
Manage Airtable platform operations in partnership with BizTech, including coupon uploads, supply updates, rollout of new cities, and regular Airtable enhancements for a user-friendly employee experience
Coordinate with partner teams (BizTech, Supply Managers) to clarify ownership, standardize supply request guidelines, and mitigate operational bottlenecks
Assume full responsibility for the First Look support channel (e.g., canwehelp@), addressing Jira tickets/employee queries efficiently, maintaining canned responses for recurring questions, and collaborating with COEs for complex cases
Drive process improvements in the First Look Program, including tracking engagement metrics, audit reviewing coupon usage, optimizing survey flows, and enhancing communication to ensure a seamless and equitable experience for employees
Ensure full documentation (SOPs, training guides) of all First Look operations and maintain weekly reporting to leadership, including program engagement reviews
Serve as an operational point of contact for business partners, leaders, new hires, and employee queries, converting high-volume email traffic and requests into manageable, trackable JIRA tickets and processes
Manage multiple, concurrent projects with shifting priorities, including requirements gathering, project brief creation, implementation planning, and outcome documentation

What we offer

bonus
equity
benefits
Employee Travel Credits

New

Manager, Sourcing and Market Research

You will lead the evolution of how Airbnb finds and nurtures talent across marke...

Location

United States

Salary:

160000.00 - 199500.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in recruiting or sourcing
3+ years in people leadership
Proven success leading global teams and building scalable, data-driven sourcing strategies for high-growth organizations
Deep understanding of the engineering and AI/ML talent landscape, with expertise in emerging markets such as LATAM and EMEA
Experience leveraging AI technologies (e.g., LLMs, automation, talent intelligence platforms) to drive sourcing efficiency and insights
Strong analytical mindset able to interpret talent data, generate market insights, and translate them into business impact
Exceptional storytelling and relationship-building skills with senior business and engineering leaders. Expertise to create and deliver presentations to leadership
A growth mindset: curiosity, creativity, and a passion for experimenting with new ways of finding and engaging talent

Job Responsibility

Lead a high-performing global team of sourcers and talent researchers focused on Tech, Non-tech, Creative and Product disciplines
Partner closely with engineering, product and non technical teams, to define talent priorities and design sourcing strategies aligned with long-term business goals
Build and scale AI-assisted sourcing systems to automate research, outreach, and candidate matching ensuring every sourcer operates with efficiency and intelligence
Oversee global market intelligence, analyzing trends in emerging ecosystems (US, LATAM, EMEA, APAC) to proactively identify untapped talent markets
Partner with People Analytics to build predictive dashboards on talent supply, diversity insights, and competitive movement
Champion the evolution of candidate experience by developing personalized, high-impact engagement models that blend technology and storytelling
Act as a thought leader for sourcing excellence, coaching your team to think creatively, experiment with AI tools, and push the boundaries of traditional recruiting
Design presentations for leadership around Market Intelligence/Analysis
Synthesize research into forecast and guidance around recruiting decision making

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

New

Hr Business Partnering Lead EMEA

Airbnb’s Talent Partner (HRBP) team is responsible for delivering the most criti...

Location

Ireland; United Kingdom

Salary:

134000.00 - 168000.00 EUR; GBP / Year

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of progressive HR experience in fast moving, high growth, global company
Deep experience/expertise in 3+ functional HR areas (HRBP, Employee Relations, Organization Development, Talent Management, Learning and Development, Compensation, Recruiting, etc.)
5+ years of experience leading people and teams highly preferred
Experience supporting large/complex organizations as HRBP leader and/or COE leader
Degree in HR or related field
Prior experience working in fast-paced, dynamic, global/multinational organizations is highly preferred
Experience with HR/Data/Analytics technologies (Workday, Tableau, Excel) and Program Management tools (Smartsheet, Asana, Airtable) highly preferred
Strong commitment to customers and the customer experience
Passionate about travel and how travel works

Job Responsibility

Leads a team of three Talent Partners and Advisors, supporting over 700+ employees and leaders across the EMEA region
Partners closely with Functional Talent Directors, the EMEA Regional Director, Country Managers and regional functional leaders to implement both global and functional people programs
Acts as a bridge between Global Talent teams and the Region
Champions the people agenda—supporting performance management, employee relations, rewards, and compliance with local labor regulations
Represents Employee Experience (EX) on the EMEA Leadership Team
Provides local Talent support to leaders and employees in the region/geography
Partner with Functional Talent and Regional Directors to ensure effective team health in local offices
Provide Talent Partnering leadership across the region
Work with Employee Experience centres of excellence to support implementation of Employee Experience programs in region
Champion Diversity & Belonging with relevant implementation of global programs at a local level

What we offer

bonus
equity
benefits
Employee Travel Credits

Senior Partnerships Manager, Host Payouts

Airbnb

Location:
United States

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 16, 2025

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