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The Wikimedia Foundation is looking for a Senior Partnerships Manager, Content Enablement, to support our contributors by facilitating free access to quality source materials and databases. Reporting to the Director of Content Enablement, you will partner with publishers, aggregators, libraries, and media organizations to advance the Volunteer Support goal and Contributor Experience strategy.
Job Responsibility:
Securing new partnerships for The Wikipedia Library that address community requests, gaps in existing coverage, and potential for impact
Supporting partners in The Wikipedia Library to make their content accessible and troubleshooting issues when they arise
Regularly communicating with partners and renewing agreements to ensure continuity of access to resources
Developing your product knowledge of The Wikipedia Library and understanding of Wikipedia citation practices and policies and guidelines (such as Neutral point of view and Reliable sources) in order to effectively communicate the proposition to partners
Identifying and communicating the needs of partners to the Product Manager to improve partner experience and the overall efficiency of the program
Collaborating with colleagues in Community Growth to develop a small menu of partner engagement opportunities, such as events, learning, and research
Using both Wikimedia and partner data to analyse the impact of the program, with support from the Data, Evaluation & Learning team
Collaborating with the communications team to highlight the library’s partnerships and impact for internal and external audiences
Requirements:
Professional experience in publishing, media, or a related field, including collaboration with partners or networks
Proven flair for communicating ideas, with excellent written and spoken English and the ability to analyze data to uncover insights and tell stories
A proactive and flexible approach to working across departments, in a distributed and cross-cultural environment
Able to connect with partners who are typically based in UTC+2 to UTC-5 timezones and make 3 international trips each year
Typically requires 5+ years professional experience in addition to a Bachelor’s degree, or 3+ years experience with a Master’s degree
or equivalent work experience
Nice to have:
A passion for open access to knowledge and/or experience contributing to Wikipedia
Experience meeting the information needs of service users
Fluency or proficiency in a language other than English