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Collinson Logo Collinson · Sales

Senior Partnership Manager, Strategic Accounts

United Kingdom, London · Job Posted January 31, 2026
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Job Description

The SPM, Strategic Accounts will support the Associate Director, Strategic Accounts in delivering successful partnership initiatives within the travel experiences ecosystem. This role focuses on account management of Priority Pass’ seven largest global accounts, including specific focus on project co-ordination, ensuring smooth execution of partnership activities in collaboration with regional and cross functional teams as well as nurturing relationships with key external partner stakeholders. It requires excellent relationship-building skills, the ability to coordinate with multiple teams and regions, and strong commercial awareness to help deliver value for both Collinson and our partners. The SPM, Strategic Accounts will also be expected to support on strategic negotiations, providing input into commercial modelling as well as identifying opportunities for ancillary revenue generation.

Job Responsibility

  • Account Support & Relationship Management: Assist in managing day-to-day relationships with defined strategic partners, ensuring activities align with partnership objectives and timelines
  • Project Coordination: Support the planning, tracking, and delivery of initiatives across markets and functions, ensuring smooth execution and follow-up
  • Commercial Support: Assist with contract preparation, negotiation support, and commercial analysis to help secure mutually beneficial outcomes
  • Reporting & Analysis: Track partnership performance metrics, prepare regular reports, and highlight key achievements, challenges, and improvement opportunities
  • Budget Tracking: Support the monitoring of partnership budgets, forecasts, and cost controls in collaboration with Finance
  • Content & Marketing Support: Coordinate with Marketing and other teams to ensure partner content is accurate and up-to-date and support promotional activity
  • Cross-Functional Collaboration: Work closely with regional and in-market teams to implement partnership plans effectively
  • Support the Associate Director, Strategic Accounts in delivering successful partnership initiatives within the travel experiences ecosystem
  • Focus on account management of Priority Pass’ seven largest global accounts
  • Nurturing relationships with key external partner stakeholders
  • Support on strategic negotiations, providing input into commercial modelling
  • Identifying opportunities for ancillary revenue generation

Requirements

  • Experience in commercial account management and contract coordination, ideally with exposure to multiple business units or regions
  • Relevant industry experience preferred – sectors may include Airline, Hotel, Financial Services, Loyalty, Airports, or Ground Handling
  • Experience working in or with cross-functional teams, supporting team alignment and collaboration
  • Good commercial awareness and confidence in negotiating
  • Able to think analytically and identify opportunities in the market
  • Goal-oriented and proactive in achieving targets
  • Skilled at building and maintaining relationships in an international setting
  • Able to communicate effectively with stakeholders at various levels
  • Experience supporting projects across different countries or business units
  • Comfortable working with data and using analytical tools to support decisions
  • Strong communicator who can work across departments and manage multiple tasks at the same time
  • Capable of generating ideas and contributing fresh perspectives
  • Proficient in keeping up to date with competitor activity and market developments
  • Flexible and able to adapt to a fast-paced environment, contributing to innovation and improvement efforts
  • Experience in partnership or account management, ideally in a global or multi-regional setting
  • Strong communication and interpersonal skills
  • Results-focused mindset
  • Good analytical and problem-solving skills
  • Genuine interest in enhancing customer experiences
  • Commitment to delivering excellent service
  • Some business travel expected ~20% of time
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