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Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. As a Senior Partner Manager at Yotpo, you will own and grow a defined book of named agency partners. This role is focused on strategic relationship ownership, revenue expansion, and tier progression. You will act as the primary point of contact (POC) for your partners, developing joint business plans, driving partner-sourced revenue, and ensuring long-term engagement and retention. The Senior Partner Manager is accountable for measurable ecosystem impact and serves as a strategic extension of Sales, Marketing, and Product teams. This is a revenue-responsible, relationship-first role requiring strong commercial acumen and executive-level partner engagement.
Job Responsibility:
Serve as the primary point of contact for a portfolio of named agency partners
Build and maintain multi-threaded relationships across partner leadership, sales, and delivery teams
Develop and execute joint business plans to support shared clients and new opportunities to support the partner program
Drive accountability around referral targets, product adoption, and partner engagement metrics
Create and promote community-wide enablement/marketing initiatives to further educate partners on the value creation that comes from Yotpo and further expose the great innovation coming from our product
Create and promote community-wide enablement and marketing initiatives to educate partners on the value of Yotpo and showcase innovative product offerings
Act as the voice of your partners internally, sharing feedback and garnering support cross-functionally from Ops, Product, Marketing, and Revenue teams
Represent Yotpo at strategic partner meetings and select industry events
Requirements:
Bachelor’s degree in Business, Marketing, or a related field
5+ years of experience in SaaS, partnerships, alliances, account management, or business development
Proven experience managing a defined book of business with revenue accountability
Demonstrated ability to drive indirect revenue through agency or channel partnerships
Strong executive presence and ability to influence cross-functional stakeholders
Experience leading QBRs and building structured growth plans
Strong analytical skills with the ability to forecast and track performance metrics
Deep understanding of the eCommerce and agency ecosystem
What we offer:
Company sponsored RRSP matching
100% coverage of additional benefits programme
Equity in options
Individualized career development, rewards and recognition