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Senior Partner Manager

Netherlands, Amsterdam · Job Posted June 14, 2026
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Job Description

As a Customer Success Manager (CSM), you will play a critical role in ensuring merchant success. This role is 70% focused on optimizing operational health (including a combination of operational efficiency, customer experience, and financial health), and 30% on enabling and driving revenue growth by supporting upselling and cross-selling efforts (identifying and proposing growth opportunities) of our GDP Accounts & Account Managers. Global Delivery Partnerships teams manage our largest global restaurant partners such as Starbucks, RBI, Subway, and Domino’s. In this role you will collaborate closely with GDP Account Managers across RoEMEA, to analyze merchant performance, provide financial modeling support for negotiations, identify operational pain points, and scale best practices across the region (14 countries). You will also work closely with internal partners across Product, Engineering, Marketing, Operations, Legal and Finance.

Job Responsibility

  • Bring your analytical A-game
  • Develop and execute partnership strategy
  • Expand product adoption
  • Drive operational initiatives
  • Collaborate cross-functionally
  • Balance big-picture thinking with attention to detail
  • Think critically and solve problems creatively
  • Stay informed

Requirements

  • Minimum of 5-6 years full-time professional experience
  • Experience in a client-facing role working with large enterprises & Global partnerships
  • Bachelor's Degree

Nice to have

  • Experience in food delivery and/or third-party marketplaces at a high-growth tech company
  • Ability to build and implement joint business plans
  • Ability to flex your analytical skills and use data to influence decision makers
  • Speed, resourcefulness, and go-getter mentality
  • Strong stakeholder management and communication skills
  • Excellent listening, communication, negotiation, and organizational skills
  • Coachability, interest in implementing feedback, and dedication to improvement
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