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Senior Partner Manager, Reseller and Services, EMEA

Ireland, Dublin · Job Posted February 18, 2026
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Job Description

We're looking for an exceptional, results-driven Partner Manager to manage and significantly scale our Services (Consulting/Agency) and Reseller partner ecosystem across EMEA. This is a critical, dual-focused role. You will be responsible for nurturing growth within our existing RevOps/Services partners (like Towa, Revops Automated, etc.) and, simultaneously, establish the foundational strategy and execution for our emerging Reseller channel in the region.

Job Responsibility

  • Reseller Channel Strategy & Execution: Define and lead the foundational launch and scaling of the Gong Reseller Motion across strategic EMEA territories
  • Recruitment & Onboarding: Identify, recruit, and onboard high-potential Value-Added Resellers (VARs), Distributors, and Managed Service Providers (MSPs) who align with Gong's ideal customer profile and market strategy
  • Commercial & Legal: Negotiate commercial terms and operational agreements (e.g., contracts, margins, incentive programs) with new reseller partners
  • Sales Alignment: Establish clear rules of engagement, deal registration processes, and sales-to-channel handoffs to prevent channel conflict and maximize collaborative sales efforts
  • Demand Generation: Partner with the EMEA Marketing team to build joint marketing campaigns and demand generation activities that drive pipeline for and with Resellers
  • Partner Relationship Management: Own and nurture relationships with a portfolio of existing and emerging EMEA RevOps services partners
  • Joint Business Planning: Develop and execute joint GTM (Go-to-Market) and business plans with key partners to drive sourced revenue with these partners
  • Enablement & Certification: Ensure partners are fully enabled, trained, and certified on the latest Gong platform features, services offerings, and implementation best practices
  • Performance Monitoring: Track, analyze, and report on partner performance metrics, including sourced and co-sell revenue, certified consultants, service quality, and customer success outcomes
  • Collaboration: Work closely with Gong's Direct Sales, Customer Success, and Professional Services teams to ensure seamless joint engagement and delivery quality

Requirements

  • 8+ years of demonstrated experience in Partner/Channel Management within a high-growth SaaS or B2B technology environment, with a focus on EMEA
  • Proven track record managing Services, Agency, or Consulting partnerships, ideally within the Revenue Operations or B2B technology space
  • Direct experience developing, launching, and managing a successful Reseller or Channel Partner program from the ground up is highly desirable
  • Strong commercial acumen with experience negotiating complex partnership agreements and managing partner compensation models (e.g., margins, rebates, MDF)
  • Exceptional communication and presentation skills in English
  • Ability to travel regularly across the EMEA region to meet with partners and attend events

Nice to have

  • Fluency in another major European language is a plus
  • Entrepreneurial Mindset: Ability to operate independently and thrive in an ambiguous, fast-paced environment where you are building a new business motion
  • Collaborative Leader: A natural leader who can influence cross-functional teams (Sales, Marketing, Product) without direct authority
  • Results-Oriented: Focused on measurable outcomes and exceeding revenue targets, with meticulous attention to detail in partner reporting and pipeline management

What we offer

  • We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
  • Mental Health benefits with covered therapy and coaching
  • Education & learning stipend for personal growth and development
  • Flexible vacation time to promote a healthy work-life blend
  • Paid parental leave to support you and your family
  • Company-wide recharge days each quarter

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