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We're looking for an exceptional, results-driven Partner Manager to manage and significantly scale our Services (Consulting/Agency) and Reseller partner ecosystem across EMEA. This is a critical, dual-focused role. You will be responsible for nurturing growth within our existing RevOps/Services partners (like Towa, Revops Automated, etc.) and, simultaneously, establish the foundational strategy and execution for our emerging Reseller channel in the region.
Job Responsibility:
Reseller Channel Strategy & Execution: Define and lead the foundational launch and scaling of the Gong Reseller Motion across strategic EMEA territories
Recruitment & Onboarding: Identify, recruit, and onboard high-potential Value-Added Resellers (VARs), Distributors, and Managed Service Providers (MSPs) who align with Gong's ideal customer profile and market strategy
Commercial & Legal: Negotiate commercial terms and operational agreements (e.g., contracts, margins, incentive programs) with new reseller partners
Sales Alignment: Establish clear rules of engagement, deal registration processes, and sales-to-channel handoffs to prevent channel conflict and maximize collaborative sales efforts
Demand Generation: Partner with the EMEA Marketing team to build joint marketing campaigns and demand generation activities that drive pipeline for and with Resellers
Partner Relationship Management: Own and nurture relationships with a portfolio of existing and emerging EMEA RevOps services partners
Joint Business Planning: Develop and execute joint GTM (Go-to-Market) and business plans with key partners to drive sourced revenue with these partners
Enablement & Certification: Ensure partners are fully enabled, trained, and certified on the latest Gong platform features, services offerings, and implementation best practices
Performance Monitoring: Track, analyze, and report on partner performance metrics, including sourced and co-sell revenue, certified consultants, service quality, and customer success outcomes
Collaboration: Work closely with Gong's Direct Sales, Customer Success, and Professional Services teams to ensure seamless joint engagement and delivery quality
Requirements:
8+ years of demonstrated experience in Partner/Channel Management within a high-growth SaaS or B2B technology environment, with a focus on EMEA
Proven track record managing Services, Agency, or Consulting partnerships, ideally within the Revenue Operations or B2B technology space
Direct experience developing, launching, and managing a successful Reseller or Channel Partner program from the ground up is highly desirable
Strong commercial acumen with experience negotiating complex partnership agreements and managing partner compensation models (e.g., margins, rebates, MDF)
Exceptional communication and presentation skills in English
Ability to travel regularly across the EMEA region to meet with partners and attend events
Nice to have:
Fluency in another major European language is a plus
Entrepreneurial Mindset: Ability to operate independently and thrive in an ambiguous, fast-paced environment where you are building a new business motion
Collaborative Leader: A natural leader who can influence cross-functional teams (Sales, Marketing, Product) without direct authority
Results-Oriented: Focused on measurable outcomes and exceeding revenue targets, with meticulous attention to detail in partner reporting and pipeline management
What we offer:
We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
Mental Health benefits with covered therapy and coaching
Education & learning stipend for personal growth and development
Flexible vacation time to promote a healthy work-life blend
Paid parental leave to support you and your family