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Senior Paid Digital Media Manager

United States, Orlando 80000.00 - 90000.00 USD / Year · Job Posted March 18, 2026
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Job Description

As a Senior Paid Digital Media Manager at 321, you will lead the strategic development and hands-on execution of paid digital media campaigns across a diverse portfolio of clients, with specialized focus on insurance (home, auto, and related product lines) and business services industries including roofing, legal services, real estate, healthcare, and home services. This role requires deep expertise in insurance marketing dynamics including lead generation optimization, quote funnel conversion, seasonal campaign management, life event targeting, and navigating the extended consideration cycles typical of insurance purchase decisions. You will own the full-funnel media strategy and execution while integrating paid media with CRM automation, email marketing, and customer lifecycle programs. This role combines strategic leadership with technical execution expertise, requiring proficiency across paid search, paid social, programmatic display, CTV, and deep understanding of how paid media fuels and integrates with marketing automation platforms. As a senior leader on the Digital team, you will manage and mentor digital specialists, drive the paid media philosophy across the agency, pioneer innovative approaches to performance marketing in regulated industries, and serve as a strategic partner to clients seeking measurable business growth through data-driven digital advertising.

Job Responsibility

  • Lead the development and execution of comprehensive paid digital media strategies for insurance and business services clients across Google Ads, Meta, LinkedIn, YouTube, programmatic display, and emerging platforms
  • Design full-funnel media strategies that align with insurance customer journeys
  • Develop insurance-specific campaign architectures
  • Create media strategies for business services clients
  • Establish performance benchmarks, KPIs, and success metrics
  • Assume responsibility for the paid digital philosophy and standard of campaign execution across the agency
  • Stay current on platform updates, algorithm changes, privacy regulations, and advertising best practices
  • Develop thought leadership around omni-channel, consumer-centric performance marketing
  • Maintain deep understanding of home and auto insurance products, coverage types, pricing strategies, and competitive landscape
  • Navigate insurance advertising compliance requirements
  • Develop targeting strategies leveraging insurance-specific audiences
  • Design seasonal campaign strategies
  • Optimize campaigns for insurance consumer behavior
  • Apply compliance expertise to business services verticals
  • Monitor insurance industry trends
  • Execute hands-on campaign setup, optimization, and management across all major paid digital platforms
  • Build sophisticated audience targeting strategies
  • Develop and manage landing page strategies, conversion funnels, and quote form optimization
  • Implement comprehensive tracking architecture
  • Create A/B testing frameworks
  • Manage campaign budgets, pacing, and bid strategies
  • Collaborate with Creative team on ad creative development
  • Oversee the full lead generation ecosystem
  • Develop and execute high-volume lead-generation strategies
  • Manage traffic sources across paid search, paid social, programmatic display, CTV, SEO, and affiliate channels
  • Optimize landing pages, quote forms, lead forms, and CRM integrations
  • Build lead scoring models and qualification criteria
  • Implement lead distribution systems
  • Monitor lead-to-customer conversion rates
  • Develop strategies for lead nurturing, follow-up optimization, and improving quote-to-policy conversion
  • Design integrated marketing strategies that connect paid media with CRM automation, email marketing, and customer lifecycle programs
  • Develop audience segmentation strategies
  • Create remarketing strategies
  • Build custom audiences from CRM data
  • Collaborate with CRM specialists
  • Develop attribution models
  • Understand marketing automation platforms and user journey mapping
  • Oversee the development of robust, dynamic, and highly visual reports and dashboards
  • Generate comprehensive performance reports with insurance-specific metrics
  • Leverage data visualization tools
  • Continually test and optimize campaigns
  • Turn trends and data into compelling insights
  • Conduct deep-dive analyses
  • Present performance insights and strategic recommendations
  • Monitor competitive activity
  • Research, author, and/or assist in the production of paid digital proposals, pitches, RFPs, and media plans
  • Ensure client marketing objectives and initiatives are supported with data-driven paid digital strategies
  • Interface with Client Success teams, project leads, and leadership
  • Ensure the development, execution, tracking, and reporting of media campaigns is on-time, on-budget, and on-goal
  • Liaise with clients on paid digital matters
  • Lead client presentations
  • Participate in strategic planning sessions and quarterly business reviews
  • Identify growth opportunities within existing accounts
  • Provide weekly updates to leadership and monthly/quarterly reviews with executive team
  • Collaborate with Business Development
  • Manage and mentor digital media specialists
  • Handle recruitment, hiring, and onboarding
  • Develop team workflows, processes, and standard operating procedures
  • Review work, troubleshoot platform issues, and provide constructive feedback
  • Cultivate career development of team members
  • Foster a culture of testing, learning, and continuous improvement
  • Ensure all digital team members properly manage and support client initiatives
  • Act with a high degree of independence
  • Secure, qualify, and manage external digital resources
  • Be a self-starter and quick learner
  • Discover and test new platforms, channels, tools, and emerging technologies
  • Explore AI-powered media optimization tools
  • Stay current on privacy changes, platform updates, and digital advertising trends
  • Pioneer innovative approaches to insurance marketing
  • Assist in developing the agency's unique strategic partnership offerings
  • Share knowledge and best practices across the agency

Requirements

  • 7+ years of experience in strategic digital media planning and hands-on paid advertising execution, preferably in an agency environment
  • 3+ years of direct experience managing paid media campaigns for insurance products (home insurance, auto insurance, personal lines) or financial services required
  • Proven track record of successful lead generation and customer acquisition campaigns for insurance brands
  • Deep understanding of insurance sales funnels, quote generation optimization, and policy conversion strategies
  • Experience managing paid media for business services industries including roofing, legal services, real estate, healthcare, or home services highly valued
  • Demonstrated success managing substantial monthly media budgets ($50K+ per month across multiple clients)
  • Expert-level proficiency in Google Ads with proven success across Search, Display, Performance Max, and YouTube campaigns
  • Advanced Meta advertising expertise with demonstrated results across Facebook and Instagram
  • Strong experience with LinkedIn Campaign Manager, programmatic display, and emerging paid channels
  • Hands-on experience with landing page optimization, conversion rate optimization (CRO), and funnel testing
  • Working knowledge of CRM platforms (HubSpot, High Level, Salesforce Marketing Cloud) and marketing automation
  • Deep understanding of customer lifecycle marketing and full-funnel integration strategies
  • Proficiency with Google Analytics 4, Google Tag Manager, and conversion tracking implementation
  • Experience with data visualization and reporting tools (Looker Studio, Power BI, Tableau, or similar)
  • Strong analytical skills with ability to interpret complex data sets and translate insights into actionable strategies
  • Understanding of multi-touch attribution modeling and customer journey analysis
  • Knowledge of insurance industry metrics, benchmarks, and performance standards
  • Familiarity with insurance advertising compliance requirements and regulated industry marketing
  • Experience managing and developing team members in a fast-paced environment
  • Ability to prioritize, multi-task, solve problems effectively, and remain professional and constructive in all situations
  • Strong organizational and communication skills with ability to present complex information clearly to clients and stakeholders
  • Track record of project and client success with measurable business impact

Nice to have

  • Platform certifications (Google Ads, Meta Blueprint, LinkedIn Marketing Labs)
  • Experience with programmatic advertising platforms and DSPs
  • Knowledge of CTV/OTT advertising strategies and platforms
  • Familiarity with affiliate marketing, publisher networks, and performance partnerships
  • Experience with call tracking platforms and offline conversion measurement
  • Understanding of SEO and how it integrates with paid search strategies
  • Background in marketing data science, statistical analysis, or predictive modeling
  • Property & Casualty (P&C) insurance knowledge or insurance industry certifications
  • Experience managing campaigns during major insurance enrollment periods or crisis events
  • Familiarity with insurance technology platforms, quoting systems, or agency management systems
  • Experience with other insurance product lines (life, health, commercial)
  • Knowledge of telematics, usage-based insurance (UBI), and InsurTech innovations
  • Understanding of HIPAA compliance and healthcare marketing regulations
  • Experience leading digital transformation initiatives for traditional insurance agencies or business services companies
  • Advanced Excel/Google Sheets skills for data analysis and modeling
  • SQL knowledge or experience with marketing databases
  • Proficiency with AI-powered marketing tools and automation platforms

What we offer

  • Health, dental, and vision insurance
  • 401K after one year of employment
  • 2 Weeks (80 Hrs) Paid Time Off [Additional 40Hrs at 3 Years]
  • 3 Sick/Mental Health Days
  • 8 Hours Volunteer Time
  • Additional PTO at holiday and management discretion
  • Paid parental leave
  • Professional development opportunities
  • Leadership training opportunities and career advancement pathways
  • A collaborative, creative, and ambitious team environment

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