Senior P&C System Support Specialist

• assisting in the investigation and resolution of data transfer issues between HR systems
• perform and develop the assigned activities (relevant methodology as well as end-to-end P&C processes)
• serving as the point of contact for inquiries related to various tools, with a focus on HR systems (SAP, SuccessFactors, Timekeeping systems), while also coordinating incident resolution
• identifying and resolving system-related issues, collaborating with system vendors, when necessary
• collaborating with internal support teams across the IKEA network and external partners, including ADP, IT, and the Digital People Domain, to ensure seamless system operations and support
• take part in the testing of HR systems and tools, following global testing strategies and timelines
• be a buddy to the team-mates, guide and share knowledge across the team
• 1 on 1 meeting with your Team Leader to discuss your progress, challenges or sometimes simply have an informal conversation
• weekly team meeting, e.g., discussing current topics, holiday plans, etc.
• self-learning e.g., e-learning on a training platform, LinkedIn Learning
• FIKA - the coffee break (virtual or on the office patio)

• you like variety, a sense of security, stability and you are open to other people
• you find it easy to establish relationships with people, and in your interactions with others you focus on being authentic and nurturing a relaxed atmosphere between colleagues
• you have previous experience in the HR area, and have strong knowledge about administration of the HR processes
• you are passionate about systems and enjoys solving complex system-related challenges
• you have at least a B2 level of English, so you're comfortable communicating in both spoken and written form
• you are familiar with MS Office
• caring for the planet and doing things with people in mind are important for you
• you love learning new things, you enjoy taking the initiative and you do not shy away from a challenge
• like us, you enjoy self-development and discovering your passions and new talents
• you may have an educational background in HR or economics (appreciated but not mandatory)

educational background in HR or economics

• hybrid working model
• fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration
• free underground parking with electric charger and bicycle parking
• stable employment (employment contract)
• flexible terms of employment (depending on the team – full-time and part-time)
• flexible working hours (we start work between 7 and 10 a.m.)
• home work allowance
• cafeteria system – a pool of benefits to choose from (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
• Tack! loyalty program for employees – working with us longer earns you an additional financial bonus
• private medical care for IKEA employees and their families
• wellbeing support – Edenred pre paid lunch card, Employee Support Program – support in difficult life situations
• personal accident insurance and pension plan
• jubilee awards, gifts, and special events
• additional 4-week paternity leave
• co financing of language courses