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Senior P&C Services Specialist

https://www.ikea.com Logo

IKEA

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Location:
Poland , Poznań

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Category:
Human Resources

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

In the P&C team, together with Junior Specialists, Specialists, and other Senior Specialists, you will process HR and payroll matters for the employees of IKEA shops and companies. This includes answering colleagues’ questions related to HR Administration and Payroll (via e-mail and phone) or handling their personal data. You will be supported in your daily work by Team Leaders and their Assistants, whom you can consult in demanding situations.

Job Responsibility:

  • Team Leader’s morning briefing/catch-up with the team
  • processing of ongoing orders from the country, e.g. a request for a change to an employee’s employment terms in the systems
  • contacting the national HR unit, e.g. clarification of an error in an insurance application
  • further processing in the system
  • FIKA, that is a coffee break (virtual or on the office patio)
  • weekly team meeting, e.g. to discuss current topics, holiday plans, important instructions from the Business Partner
  • work in Excel, e.g. extracting a report from the system
  • conversation with your Buddy (your mentor during the onboarding), e.g. sharing the next bit of knowledge about a given process
  • lunch (if in the office, then with the team)
  • self-study, e.g. e-learning concerning cultural differences or Excel carried out via a training platform
  • work at a “helpline,” i.e. employee support line (telephone/e-mail/chat)
  • reviewing company news, e.g. finding out who won the competition for the best photo promoting a healthy lifestyle

Requirements:

  • you are looking for an employer who guarantees a sense of security, stability, diversity, and openness to others
  • caring for the planet and doing things with people in mind are important for you
  • you are authentic in interactions with others and want to be able to pursue your passions
  • you enjoy taking the initiative and you do not shy away from a challenge
  • you see yourself in the role of Internal Trainer, coach, or mentor for your co-workers
  • you have Personnel Administration and Payroll experience, and you feel confident in this field
  • you know how to work with a ticket system
  • you are familiar with retirement and pension funds law, labor law
  • SAP HR system is well known to you
  • you are fluent in English and/or French
  • you are attentive to details and have the ability to meet deadlines
  • you can adapt quickly in a changing environment
  • you are eager to take part in some projects
  • you are comfortable using MS Office tools
What we offer:
  • hybrid working model
  • fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration
  • free underground parking with electric charger and bicycle parking
  • stable employment (employment contract)
  • flexible terms of employment (depending on the team – full-time and part-time)
  • flexible working hours (we start work between 7 and 10 a.m.)
  • homework allowance
  • cafeteria system – a pool of benefits to choose from (e.g. Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
  • Tack! loyalty program for employees – working with us longer earns you an additional financial bonus
  • private medical care for IKEA employees and their families
  • well-being support – Edenred pre-paid lunch card, Employee Support Programme – support in difficult life situations
  • personal accident insurance and pension plan
  • jubilee awards, gifts, and special events
  • additional 4-week paternity leave
  • co-financing of language courses

Additional Information:

Job Posted:
September 03, 2025

Work Type:
Hybrid work
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